I am beyond impressed with the Vietnamese straight bundles I purchased! The quality of the hair is absolutely top-notch — so soft, silky, and natural-looking right out of the package. I decided to d... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I am beyond impressed with the Vietnamese straight bundles I purchased! The quality of the hair is absolutely top-notch — so soft, silky, and natural-looking right out of the package. I decided to d... Voir plus
L'entreprise a répondu
Scammmmmmm Do not buy literally its a scam dont even waste your money!!! Never delivered and Never refunded And sends threats when asked for a refund This place is a scam and needs to be closed d... Voir plus
L'entreprise a répondu
HAIRVIRGINITY is my favorite hair brand! I’m already on my third purchase: I started with a straight frontal and 3 bundles of Burmese hair (my all-time fave), and now I’ve ordered a HD fronta... Voir plus
L'entreprise a répondu
Quite expensive but the joy from receiving good quality hair is unmatched. Its actually worth spending the money with hairvirginity than risking other companies that send rubbish. I just bought a bun... Voir plus
L'entreprise a répondu
HAIRVIRGINITY is a UK based company formed in 2013 with the sole aim of helping our customers feel beautiful, confident in their most precious moments. From birthdays to weddings, to celebrity events or simply everyday wear - we're a brand anyone can rely on! No matter your race or gender, we've got you!
Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Hair came very quickly wasnt expecting it so soon, Hair feels like very good quality as it was quite heavy and Hair was full from route to tip.
There was no shedding when I run my hands through the bundles, I will know for sure once it is installed/washed , but as for now very good

Réponse de HAIRVIRGINITY
Customer service is terrible, Once you email them they say they take 48 hours to reply but they never even reply. I returned my product almost a week ago even paying for special next day delivery before 1pm but you still haven’t returned my money.

Réponse de HAIRVIRGINITY

Réponse de HAIRVIRGINITY
They were great. The quality of the hair is very beautiful. I ordered Yaki Peruvian straight. The ends were cut blunt, thick from top to bottom. They got my order wrong at first but kindly called me and arranged to have the rest of my clip ins sen to me. No stress. 200% recommend

Réponse de HAIRVIRGINITY
Excellent service! Always so efficient and the quality is top tier. Thank you for my complimentary bonnet as well love it 💜

Réponse de HAIRVIRGINITY
I personally ordered four bundles of double drawn hair that came shiny, true to length and honestly shed very minimally. At first, there was a little confusion because I was convinced that I was seeing filler hair in my bundles due to certain strands being different colours than all the others but after several conversations via Instagram DM and email which were very helpful, I was reassured that the hair was authentic and raw. I'd like to say Thank You to Hairvirginity and hopefully I'll be ordering more hair soon.

Réponse de HAIRVIRGINITY
Amazing quality hair, lace is super easy to lay and blend! Honestly buying from here always. Great fast communication via email too and I love the bonnet that came in the gorgeous packaging! Thank you very much!

Réponse de HAIRVIRGINITY
Awful product and customer service. I ordered tape extensions for which cost me a total of £522. The order was initially delayed and as a result
I had to postpone my birthday celebrations. The blonde tapes have lasted 3 months and it is advisable they should last a total of 12 months. They requested I return the faulty products for which poses another expense of removal which i do not have time to do and is costly. I also had to use the tapes for volume as I only had 80 tapes and my hair is very fine. It is very difficult to get in touch with them as they have previously ignored my emails. Offered me a small discount and £70 partial refund when I paid £190 for 40 blonde tapes. The tabs are also not very sticky and my stylist had to retape a lot at first install. The quality of the hair is terrible and is not suitable for long lasting use. I wish they had been more considerate in dealing with me a paying customer, and taking into consideration the challenges I faced in communicating with them and returning faulty goods at an extra expense when this is no error of mine but the merchants. They concluded they have provided a solution without my agreement and refuse to communicate further as they are happy with there solution which benefits me in no reasonable way. Please be mindful that merchants as such tailor to influencers and often forget 'normal' customers like ourselves who support their business.

Réponse de HAIRVIRGINITY
Incredible first order! The wigs arrived packaged really nicely. The quality of the hair is great and exactly what you pay for. Some of the best wigs I've bought. They came within the time frame specified at time of order, and the customer services team were really helpful when I had a question about the order.

Réponse de HAIRVIRGINITY
Good customer service skills they always get back to you with any queries and always ships your goods within the time frame especially if its in stock hair virginity is one of my go 2

Réponse de HAIRVIRGINITY
Hair quality is amazing & so is the service thank you.

Réponse de HAIRVIRGINITY
2nd time I have used their hair and it is the best hair I have used. True to length and great quality.

Réponse de HAIRVIRGINITY
I purchased a full lace wig — confident that it would be high quality and I was not disappointed in the slightest. They exceeded my expectations. I’ve had the most wonderful experience with this company and have experienced quality of the product and also the customer service. Due to my own fault, I had issues with delivery and informed the company; to my surprise, I was immediately met with compassion, professionalism and informed of the correct process to rectify the issue. I certainly recommend Hair Virginity to anyone interested in purchasing hair and will definitely be ordering again x

Réponse de HAIRVIRGINITY

Réponse de HAIRVIRGINITY
Hair Virginity have always been amazing to order my hair from. Great hair, always great customer service and speedy delivery. I however felt compelled to write this review due to my most recent experience. As always I'm last minute and required hair for my wedding. I ordered custom made hair but miscalculated the delivery times which would not have arrived before I flew out. I explained this via email, hair virginity were great in finding me a solution to the problem I created!!!! A lovely lady called me, changed my order so that I could get the hair via next day delivery, honored the discount code I had used (although it was no longer available to use) and even threw in some freebies. Great customer service and excellent quality hair. Thank you very much 😊

Réponse de HAIRVIRGINITY
Hair is shedding a lot it’s constantly tangled. I won’t be ordering again

Réponse de HAIRVIRGINITY
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.