Harron Homes Avis 1 586

Simpson Park - My fiancé and I are currently in the final few weeks of our new build journey with Harron Homes at Simpson Park. The process from the start until now has been great, all because of the very helpful and informative sales person (Michelle) and her colleagues at Simpson Park. Michelle kept us updated throughout the entire process with pictures (wish we had more lol) and was happy for us to book time in to review progress for ourselves. We will now wait to see if the aftercare has been as outstanding as the whole process of purchasing.

I’ve had such a brilliant experience with the Laughton Gate development whilst looking for my first home. The site itself is lovely — well designed, welcoming, and clearly built with care.
A special mention has to go to Josh, who has been absolutely outstanding throughout the entire process. He’s kept me well informed over the months and nothing has ever been too much trouble for him. He’s gone above and beyond to answer all my questions and has genuinely been amazing.
Thanks to Josh’s help and the great experience overall, I feel incredibly confident and excited about moving into my new home. Highly recommend!

Currently going through purchase with Harron at Sandlands Park. Julie-Ann has been so helpful throughout the process ensuring we have a smooth and stress free purchase even getting involved with chasing multiple solicitors before exchange. Really looking forward to being in our new home and has been made so easy by everyone who we have interacted with. Definitely recommend!

I began my exciting new home journey with Harron Homes in Hucknall in June 2025. We moved in to our beautiful house in December. We have been very happy from the beginning with the helpful service from the sales office, particularly helping me make good choices for kitchen and flooring and the site managers for responding quickly and giving us a great home demonstration before we moved in. There were a few snags to sort but nothing major and I felt and still feel very well looked after. Harron homes were also good for the incentives they offered us compared to other local house companies . I fully recommend choosing them.

Starting our journey at Laughton Gate
From stepping in the sales office Josh has been nothing but helpful he literally can't do enough for you! Keeps you informed every step of the way and goes above and beyond to help highly recommended.

We are being extremely well looked after by Michelle every step of the way. It has made our whole experience feel very special. We've had three visits so far, whilst our home is being built, one of which was spent with the site manager, going through every room in detail. We hope to be moving in, in May 2026. Very excited. Would not hesitate to recommend Harron Homes.

Myself and my Hudband have reserved a house with Harron Homes today and I have to say it has been a great experience so far and we are so excited to move into our family home with our boys!

Myself and my husband have been made to feel so at ease with no pressure buying! All thanks to Josh at Harron Homes Throapham!

Just reserved a new home at Low Riddings. Dealt initially with Julie & lastly with Sylvia, both couldn’t be more helpful. Also very thorough, we’ve had experiences with other new developers who provided much less detail. Looking forward to getting on site.

Purchased a plot at Cressacre Green. Tasha in sales was patient and understanding when answering our queries during the build stage.

Martyn and the site team have been great since we moved in at the end of December. As with most new builds we had some snags but they have been quickly sorted and all the tradesman have been helpful when coming back to sort. Martyn the site manager has kept in regular contact to make sure we’re happy with the issues that needed resolving and has been incredibly helpful!

We moved into our new Harron home, a Nidderdale in December last year, and couldn’t be happier. The house is fantastic and the location is beautiful.

The whole team involved in the process have been professional, friendly and always willing to help.

Charlotte, the sales executive, at Shipley lakeside, has always been approachable, informative and genuinely friendly from start to finish. Regularly sending us photos and updates on our WhatsApp group.

Sue, one of the mortgage advisers, was also very professional and helpful to us, supporting us through the application process.

Ison Harrison, the solicitors recommended by Harron, guided us through the whole process including the part exchange of our old house, provided assistance and communicated regularly.

The site and assistant site managers, Richard and Jamie ,are always approachable and have been actively addressing the snagging issues we have.

Our neighbours are all friendly and there’s a lovely sense of community.

We would highly recommend to others buying a Harron home.

Fake the customer service team away from this problem as they have been great to deal with. But have been let down by poor contractors.

This is filling on from a review in November 2025. Where the render was still in resolved. Today the contractor came after being by ourselfs as home owners and the actual site management ‘it’s best you don’t return’ Returned and a second argument started after footage was questioned showing the contractor calling us. The home owners of an executive built house a number of expletives.

To say we’re shocked is wrong as unfortunately. We are not.

We have asked for a new contacted to be found but a reluctance of this not being possible due to the works needing to be resolved by the original contractor is simply poor.

Hugely disappointing. Belay will soon be building on the site and this where I will be directing any friends to view as I would feel un easy now recommending Harron Homes knowing the behaviours some contractors use.

Great site at Cressacre Green Martin the site manager and his team has been fantastic in trying to sort out the snagging.Thing’s are moving quickly now which is good he is easy to talk to and always replies to messages.

We've had our Harron Home for 5 years and have had a number of issues, however have usually sorted any minor issues ourselves. I have a corbel literally hanging off the front of my house which is obviously too big of an issue for us to take the hit on. One of Harrons builders knocked on my door on 10th December telling me to report it, and that it was incredibly dangerous, and could kill someone if it falls. I have chased Harron constantly for the last almost 2 months and still nobody has come out to sort it. If it falls on someone I hope Harron are held responsible for this. They keep saying they're waiting for the contractor to attend. As far as I'm concerned this is Harron's issue and they should take responsibility until its rectified. Quick to take your money but after that I'm afraid you're on your own

Great company would highly recommend.
Martin the site manager does a great job at Cressacre Green.

We have had the pleasure of working with Charlotte, Jamie and Rich whilst buying our house. From the start, the no-pressure approach to showing us the houses available was perfect. Charlotte is knowledgeable about the houses and the work Harron do to create their beautiful homes. We knew right away we wanted to buy a home with Harron and Charlotte truly deserves the credit for this. No question was silly, weekly updates were looked forward to and the genuine love Charlotte has for this site is contagious.

We met Rich and Jamie later in the process but felt like we already knew them as this is a team that work incredibly well together. Again, no question was considered silly and we felt supported throughout the whole process from picking the plot, understanding the work that goes into the houses, having the preplaster walkaround, managing our expectations and finally having the demonstration leading up to the big day.

Since moving, we have had the full support from both Rich and Jamie for any minor snags we have found and these have been dealt with swiftly. Where snags are still outstanding, Jamie has ensured he follows up with an idea of when this will be dealt with which ensures we know these issues haven't been forgotten about.

We absolutely love living in our new home, it truly is a dream come true. Our children constantly tell us how much they love their new house which really shows we made the right choice for our family. The neighbours have been lovely, and the lads on site have been respectful of not parking over our driveway or checking they weren't causing an issue which is always appreciated.

I really hope Harron Homes see the amazing work Charlotte, Rich and Jamie all do and the extra mile they all take because they are a true credit to the business. A huge thank you from our family to you all for making our dream a reality. If you ever need a brew, you know where we are!

While I have not purchased a Harron Homes, I still saw fit to write this review of Nicola at the Howden project East Yorkshire. What a lovely person. Very thorough and professional throughout our meetings and following texts/emails. So wanted to understand the requirements I had for my new home so enable the right recommendations. Went the extra mile to ensure I viewed the intended property, event though this ment a visit to their nearest project 35mins from Howden: very punctual and not pushy. A wealth of knowledge. Ask her about heat pumps 👍😂.
Regards the Harron Homes properties viewed, I found them spacious and of good quality. Ideal family home and well equipped. The site at Howden didn’t give you the feeling of properties “crammed” together, you could breathe.
Again, fantastic sales consultant at Howden and you won’t be disappointed when visiting.

Buying a home from Harron Homes has been an utterly miserable experience and one I deeply regret. What we’ve faced since moving in goes far beyond “snagging” and into the territory of dangerous workmanship, poor construction, and blatant refusal to take responsibility.

Our property was handed over with hazardous landscaping, including rubble and bricks buried beneath the surface and dangerously uneven ground that directly caused injury to my little girls ankle!! We’ve suffered flooding at the side of our property due to completely inadequate drainage, alongside persistent heating and plumbing failures that should never exist in a supposedly new, professionally built home.

The aftercare process has been just as appalling as the build quality. Harron Homes routinely ignore emails, give contradictory information, and force homeowners to relentlessly chase responses. Nothing is resolved without repeated escalation, wasted time, and time off work.

Most recently, we experienced a leak at the property. We paid for an independent, qualified plumber to investigate, who confirmed in writing that the issue was not caused by cold weather. Despite this professional evidence, Harron Homes are now refusing to honour their own 2-year warranty, lazily blaming “cold weather” and dismissing expert findings purely to avoid fixing defective work. This behaviour is depressingly familiar: deny responsibility, delay action, deflect blame, and hope the homeowner gives up.

Even when faults are eventually acknowledged, action only comes after months of stress and persistence. Their response to our formal complaint was insultingly inadequate — vague apologies, excuses, zero accountability, no compensation, and no reassurance that standards will improve.

For a company that boasts about director-level checks and NHBC sign-off, the quality and aftercare have been shockingly poor. We bought in good faith, expecting a safe, well-built home. Instead, we’ve been left dealing with serious defects that should never have existed in the first place.

I would strongly warn anyone considering Harron Homes to think very carefully before proceeding. This is likely the biggest purchase of your life — and based on our experience, Harron Homes cannot be trusted to deliver a safe, competent build or to stand behind their work when it fails.

Our journey with Shipley Lakeside began over a year ago and, unfortunately, went downhill steadily from there.

From the outset, we were told our own home had to be sold in order to reserve a plot. We identified a plot we thought we loved, put our family home on the market, and prepared to move into rented accommodation to make it happen.

Although we were using our own trusted mortgage advisor, we were strongly pushed to speak with Harron’s recommended mortgage advisor, Jason. We did so briefly, during which our affordability for the plot was signed off despite us not even knowing the purchase price. Following that, there was continued pressure to deal exclusively through him. This was the first red flag.

As the process continued, “extras” began appearing from every direction. Assumptions you would reasonably make about a modern new build, such as a fridge freezer or dishwasher being included with a fitted kitchen, proved incorrect. Instead, these came at additional costs of £1,800 and £900 respectively. While we expected some upgrades to be optional, the sheer number and cost of these additions quickly mounted. Combined with the fact that the actual house price was being kept frustratingly vague and we were not allowed to early-reserve to secure the property, even after selling our home, the whole process felt like a numbers game where we had no control.

By late summer, six months in, our house was sold and completion looming and we still had no clarity on next steps. Out of frustration, I asked on social media about other people’s experiences. Many responses, including from current Lakeside residents, advised avoiding the development entirely. At our next visit to the sales office, I was reprimanded by the sales advisor for this and left feeling humiliated.

That moment stripped away any remaining rose-tinted view. We began looking elsewhere and soon found another builder nearby who, from the very first meeting, treated us with respect, honesty, and full transparency.

Walking away from a lakeside plot was difficult, but it raised an important question: if we were treated so poorly before buying, what would the experience have been like once we had signed something and put money down?

In hindsight, I should probably thank Harron. Had we not been treated so appallingly, we wouldn’t have found the beautiful home that we’re happily settled in now. All’s well that ends well… because we didn’t buy a Harron home!

We are very pleased with our new home built by Harron Homes on the De Maulay Estate, New Rossington, Doncaster.
From Day 1 of the process of buying our home, our Sales Advisor Alison provided excellent customer care, giving good advice at every stage of the process. Alison was always friendly and readily available to listen to our concerns.
During the process we met Paul, the Site Manager, who proved a source of valuable information regarding our new home. Paul and his team have always been approachable and carry out their work with professionalism and friendliness.
We have also had occasion to contact the customer care management team who have shown a willingness to help with the same customer care attitude.
Although we still have some issues Harron Homes are dealing with on our behalf, we are confident of good outcomes and for that reason we give them a 5 star review for customer care.
David & Carole

This is not a company review, it's a review of the sales executive in the site office at the Castle Gardens development.
After a poor start to our journey Natalie Wild became our contact at the site office. She very quickly came up to speed with our situation, showing empathy and understanding. Throughout the many problems we encountered with this company, she at all times was truthful and honest and tried her best to explain why things were not happening as promised, always professional and her personality shone through. Natalie is a credit to Harron Homes and with her assistance and guidance, together we reached the end of a painful journey ( May to December 2025)