Sprung Gym Flooring Avis 

298
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

This website was easy to review floor tile product available for my needs. They were competitively priced. Sending a sample was reassuring and their pre-sales communication was excellent. tiles arrive... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Perfect first class service from start to finish. It was a pleasure to do business with a friendly professional company such as Sprung Floor. We will most certainly be back to do more.

Noté 2 sur 5 étoiles

I ordered 7x 43mm mats, rated for 250kg drops. The original shipment arrived damaged (corners chipped off mats, and slices on others) and had 2x replacement deliveries also damaged in some way such as... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We bought 20mm Pro rubber gym flooring for our garage gym and have been really impressed. The ordering process including customer advice, delivery and product quality have been outstanding. The overal... Voir plus

À propos de l'entreprise

  1. Magasin de revêtements de sol
  2. Fournisseur de bois et de laminés

Écrit par l'entreprise

In the world of fitness, there's no room for wimps. It's a place of grit, grind, and glistening sweat. At Gym-Flooring, we've turned these fitness fundamentals into our business mantra. We're a family-owned company with a passion for pumping iron... well, pumping out high-quality flooring that is! We're all about the customer experience. Think of us as your personal trainers in the world of flooring - we're here to guide, encourage, and support you every step of the way, ensuring you're completely satisfied with your purchase.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

298 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,5

Tous les avis

(298)

72 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Superb product and company

We bought 20mm Pro rubber gym flooring for our garage gym and have been really impressed. The ordering process including customer advice, delivery and product quality have been outstanding. The overall customer support is superb, a very slight issue was resolved promptly. Would highly recommend Sprung.

17 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent quality gym flooring and easy…

Excellent quality gym flooring and easy to lay. Customer service was also fantastic. They were able to adjust my order no problem and were very helpful highly recommend

13 août 2026
Avis spontané
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Réponse de Sprung Gym Flooring

Thank you so much, Tracy! We’re delighted you’re happy with the quality of your flooring and found it easy to lay. It was no problem at all to adjust your order and we really appreciate your recommendation! Thanks

Noté 1 sur 5 étoiles

I do not know when my flooring is…

I do not know when my flooring is coming, i have had no contact

28 juillet 2026
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Réponse de Sprung Gym Flooring

We’re sorry to hear that you haven’t received an update regarding your flooring delivery. We completely understand how frustrating it is to be left unsure about when your order will arrive, and this isn’t the level of communication we routinely provide.

We’d really like to look into this for you and provide an update as quickly as possible. Please contact our customer service team with your order details so we can check the delivery status and get this resolved for you.

We apologise for the inconvenience and appreciate your patience.

Noté 5 sur 5 étoiles

Perfect home gym floor

This website was easy to review floor tile product available for my needs. They were competitively priced. Sending a sample was reassuring and their pre-sales communication was excellent. tiles arrived on time as pre-arranged. The 20mm PRO Sprung floor tiles look brilliant on a previous bare concrete garage floor. Hard enough to withstand my gym equipment yet kind on the knees and back. Highly recommended.

25 juillet 2026
Avis spontané
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Réponse de Sprung Gym Flooring

Thank you so much, Sean! We’re delighted the sample and advice helped you choose the right flooring for your home gym. It’s great to hear the 20mm PRO tiles look brilliant and provide the perfect balance of support and durability. We really appreciate your recommendation!

Noté 2 sur 5 étoiles

43mm mats didn't appear fit for purpose, customer service good

I ordered 7x 43mm mats, rated for 250kg drops. The original shipment arrived damaged (corners chipped off mats, and slices on others) and had 2x replacement deliveries also damaged in some way such as rubber "feet" snapped off, and all were weak - rubber was flaking away not even under use, so wasn't confident they would survive 250kg drops. I sent them all back in the end for a full refund, gave an extra star due to customer service immediately agreeing to send out replacements each time. Maybe I was just unlucky? Who knows. They're heavy mats but could probably be sent better - they arrived on a pallet with some shrink wrap. Could do with protection on the top and corners.

29 juin 2026
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Réponse de Sprung Gym Flooring

Hi Ashley, we’re very sorry the mats arrived damaged, particularly as the same issue occurred with the replacements. We completely understand why this left you disappointed and concerned about the product.

We’re glad our team was able to respond quickly, arrange replacements and provide a full refund, but we appreciate this shouldn’t have happened in the first place. We have raised the repeated transit damage with our delivery company and are reviewing how these heavy mats are packaged and protected during transport.

Thank you for your honest feedback and for recognising the customer service you received.

Noté 4 sur 5 étoiles

Size issues

I couldn’t fault customer service and communication, absolutely brilliant. Unfortunately, while the mats were of good quality, the sizing was irregular with some matts differing by 7-8 mm in places, which affected the overall quality of the fitting, squareness and how they sat together. Shame

1 juillet 2026
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Réponse de Sprung Gym Flooring

Thank you for your honest feedback, Luke. We’re pleased you were happy with our customer service and communication, but we’re sorry the irregular sizing affected the overall finish of your flooring. We completely understand your disappointment and will pass your comments on to our team so this can be looked into. Thank you again for bringing it to our attention.

Noté 5 sur 5 étoiles

Happy

Happy , good quality and good delivery time

29 juin 2026
Avis spontané
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Réponse de Sprung Gym Flooring

Thank you for your review! We’re delighted you’re happy with the quality of your flooring and the delivery time. We really appreciate your support!

Noté 5 sur 5 étoiles

Bought 15 tiles of their 20mm black…

Bought 15 tiles of their 20mm black rubber flooring. Arrived in a few days, I was contacted by the delivery company via email and phone to confirm delivery date. I was able to authorise delivery without signature. Arrived on a pallet and I got straight to installing.

Very impressed by the quality. With a metal ruler and a Stanley knife with some fresh blades, making neat straight cuts was easy - just take your time and measure twice! Leaving a few mm overlap and then banging them into place gives you the best seams.

Only a slight smell but not unpleasant and already seems to be fading after a few days. The tiles fit together well and look really smart.

25 juin 2026
Avis spontané
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Réponse de Sprung Gym Flooring

Thank you for such a detailed review, James! We’re delighted you were impressed with the quality of the tiles and that the delivery and installation went smoothly. Your fitting tips will be really helpful to other customers too. It’s great to hear the finished floor looks so smart!

Noté 5 sur 5 étoiles

Top quality product and service

Quality product that was easy to fit as a novice, and looks and feels great in my garage gym. Friendly and knowledgeable customer service. Quick delivery.

24 juin 2026
Avis spontané
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Réponse de Sprung Gym Flooring

Thank you so much, Mark! We’re delighted the flooring was easy to fit and looks and feels great in your garage gym. It’s also lovely to hear you were happy with our service and delivery. We really appreciate your review!

Noté 5 sur 5 étoiles

Great products and great company

Purchased mats for our workshop and offices at A1 Survey. Great products and great company to deal with. Excellent communication throughout and fast delivery. Customer service was excellent. Highly recommend.

29 juin 2026
Avis spontané
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Réponse de Sprung Gym Flooring

Thank you for the fantastic review! We’re delighted the mats are working well in your workshop and offices. It’s great to hear you were happy with our communication, customer service and delivery.

Noté 2 sur 5 étoiles

Heavy, toxic smell, still there 3+ years later

Bought the 20mm rubber gym matting which states "Binder adhesive is used which prevents strong odours" - when they were laid the smell was overpowering, to the point I couldn't use the gym for a few weeks, and then just had to. I raised it with them, they dismissed it without action, then I wrote an accurate, negative review about the issue on their site which they immediately deleted leaving only glowing reviews on the site, and I question the authenticity of some of those.

3.5 years later and the smell is still so strong that I don't want my kids to use the gym room, they probably need to be replaced and huge cost so effort.

For these reasons I don't trust this company one bit and strongly suggest they are avoided at all costs.

27 juin 2026
Avis spontané
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Réponse de Sprung Gym Flooring

Thank you for taking the time to share your experience. We’re genuinely sorry to hear that you were unhappy with the 20mm rubber flooring and, in particular, that you experienced such a strong and persistent odour.

We understand how concerning this must have been, particularly given that the room is used as a home gym and you have concerns about your children using the space. Our flooring is manufactured using a binder adhesive designed to minimise strong rubber odours, but we recognise that odour can vary depending on a number of factors, including the product, installation conditions, ventilation and the environment in which the flooring is installed.

We’re also sorry to hear that you felt your original concerns were dismissed. That is not the experience we want any customer to have, and we would welcome the opportunity to look back into the matter properly.

With the installation being over three years ago, we appreciate that this is not straightforward, but if you’re willing to contact us with your original order details, we’d like to investigate the product and the concerns you raised at the time as fully as possible.

Thank you again for bringing this to our attention.

Noté 5 sur 5 étoiles

Easy to order what we needed

Easy to order what we needed, Delivery was arranged to suit us. Very pleased with the flooring it is just what we need and excellent quality.

1 juin 2026
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Réponse de Sprung Gym Flooring

Thank you for your lovely review! We’re delighted you found ordering easy and that we could arrange delivery to suit you. It’s great to hear the flooring is exactly what you needed and that you’re pleased with the quality!

Noté 5 sur 5 étoiles

I wanted a home gym that didn't look…

I wanted a home gym that didn't look like a man cave, I chose the fabulous cork look rubber tiles. The gym is light, the flooring laid well and smooth straight onto concrete, the machinery on top of the tiles did not shift things. We have now had it down for over 6 months and I can confirm it looks great and was definitely worth the money.

9 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Great product and service

Great product and service - all very clear and easy to follow. Helped with a few videos on fitting - all of which very easy to follow and do. Thank you.

27 mai 2026
Noté 4 sur 5 étoiles

Great product

Great product, laid really well and non-slip as stated. Overall good customer service when wanting a specific delivery date and bespoke quote. I didn't get any notification of delivery which would have been helpful but otherwise very happy.

29 mai 2026

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