Guscott Heating Services Avis 

Josh serviced our boiler he was on time very polite and very experienced guscott heating also installed our boiler and we would never go anywhere else cannot fault this company

Good friendly service, accommodated around my work times. Standard of service was spot on and would highly recommend them to my friends.

I previously had my boiler installed by the team a year ago and so i was due an annual service - the service from start to finish was very professional. Josh, the engineer who attended was friendly and took the time to listen to the issues I was having with the boiler, which he then went on to rectify. Following this he explained in detail what the issue had been and how he had fixed it and took the time to answer any further questions i had. I didn't feel rushed at all.
All the engineers that have visited so far have been really lovely and always treat my home with respect - which i feel is really important.
Thank you to the team - i can see you are going from strength to strength from all the wonderful feedback you are getting

Same day service. Polite and competent. Very efficient service from start to finish

Great service - had a few boiler services and new gas safety checks done in the last month or two - wouldn’t go anywhere else. Thanks team

Very impressed with the service provided by Josh from Guscott Heating this morning. Josh provided a very professional service, was very knowledgeable and polite and I would highly recommend him.
Thank you.

On time, lnowledgable and thorough

Great job as usual.

Company worked hard to resolve my boiler issues

Excellent service throughout
Yearly boiler service completed.
Always pleasant and professional.

Guscott Heating were able to arrange a quick appointment when my boiler was showing a fault.
When he arrived, Sam was friendly and explained what the problem was and fixed it promptly. He was really friendly to my dog as well making it a lot easier for me as I didn’t have to shut her in another room.
I would really recommend to my friends and family.

After deciding to take the plunge to update our central heating system (the promise of a £7500 contribution by the government did help a lot), we recently had Guscott Heating Services install a Panasonic Aquarea Air to Water 7 kW heat pump at our home, and we couldn't be happier with the results. From the initial consultation to the final installation, the team was professional, knowledgeable, and efficient.

**Consultation and Planning:** The initial consultation was thorough and informative. James, Guscott`s Operations Director, took the time to understand our heating needs and provided a comprehensive detailed plan for the installation. He answered all our questions and made sure we were comfortable with every step of the process.

We were initially going to get a Samsung heat pump but they apparently will not guarantee an installation of their equipment if it is close to the sea (we are 200 meters from the Thames Estuary) due to possible salt damage, even it the equipment is powder-coated to prevent that. We decided on a Panasonic heat pump instead who will do the warranty and are glad we did.

**Installation:** The installation itself was seamless. The team arrived on time, worked efficiently, and ensured that everything was set up correctly. They were polite, friendly and took great care to minimise disruption to our home and completed the installation in a timely manner. They were clean and tidy, and also cleaned up all their rubbish.

**Performance:** Since the installation, the heat pump has been performing exceptionally well. It efficiently heats our home and provides hot water without any issues. The system is quiet and reliable. As it has replaced our old gas boiler, we now have only to pay for the use of the cooker gas hob so the cost of our gas is almost nothing (unfortunately we still have to pay that pesky daily standing charge!). On the other hand, our electricity usage has increased but we are now paying less than we did before the work took place.

**Customer Service:** Guscott Heating Services provided excellent customer service throughout the entire process. They were responsive, courteous, and went above and beyond to ensure our satisfaction. They also took care of the Boiler Upgrade Scheme documentation and the inevitable associated bureaucracy that is involved. Their after-installation support has also been top-notch.

**Overall Impression:** We highly recommend Guscott Heating Services for anyone considering a heat pump installation. Their professionalism, expertise, and dedication to customer satisfaction make them a standout choice. We`re very pleased with the Panasonic Aquarea heat pump and the service we have received from Guscott Heating Services.

Recently had a boiler service completed by Sam. Absolutely great guy, made me laugh and was really quick and efficient as his job 10/10

As always top notch service and professionalism. Thank you 😊

Really prompt service, Helped me out of a tight spot, very much appreciated!

Excellent job very clean and efficient
Thank you

Experienced Gas engineers servicing our boiler from 7 years.
Excellent service and definitely recommend ⭐️

After initial diagnosis, Sam ordered part and returned a few days later and fitted part with minimum of fuss.
Thank you.