The service we received from Rob was excellent. He arrived slightly ahead of schedule and was thorough and very obliging. This was the 1st habitation check on our new campervan and we had several... Voir plus
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Very simple company to deal with. From the general enquiry, the booking confirmation. Dates and times given for my convenience. Engineer arrived on time. In fact he made the effort to arrive a bit... Voir plus
Had my motorhome habitation check done by Gary Low at Habcheck, and he was brilliant. Super friendly, really thorough, and clearly knows his stuff. He walked me through everything, pointed out a co... Voir plus
Everyone you speak to at Habcheck is polite, friendly and helpful. Gary has serviced our caravan for us twice and we one hundred percent trust him to ensure our caravan is safe for us to use. He also... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
HabCheck provides mobile habitation checks and services for motorhomes and caravans. We come to you!
Coordonnées de contact
Hamilton Way, NG18 5BR, Mansfield, Royaume-Uni
- habcheck.co.uk
Demande des avis aux clients
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A répondu à 28 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Excellent service
Gary was great. He took time to help explain some of our vans features and talk me through all aspects of the report. The service was above and beyond. I would highly recommend them.
Excellent service
Easy to book, communication excellent, cost comparable with other options available in northwest.
Engineer arrived on time, very present and good communication. Complete in two hours .
Unsatisfying Check and Complain Follow Up.
I have had two habitation checks completed through HabCheck. The first seemed ok but after the second I am also doubtful of that. For the second I booked in early April and the first engineer turned up and looked at my van and said "do you know where the leisure battery is?". My van is a CamperKing conversion and therefore plentiful on the market. The engineer made a call or two and then offered to do the check without the leisure batteries being tested. I decided not to proceed and ask for someone who did. The second engineer arrived when I was working and I had family let him get on with the job. When I got home I checked the van to find cupboard doors left open, the glass panels covering the job and sink left up, the pull chords for the pop top left dangling, the fridge unventilated and, worst of all the gas wasn't isolated. It seemed in a way that the engineer had rushed off. Having sent all this information to my HabCheck contact on April 17th, I was informed to go through the complaints process (which was to send all the same info to a slightly different email address, annoying that no ownership was being taken over the complaint). Having followed the instructions I was told it had all been forwarded to their engineer for response, I think this is when I realize this company is just a go between.....however I read the complaints procedures and dulu gave the engineer EIGHT weeks to reply, which he didn't. On June 24th I then chased the company again for a response and they told me that the engineer would be in touch. It was then that they also informed me that the measure battery had never actually been checked! I still never received any communication from the engineer despite being told on the 1st July that the engineer had made several attempts to contact me, I had neither an email nor a voicemail so unless he just tried to call and then hung up I dispute this and also state that it's not good enough as most calls from unknown numbers these days are spam and I didn't have any number leaving multiple missed calls. Overall an extremely poor service. The company have claimed I got a reduced rate at the discretion of the engineer on the day as he said "there wasn't as much to do", I take it this is in regards to the leisure battery but at first I was told it was because I had booked a LWB check instead of a SWB check. I can assure you my van is LWB. The communication from he company, which they have admitted in two emails, has been abysmal but I have still not been offered any compensation.
Habitation Check
Sam arrived in plenty of time, introduced herself and explained what was required and what she would do. Set herself up and got cracking. As things developed she explained her findings making it clear for me to understand.
Having completed her work she fully explained the results before completing a comprehensive written report making sure I had received a copy before leaving.
Easy booking process.
Comprehensive service conducted.
Great communication.
Would recommend to others looking at getting a service and habitation check.
So professional and experienced and…
So professional and experienced and also so helpful, Can not thank him
Enough great peace of mind with a great job done
Friendly, helpful and great service.
Our Hab check was undertaken today by Gary - he was very thorough and also explained everything too.
He's also a friendly and approachable chap, which is always a bonus when dealing with any company.
The whole process from start to finish was really easy, and everyone I dealt with was very friendly and helpful.
Gary Low the engineer arrived on time
Gary Low the engineer arrived on time, was extremely efficient, profesional and friendly and took the time to answer any questions I had.
This was the second occasion that Gary has carried out a habcheck on my van and I would highly recommend him.
Habcheck provide a reliable service and kept me informed with regards to attendance times and engineer details.
Annual Habitation check
This is the third year that I have used HabCheck and the third time that I have had the same operator to complete the check.
I can't judge him against others but what I can say is that Tom Wright is the one that I trust to look after our motorhome. Always polite, always chatty, always professional and so quick to hand out excellent free advice.
The check is always completed in a timely manner and is accompanied by a full written report.
I had initially booked a check to be completed in May but this had to be postponed due to an unforeseen issue with our motorhome. HabCheck were excellent and kept in touch with me on a regular basis and subsequently arranged the appointment that was convenient to me.
An all round excellent service and I would recommend.
Dissatisfied with the engineer
Communication etc with the booking was first class. However the engineer did not fill us with confidence. He was a bit standoffish. My husband felt uncomfortable with him. He was also trying to test things with the master switch off !!!! My husband pointed this out to him. When we received the report from you there were a couple of fails that he didn’t bother to explain to us before he left. I would use them again but request a different engineer.
Easy booking system, great customer service
I would recommend Hab Check to anyone looking for a thorough service on your caravan/ motor home. The booking process online was easy and the Engineer arrived on time.
The Engineer (Tim) was professional and knowledgeable. He took the time to explain what he was doing and why, because I am a first time caravan owner. At the end of the check, he patiently answered my list of further questions before leaving to write up the report
Bang on time they come to you
Bang on time they come to you
Paid when completed and all documentation uploaded
So easy and next years already booked
Easy peasy
excellent friendly and helpful service
Used this service for our warranty hab check on our 2025 autotrail motorhome. From booking to actual check was a breeze everyone was so friendly helpful and polite. Engineer David was just so helpful and knowledgeable and extremely polite and friendly. Cannot fault a single thing.
Fantastic job
Well what can I say about this company and the job they did other than fantastic very professional. Wyane who came to do the job was brilliant very helpful he didn't leave a stone unturned very thorough inside and outside around the motorhome underneath and the roof. We do have the grand children with us sometimes in the motorhome and it's great to know the van is totally safe with everything great piece of mind. I will be highly recommending this company to all my family and freinds and anyone with a motorhome or caravan. I will also be telling the caravan and motorhome club of which I'm a member what a first class job thank you habchek and may I say wyane is a credit to your company very polite well mannered very helpful great with the customer brilliant well done keep up the good work and see you next year for my next habitat check. Nigel.
Habitation check
Professional service carried out efficiently.
The person carrying out the survey was good humoured and polite.
Very good at work know exactly what…
Very good at work know exactly what everything is grateful for everything 5 star
Another fantastic service by Alan
Another fantastic service by Alan from HabCheck.
Everything is checked 100% and they have all the equipment needed to carry out all the necessary work.
very efficient service with the paperwork ETC
next years service already scheduled before Alan left.
Great advice and service from Alan Marsh
Very handy having a competent mechanic…
Very handy having a competent mechanic come to your home to carry out the service Rob was very good carrying out all the checks and tests that are probably not even done at dealers. As I’ve had bad experiences with dealers.
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