Hamptons  Avis 1 659

Extremely unprofessional company, communication is non-existent. Tried to get in contact via text, email and calling (for an entire month!). Even left messages. Absolutely no interest in responding

The house we have rented through the Parsons Green office has been a great experience from the beginning. We haven’t rented in a number of years but are doing so while renovating our own house. The property is managed by Hamptons through the help and expertise of Danish at their property management. Everything issue is dealt with efficiently and politely through Danish making our lives so much easier! I can trust that it will be done always, thank you Danish.

A very professional company with a personable and approachable team. I was at first apprehensive with renting out my home. I was put at ease and the process fully explained to me. They found a lovely family which matched with my requirements perfectly.
Jenny in the Property Management has always been helpful and very prompt with her communication. Thank you for looking after me. Would have no hesitation with recommending this team.
Julia

I have been dealing with Hamptons for the last 10 years, both for lettings in London (Ealing) and Cirencester. They are a very professional company, they are proactive, give excellent advice and are quick to respond to any issues and work really hard. Thank you to all at Hamptons! I would like to mention the following people. In London, Aaliyah Joumana and Aman Shahid from the lettings team, and Anca Ciobanu and Mya Miller from the property management team. In Cirencester, Justin Partt and Abi Piercy from the lettings team, and Jennifer Powell from the property management team. Thank you! I highly recommend Hamptons.

Quick response and effective communication

We just sold our house with Hamptons in Tunbridge Wells and Deborah and her team were always on hand to help and kept us informed. We would highly recommend her and her team.

Terrible service from a buyers perspective dealing with the Cirencester office. Made an offer and absolutely no feedback even after chasing them.
Extremely disappointing that basic customer service seems so far from being an important part when buying or selling a house.
We now know who we would not want to sell our house !

We've had a great experience with Hamptons so far. Our property manager Dena Gold recently facilitated the fix of a issue in our flat and made the whole process really easy. Always professional, responsive, and helpful, thank you, Dena!

They made the whole process easy. Max, the property manager is always responsive, and helpful and gets things done.

So grateful to Danish Ashraf who manages our property for us. He is incredibly capable, professional and it is always an absolute pleasure to talk to him on the phone. If I could give him 6 stars, I would!

I recently moved out of Crawford Buildingand had a very frustrating experience with the property manager, Brooke, and the management company.

My deposit was unfairly withheld for weeks after moving out on 22 August 2025.

The manager falsely claimed large items (a couch and keys) were missing, only to later admit they had them after I involved third parties.

Their communication was sloppy and confusing — including out-of-office messages with the wrong dates, making it impossible to know who was handling my case.

Only after escalating through the Tenancy Deposit Scheme (TDS) and sending a formal written demand did I finally get most of my deposit back.

In the end, I received £1,980 of £2,800 — but only after a month of unnecessary stress, misinformation, and chasing. The management company made what should have been a simple process incredibly difficult.

If you’re considering renting through them, because you have no choice, be prepared to fight hard for what you’re legally owed. Keep everything in writing, document your check-in/out carefully, and don’t be afraid to escalate through TDS or the courts if necessary.

Many thanks Selen Hurbas from Hamptons for taking care of our property in London. You have been extremely professional and completely on top of all issues related to the tenancy. Much appreciated.

We weren't direct customers of Hamptons, but we bought a house where the seller was represented by Andrew Gartan of Hamptons in east London. The purchase itself took a while to push through, but Andrew was always quick to take action without being pushy. I would be happy to have him represent us on a house sale.

Super helpful with any issues that have come up with our rental.
Always quick to respond.

Amazing agents, I have mainly dealt with Hamptons Victoria and specifically with Danish Ashraf and it has been amazing so far.

Thank for making the transition from tenant to vacant occupancy less stressful than it should be. Lois Hickey made the whole process easy answered every query promptly and efficiently.

I’ve had nothing but an excellent experience with Hamptons Windsor over the last year. My property manager, Patryk Lehmann has been 5* - he’s very responsive when I have a query. He’s very helpful and goes above and beyond to ensure everything is resolved quickly.

Great tenants found for our property in Caterham. The lettings team headed up by Jo is very efficient and professional yet friendly and a sense of dealing with real people. Every query and request was dealt with very well and in a timely manner. Thanks to Jo and Nathan for making the process seamless and also for being understanding when things got stressful with the moving process. The administration team dealing with tenancy contracts/income statements were also on point. Highly recommend the lettings team at Hamptons Caterham.

Soroush at Hamptons Rickmansworth and his team were very helpful and guided me through the whole process. Nothing was too much trouble for them which made the whole process go smoothly. Thanks again.
Nick Barton

Hamptons Richmond under Hayley Pannell try to use illegal tactics with tenants. Fortunately, the county court will take care of this and I have 6 years to issue my claim against them. See you in court!