I was looking for a heat pump install and got a number of quotes. I decided to go with Guscott because they were local, knew what they were talking about and went out of their way to provide me the in... Voir plus
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I was looking for a heat pump install and got a number of quotes. I decided to go with Guscott because they were local, knew what they were talking about and went out of their way to provide me the in... Voir plus
L'entreprise a répondu
Guscott Heating's people all care about doing a good job. They have pride in their skills and expertise, and are always good humoured and sincere. Their professionalism was sorely tested by my idiosyn... Voir plus
L'entreprise a répondu
We've been using Guscott Heating Services for many years keeping our central heating boiler in tip top condition. With every member of the team, nothing is too much trouble, making us feel valued cust... Voir plus
On behalf of Andrea A Wow what a company! Rayleigh went to extreme lengths to help me to replace a broken toilet cistern after being smashed flooding the bathroom. Where other plumbing services... Voir plus
L'entreprise a répondu
Guscott Heating Services is your trusted local expert in renewable heating and energy solutions. Based in Rochester and proudly serving Kent since 2017, we specialise in the design and installation of air source heat pumps, solar PV systems, battery storage, as well as boilers, central heating, and general plumbing. With over 500 five-star customer reviews online, we’re known for delivering reliable, energy-efficient systems that have helped 1,000s of households and businesses cut their energy bills and carbon footprint. Our mission is simple: to make sustainable, low-carbon heating solutions accessible and affordable for everyone across Kent and the South East. Whether you're looking to upgrade your home’s heating or future-proof your business, Guscott Heating Services is here to help you make the switch to greener, smarter energy.
Guscott Heating Services, Innovation Centre Medway, Maidstone Road,, ME5 9FD, Chatham, Royaume-Uni
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We had a great experience with Guscott Heating Services. Josh came out to us at less than 24 hours’ notice to help us remove our old back boiler and restructure the gas pipework so we could continue with our renovation.
Josh was professional, friendly and incredibly knowledgeable. He carried out the work to a very high standard, was clean and tidy throughout, and his workmanship was exceptionally neat. He also took the time to explain everything he was doing, which was really appreciated.
We’d also like to thank Harland for arranging everything so quickly and making sure we could keep our project moving. Excellent customer service and fantastic workmanship from start to finish.
We wouldn’t hesitate to recommend Guscott Heating Services and will definitely use them again in the future.
I was looking for a heat pump install and got a number of quotes. I decided to go with Guscott because they were local, knew what they were talking about and went out of their way to provide me the information I asked for. My house was not a "plug & go" type of house and the hurdles the installers encountered they discussed and overcame. Lots of documentation and very detailed (can't say I ready all of it !!). Nonetheless, I'd recommend them insofar as I'll be taking out a maintenance contract with them. James (Ops Director) knows his stuff as did the installer. Good work guys !!!

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We had a boiler fitted by this firm last December , we enquired about fitting a new boiler and we had it fitted within 4 days! Fantastic service, polite and professional staff. I would recommend this company 100%.

Réponse de Guscott Heating Services
After Kayleigh started dealing with us everything was sorted! Big thanks from a couple of pensioners..
I have had my head pump and the whole house new pipe work and radiators has been fitted with this company. The job was done with high standards. 100% I recommend thanks to Scott with all support and advice 🙏
I'm really pleased with the service I received The work was finished in the two days they said it would take. The guy who came was Will, he worked really well and very friendly too.
I cannot recommend Harland Guscott of Guscott Heating Services Ltd highly enough. Just before Christmas my boiler stopped working in my tenanted property. It was condemned by British Gas, leaving me in a very stressful situation. Harland was incredibly responsive and, after (understandably!) gasping at the age of my boiler, he was able to provide two clear quotes simply from photos of the boiler and its fittings.
As soon as I accepted the quote, everything moved at an impressive pace. Within just three days of my initial call, engineers were on site fitting a brand-new boiler. What really stood out to me, however, was the exceptional level of organisation and communication throughout the process. His office management system kept me constantly updated with the installation date, engineer details, payments made, and automatic invoicing, which made everything completely stress-free.
The aftercare was outstanding, with warranty information sent through almost instantly after installation. From start to finish, the whole experience was seamless, professional, and reassuring. I am genuinely super impressed and would not hesitate to recommend Harland and the team at Guscott Heating to anyone in need of reliable, high-quality service — especially when time is critical.
Engineer was on time good communication throughout service and subsequent visit to replace faulty parts.
Very easy to book appointment person we contacted for the appointments was extremely helpful
Dan did an excellent job with the annual service of my gas boiler. He was punctual, professional, and very knowledgeable. Everything was explained clearly, and the work was done efficiently and thoroughly. I really appreciate his attention to detail and friendly attitude. I highly recommend Dan to anyone looking for reliable and high-quality service.
Usual super efficient service from Guscott Heating. Kept informed about the boiler service and even managed to fit me in next day for a radiator installation. Five stars.
Josh was on time and polite gave a good explanation of his findings at what to expect in the coming years.

Réponse de Guscott Heating Services
Great company, had two companies out previous to Guscott Heating to diagnose and repair my underfloor heating system.
After spending over £600 on them, I was no better off, as they didn’t know what to do.
When Guscott Heating came, they diagnosed the issues immediately, carried out the works and now I have a fully functioning Airsource heatpump and underfloor heating.
I would definitely recommend, they are so professional
Paul O’Connor

Réponse de Guscott Heating Services
The problem was resolved efficiently and promptly by the engineer, who did an excellent job overall.

Réponse de Guscott Heating Services
Guscott are professional and knowledgeable; they helped us get through the many options to some well-made decisions. They are experienced with both traditional fossil fuel based solutions as well as modern ecological based solutions, and provide a holistic solution rather than just a point fix. When engaged to do fittings, pipework, etc their workmanship has been exemplary and to extremely high quality.
The office staff are really helpful and friendly.
Our engineer, Dan, was knowledgeable, friendly and efficient.
This company was recommended to me 4 years ago and I have not been disappointed. Excellent service.
I am once again happy with the service provided by Guscott Heating Services I have had may things done by them in the past.This time it was just a boiler service done.The engineer turned up on time and respectfully took his shoes off once in the house to protect my carpets.He was professional at all times and polite. He did the service and installed Fernox into my central heating system for me at my request. I have no hesitation in recommending Guscott Heating Services to anyone who needs plumbing and heating services to be done.
The customer service is of a very high standard the staff are very professional and aim to please. Guscott Heating are the best boiler company I have ever done business with from the installation to the aftercare through to the annual service. Attention to detail is refreshing.
Good communication,good time keeping, everything you want from a heating company.
Lewis turned up when he said he would and he worked solidly until the job was complete. He knew what he was doing and I didn’t feel the need to watch over him at all. The work was neat and tidy and the finish was excellent
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