Happyrunsports Avis 137

TrustScore 4 sur 5

3,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent customer service, especially amongst the e-bike manufactures. They are always super responsive, and stand behind their warranty. The only complaint I have is that the battery cover latch lo... Voir plus

Noté 5 sur 5 étoiles

I bought the HappyRun G-100 Pro about a month ago and rerally love the bike. I have to say the way HappyRun package the bikes and other items are superior to other companies. The bike did have an elec... Voir plus

Noté 5 sur 5 étoiles

The motor on my g100 started making a grinding noise. I contacted happyruns customer service via email. I also included a video of the issue. Happyrun contacted me within hours of my email. They apolo... Voir plus

Noté 1 sur 5 étoiles

Horrible bikes and company. DO NOT BUY anything from them. They don't honor warranty's, give you the run around on responses or just completely ignore you. Bike completely died with numerous electr... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de moteurs électriques

Écrit par l'entreprise

Provide a more enjoyable way by electric motor bike, HappyRun Sports!


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

137 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 55 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Noté 5 sur 5 étoiles

My first few days experience.

It was great, it was a perfect transition over from a 10 year small bike that didn't fit me. I had it for little under a week and it feels and rides smoothly. Though I have already crash, it hold up well. Be careful with wet dirt pebbles.
Thanks for the product. Now I can get to collage and home at my own time faster.

23 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Extremely FUN

I did a lot of research before purchasing the happyrun G300 and I have NOT been disappointed the bike came packed well no scratches no dens. Putting it together was easy for me. I have been riding bike there are NO problems it is Extremely FUN

6 janvier 2026
Avis spontané
Noté 4 sur 5 étoiles

I had the best ordering experience with G100 tank

I had the best ordering experience with HappyRun. Shipping was extremely fast and although the box was a little damaged the bike itself was packaged extremely well and there was no damage to the product. The only thing I would recommend to the company is to add some type of regen to possibly extend the range of the product. I ordered the G100 tank and it is great and not hard to pedal if you run out of battery power so that is where I think the regeneration would absolutely improve this product.

9 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Terrible company to deal with. DO NOT PURCHASE ANYTHING FROM THEM!!!

Terrible company to deal with.

I purchased a G300 Pro and it came with a dead battery. I had to go over hoops to get them to send me a working battery. That one was dead and I could tell it was used. Long story short, they ended up sending me 3 dead batteries. I had to go an purchase a new battery on my on. Then it takes forever to get a refund and they refunded it incorrectly. They sent the refund to the people I financed the bike through. I purchased the new working battery from a dealer, I found. I provided them with my receipt and everything. You can never get anyone on the phone. There is no contact number. You have to email back and forth and their responses come in, during the middle of the night. By the way, my purchase was made in October 2025 and I am still dealing with this mess on getting my correct refund, January 2026. DO NOT PURCHASE ANYTHING FROM THEM!!!

1 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I value the customer service that I've…

I value the customer service that I've been receiving from happy run. They're very diligent and responding and helping out when there's a problem.But there is one thing I'll have to say is a lot of the accessories are a little pricey🤔

22 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Horrible Customer Service and half ass products.

I bought my wife a brand new G50 tank e bike from this company and I am disgusted by how we were treated. Bike showed up, we assembled it and nothing worked. Took it to an E bike repair shop to get it fixed and they couldn't figure it out. We then called HappyRun customer service and they were nice at first then they told me they would replace it if we paid the shipping that was almost as much as buying a new e bike. They failed to ever send me the shipping info so it never got replaced or resolved. I have reached out to them numerous times and have been ignored. Take your time and money somewhere else. Chinese garbage products.

1 juin 2025
Avis spontané
Noté 2 sur 5 étoiles

The bike outta the box is not working

The bike outta the box is not working. Error code 30 and I bought this bike for my daughter for Christmas and the fact that she still has not been able to ride it. It’s very disappointing.
I contacted customer service put my order number in and I’ve waited. This is my third day and I’ve heard nothing back from the company. I tried to call them. Did not get any answer. I actually wanna put the bike right back in the box and ship it back. However, my my wife says I need to wait and get the company a chance. All the reviews were so wonderful and here I get the bike and it doesn’t work.Very disappointing for my daughter.

24 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

At first I didn’t know what to expect…

At first I didn’t know what to expect from this company, seeing a lot of paid advertising made me want to get one because it has pedals. They all say the brakes are weak for the weight of the bike, unfortunately I got mine delivered in December so it’s too cold to even try myself. Overall good company, good customer services.

15 décembre 2025
Avis spontané
Noté 4 sur 5 étoiles

Follow up review

Follow up review
Bike arrived quickly ( 7 days Vancouver Canada )
The bike was well boxed no visible damage to any part chargers battery’s wheels safely foam packed
Seat well made Good quality components
Had one issue quickly resolved by quality customer service support
To this stage the customer service has been excellent if the bike is a s good as the customer service I will be happy to ride a happy run .. lol
One possible issue In my opinion is that those with very long legs may have an seating issue
No intial quality issues
The weather is poor here now may be months before I can compare and test the e-bike properly
I will review at that time
Hope this helps another like myself looking for a strong hill climber good for long rides

11 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Customer service experience AMAZING!!!

I received my bike and it looks and works great. The only issues I had was that the front tire was warped and kept coming off the inner tube which eventually led to a blow out, and the brake light signal was torn. Thankfully, the HappyRunSport team provided a way for me to replace the tire and inner tube as well as the brake light. They provided tracking numbers and communicated throughout the whole process. It can be frustrating when you get a new product and can’t use it the way you want but it’s even more frustrating to have customer service that won’t help, and I can’t say that about this team. They were helpful throughout every step and I’m grateful for the positive customer service provided. Would HIGHLY recommend you get you a bike from them if you don’t already. Thanks again!!!

9 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

The gt300 pro arrived ahead of…

The gt300 pro arrived ahead of schedule. I have had no problems at all with it from day one. It runs as good now as it did when I received it 5 months ago. And the customer service has always responded in a timely manner.

8 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

BAD LOCKS!!

These locks are junk after one use notice the numbers are disappearing!!!! So I rubbed them and like chalk!!

4 décembre 2025
Avis spontané
Logo de Happyrunsports

Réponse de Happyrunsports

Dear Fred,
Thank you for taking the time to share your valuable feedback with us. We are truly sorry for the difficulties you have encountered and the inconvenience this has caused you.
At HappyRun, every customer’s experience is our top priority, and it is never our intention to let any of our valued customers feel disappointed. If you believe any part of your concern has not yet been fully resolved, we sincerely apologize and are committed to making it right.
Our dedicated support team is standing by to assist you, and we will do our utmost to conduct a thorough review of your case and address your concerns promptly and properly.
Your satisfaction means everything to us, and we sincerely appreciate the opportunity to regain your trust and ensure you have a positive experience with HappyRun.
Sincerely,
HappyRun Support Team

Noté 4 sur 5 étoiles

Haven’t really been able to ride it…yet

Haven’t really been able to ride it yet, because the rear tire that was shipped with the bike won’t fill up with any air. I suspect it is an issue with the tube, as I can’t inflate the tire past 6 psi. I tried ordering a new tube and they don’t even have any in stock to purchase. Cool looking bike and i think we’ll be worth the money. Just frustrating to not be able to use it bc of the condition it was shipped to me in.

29 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Happyrun G300 pro

Happyrun G300 pro: I have to say, after a short panic when my bike arrived, Happyrun customer service was fast to react. They sent everything that was needed to make the repair. Once the bike was rideable, I put a quick 100+ miles on it. I have to say that it rides excellent. At this price point, I don’t think anyone could find a better deal. The battery is very capable. The motor delivers good torque for a hub motor setup. It’s a solid E bike. satisfied customer.

24 novembre 2025
Avis spontané

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