Excellent customer service. I informed them that one block of salt had broken up on delivery and they dispatched a replacement the next day. However, to my great surprise they sent me a box of 3 x... Voir plus
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Great price and you also get some incentive to bulk order or subscribe. The website is pretty good and the order process was straightforward. Fulfillment was handled perfectly, with no delays and... Voir plus
L'entreprise a répondu
I ordered 10x25kg bags of tablet salt, these were delivered individually wrapped in a cardboard box. Two of the boxes were sufficiently damaged in transit, going through the cardboard box and tearing... Voir plus
L'entreprise a répondu
Having tried several salt suppliers we found Halite Salts and found them to be very competitively priced. The order was dispatched very quickly and arrived promptly. There was an issue with the delive... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Discover the ultimate solution for your water softening needs with our Halite Salt water softeners. Available in both block and tablet forms, our high-quality products guarantee superior results. Enjoy the convenience of UK-wide express or free delivery options, making it easier than ever to access the benefits of soft water. Experience unbeatable quality at an affordable price point.
Coordonnées de contact
42 Wilbury Way, SG4 0AP, Royaume-Uni
- 020 3051 3859
- info@halitesalts.co.uk
- halitesalts.co.uk
4,5
Excellent
200 avis
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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No communication received
Hello, made an order of 12 packs and turns out I need curved vs standard square… can’t get an answer to my multiple emails at all… stuck in limbo now having paid and the order is here ?!?!?!
Emailed for the fourth time!
8 janvier 2026
Avis spontané
Réponse de Halite Salts
Hi,
Thank you for your review and we’re sorry for the frustration caused.
We’re keen to help resolve this, however we’re unable to identify your order from the review alone. As soon as we have your order details, we can look into this immediately and advise on the best solution.
Please contact us at info@halitesalts.co.uk
with your order number or the email address used at checkout, and a member of the team will assist straight away.
Kind regards,
Halite Salts Team
All good
Good price, good web ordering system. Delivered on time by pleasant delivery person.
29 décembre 2025
Réponse de Halite Salts
Thank you for your great feedback! We’re glad you found our pricing competitive, the website easy to use, and that your delivery arrived on time with a pleasant delivery experience. We really appreciate your support and hope to see you again soon.
Prompt delivery and personal customer…
Prompt delivery and personal customer service! Thank you so much.
3 janvier 2026
Avis spontané
Réponse de Halite Salts
Thank you so much for your kind words! We’re really pleased to hear you were happy with both the prompt delivery and our personal customer service. We truly appreciate your support and hope to welcome you back again soon.
Good salt blocks
Fast delivery
Well packaged
First blocks are intact - other suppliers have arrived broken to bits.
29 décembre 2025
Réponse de Halite Salts
Thank you for your feedback 😊
We’re really pleased to hear your order arrived quickly, well packaged, and with the blocks intact. It’s great to know the care we take with packing makes a difference compared to other suppliers. We really appreciate you taking the time to leave a review.
Réponse de Halite Salts
Thank you for your review 😊
We really appreciate your support and are pleased you had an excellent experience with us.
This salt is great quality and value
This salt is great quality and value. The subcription makes it easy and I was able to easily adjusted the frequncy when I started to accumulate a little salt. A very helpful and friendly agent
29 décembre 2025
Réponse de Halite Salts
Thank you so much for your lovely feedback 😊
We’re delighted to hear you’re happy with the quality and value of the salt, and that the subscription has made things easy to manage. It’s great to know you were able to adjust the frequency to suit your needs, and we’ll be sure to pass on your kind words to our customer service team. We really appreciate your support.
A couple were broken which is a pain…
A couple were broken which is a pain but otherwise good
26 novembre 2025
Réponse de Halite Salts
Thank you for your feedback. We’re really glad to hear everything was otherwise good, but we’re sorry to hear that a couple were broken — we understand how frustrating that can be. Please do get in touch with us at info@halitesalts.co.uk
and we’ll be more than happy to put this right for you.
Prompt and trouble free service.
24 novembre 2025
Réponse de Halite Salts
Thanks so much for your lovely review! We’re really pleased you found the service prompt and trouble-free. If you ever need anything at all, we’re here to help.
Réponse de Halite Salts
We appreciate your comments. Delighted the price and on-time delivery were to your satisfaction.
Extremely fast delivery and very…
Extremely fast delivery and very competitive prices. We have been buying block salt for over 10 years and this is easily the best experience. Haven’t used the salt yet and if it does what is says on the tin we will be buying Halite salts moving forward. Thank you!
26 novembre 2025
Réponse de Halite Salts
Thank you so much for your wonderful review. We’re delighted to hear the delivery speed and pricing stood out, especially after 10 years of buying block salt. We hope the product performs just as well for you, and we’ll be here whenever you need more. Thank you for choosing Halite Salts.
All good 🙂🙂🙂
28 octobre 2025
Réponse de Halite Salts
Thank you for your review. We’re glad everything was spot on and really appreciate you choosing us.
Réponse de Halite Salts
Thank you for the lovely feedback. We’re delighted to hear you’re happy with the product and the fast delivery. A 5-star review from you means a lot to us — thank you for choosing Halite Salts.
Réponse de Halite Salts
Thank you for your review. We’re pleased to hear you received a quick delivery at a competitive price. We appreciate your support and look forward to serving you again.
Réponse de Halite Salts
Thank you for your kind feedback! We're delighted you were pleased with both the price and the delivery — your support means a lot to us.
Réponse de Halite Salts
Thank you for your great review! We're glad you’re happy with the quality, price, and speedy delivery — we really appreciate your support.
The salt was efficiently delivered…
The salt was efficiently delivered within 24 hours. Thanks
29 octobre 2025
Réponse de Halite Salts
Thank you for your lovely feedback! We're so pleased to hear your salt arrived quickly — we always aim to provide fast and reliable delivery.
Réponse de Halite Salts
Thank you for your kind review! We're really pleased you were happy with our prompt service and delivery. We appreciate your support and hope to serve you again soon.
Delivered un time but one package of…
Delivered un time but one package of salt was damaged on arrival.
28 octobre 2025
Réponse de Halite Salts
Thanks for your feedback. We're glad your order arrived on time, though sorry to hear one bag was damaged. We’ll review this with our courier and make sure it doesn’t happen again.
Great price and quick delivery
Great price and quick delivery, will definitely look to re-order.
27 octobre 2025
Réponse de Halite Salts
Thank you for your kind feedback! We're delighted you were happy with the price and delivery speed. We really appreciate your support and look forward to your next order.
Good clean salt
This is the first time I used this company for water softener salt. Salt arrived a couple of days later in a cardboard box containing a standard plastic bag of salt. No punctured bags and easy to handle on a trolley.
As a test, dissolved a salt pellet in a cup of water, no sediment or colour so don’t expect softener problems.
Fully recommend this salt supplier.
28 octobre 2025
Avis spontané
Réponse de Halite Salts
Thank you for the detailed and thoughtful review! We're so pleased to hear your first experience with us went smoothly and that you're happy with the quality of our salt. We really appreciate the recommendation and look forward to serving you again.
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