Handles4u Avis 

2 634
•
TrustScore 3.5 sur 5

3,6

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Lisez les avis des autres

Noté 2 sur 5 étoiles

Faulty goods but I had to pay the return postage. Have written to say they should pay it but didn’t get a reply. Fortunately I got a refund for the faulty bolt but I will never use Handle4u again an... Voir plus

Noté 5 sur 5 étoiles

Handles are lovely quality, as always. Got a selection of samples for our new kitchen and they are all good and at a much better price than the kitchen company were offering. My only criticism is wi... Voir plus

Noté 1 sur 5 étoiles

Accidentally ordered the wrong size, rang to change twice, left message, no response. Downloaded returns form from website and sent back. Completed as replacement required. Have not heard anything de... Voir plus

Noté 4 sur 5 étoiles

Really good quality products at a competitive price. Have purchased similar and the same style of items from this company before and will do so again when the need arises. Happy to recommend this su... Voir plus

À propos de l'entreprise

  1. Décorateur d'intérieur

Informations provenant de diverses sources externes

Handles4u supplies wide range of architectural hardware. We source good quality, competitively priced products from all over the world in order to provide a wide and diverse selection to our customers. We work closely with leading manufacturers and designers, both in the UK and overseas, to constantly increase the range of quality architectural ironmongery we are able to offer to our customers.


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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N'a pas répondu aux avis négatifs

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3,6

Tous les avis

(2 634)

19 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

never again awful product and customer service

never again, purchased 19 handles ready to upgrade the kitchen when all the base units had to be removed to replace the central heating pipework. It took 3 months to start fitting the handles as wanted all the work done first so none got damaged. On looking at the handles through the packaging they looked fine but when we started opening them to fit everyone we opened had either small dents or light scratches that you could not see through the packing. speaking to their customer service they did not want to know. I would never recommend or buy from here again... read the bad reviews before buying because when things go wrong you want support.

13 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

All went well with purchase of a single handle

Purchased one handle for a kitchen cabinet. Everything went well with ordering, delivery & price was good compared to other places. Was a very specific requirement to replace a push latch on one corner unit (that went bad due to cowboy installer).

2 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Good quality and quick delivery

I purchased a set of handles, hinges and mortice from this website and it all arrived within 3 working days.

The quality of the materials is very good, especially the handles.

Would definitely use this company again.

12 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Brilliant

Only UK supplier I could find that had the Hettich handles I wanted in stock. All the others quoted 2 - 3 week delivery direct from Hettich in Germany.
Handles4u quoted 5 - 7 working days but delivered in 3 days.
Perfect.

11 juillet 2022
Avis spontané
Noté 1 sur 5 étoiles

Delivery fiasco and total inconvenience

My order was over a week late. I spoke to Handles4u and cancelled the order when two delivery dates were missed, because the handles were needed immediately, I had to go out and buy replacements. I received emails every day from DPD, the courier, giving me delivery times, which came and went. I was lied to by DPD when I contacted them on two occasions. I contacted Handles4u on several occasions about my refund. They did nothing until my handles were delivered over a week late. I was advised that as soon as their courier collected the handles, I would be refunded. This was a not true. I received the refund five days after they again used DPD to collect the order that I’d already cancelled ten days before. DPD were a day late collecting the return handles too. Their lousy choice of courier should have been their problem, but I had to put up with a delivery fiasco and wait around for my money. Useless service.

16 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

Flawless!

I had made quite a few orders from this company for our entire house build recently. Our entire door homes door handles/ locks/ kitchen cabinet handles/bathroom cabinet handles, all have been ordered from them and I must say I’ve been very impressed. Prices are competitive, huge choice and availability, delivery was quick and items well packaged. Had issues with some faulty locks (which was manufacturers fault-not theirs) and they replaced it quickly and I received it within 2 days! They have been brilliant which is rare given all the other places we’ve ordered items for and constantly had to chase deliveries, missing items etc.
Thank you Handles4u for your wonderful customer service and stress free approach. I won’t be ordering handles from anywhere else!

4 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

I have had the most amazing customer…

I have had the most amazing customer service from Handles 4 U
They advised me of a delay during Covid and offered a refund but i was happy to wait as the handles and knobs looked beautiful.
they kindly sent me my order in 2 lots to cause minimum delay.
i am so happy i waited the extra week as i am chuffed with my brass kitchen cabinet door knobs and handles.
i have been very lucky as i have contacted Handles 4 U for advise and each person has been very helpful.
i would highly recommend.
Narinder Kaler

11 février 2022
Avis spontané
Noté 4 sur 5 étoiles

Kensington Satin Chrome Victorian Handles

*Update regarding my comment about the screws supplied ... contrary to my initial comment, I've found the screws to be fine IF after drilling pilot holes, a screw of the same diameter is first screwed into the holes to create a starter thread. As long as the screw is driven in evenly and straight the supplied screws are fine.
Lovely handles that feel well made and look good on the door, however the screws are a let down and in my opinion are of poor quality with the heads being off centre. The handles were centralised and clamped before drilling the mounting holes with a self centering bit, but when the screws are driven in you can see the backing plate move due to the off centred heads which puts the handle out of plumb, and unnecessary tension on the spindle and mortice. Trying to source similar screws is proving problematic unfortunately.
Delivery was within the timescale given and the items were well packed.

23 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

As usual

As usual, top quality product at very reasonable prices and delivered as advertised what more can I say
Will continue to buy from them

19 août 2021
Avis spontané
Noté 3 sur 5 étoiles

Order took over a week to arrive…

Order took over a week to arrive despite me checking with customer services and being promised a completely different date. I appreciate supply chains are stretched at the moment, but even the promised date was longer than normal deliveries and if you are going to promise a new date then at least stick to it. This wasn’t an insignificant value of an order.

7 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

Placed an order which I needed within…

Placed an order which I needed within their stated delivery timeline.
After a couple of days contacted them as no email confirmation of shipment.
They said the order hadn't left as a couple of small items short, I said please ship as is, as I needed them this weekend, got them the next day.

18 juin 2021
Avis spontané
Noté 5 sur 5 étoiles

Top Grade!

Great range, fast delivery and superb customer service from Rob!

21 mai 2021
Avis spontané

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