I am so unpressed with all the help and understanding I have received through this process. I am visually and hearing impaired and find doing any paperwork a change the team have gone the extra mile... Voir plus
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Read the small print carefully. I paid for rider insurance and believed family gold covered my child. When she fell of her pony and sustained a significant injury of her spine which has led to the per... Voir plus
L'entreprise a répondu
Smooth, easy and efficient! Great communication throughout from Harry Hall, especially Donna who handled my claim. It took a while to receive my notes and xray / scan images from the hospital and they... Voir plus
I'd heard good things about Harry Hall but never taken the plunge myself until this year. I purchased a navy blouson yard jacket and had it personalised with a horse's head and our daughter's name.... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Our equestrian clothing and horse riding products have been selected to appeal to all riders from beginner to experienced, creating a one stop shop for all your equestrian needs. Shop the latest and greatest brands including Harry Hall, Caldene, Tottie...
Coordonnées de contact
Royaume-Uni
- harryhall.com
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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Harry Hall have been amazing .
Harry Hall have been amazing with my fracture claim , thanks to all the staff that have helped me to process my claim , I’ve been delighted with the service . It’s helped to feel supported by staff .
Kind Regards,
Suzanne .
quick delivery and great price for turnout rugs
quick delivery and great price for rugs. In addition selling 7:6 rugs is a real bonus.
Good offers of insurance cover
Good offers of insurance cover. Easy and friendly online service.
Very recommended.
Fractures Claim
From the start all my communications ref my claim have been dealt with efficiently and by very informative, friendly, understanding personnel. When I called to ask how my settlement was reached a kind gentleman promptly advised the right dept would call back, which they did and Donna explained in detail how my settlement was reached in a friendly, knowledgeable way.
Free public liability insurance with…
Free public liability insurance with membership plus great online shop!
The communication was brilliant
The communication was brilliant . Donna assisted me with every step of the way.
Easy to navigate and great value
Easy to navigate and great value. Super discounts too!
Easy to understand website which made…
Easy to understand website which made joining the club stress free. Love that I get free postage and packing on all my purchases from the Harry Hall website because as a horse owner I am always buying something for her and the selection available is fantastic and reasonably priced.
Staff are friendly BUT
The staff although lovely to speak to, their insurance firm Equus are HORRENDOUS. The process has been a nightmare and I will be cancelling all policies held with them - which is a fair few! Never known such a F about in my life!!

Réponse de Harry Hall
Really quick at replying to emails
Really quick at replying to emails, queries etc, easy claim form to complete for fracture claim, prompt payment received as well
Great customer support
Easy access to on line queries & support, and good quality products
I think having insurance through you…
I think having insurance through you guys lets me have a peace of mind for me and my horses
All round equestrian company
As an all round equestrian company, they have met my needs in every way. I liked to be able to select the lever of cover I needed for my horse and to be able to add in options for extras as they arise. I often end up back on the site for shopping too.
Very helpful
The team was very helpful informative and the claim was handled relatively promptly
Five stars
Regular updates from the company and a variety of different offers to help buy the horse essentials
Brilliant discounts on great brands
Brilliant discounts on great brands! The masta brushing boots are superb, light and breathable and really smart
I recently broke a bone after a fall…
I recently broke a bone after a fall from my horse and luckily had taken out bone fracture cover with Harry Hall! After some communication back and forth they gave me a significant sum of money no quibble and I’m very impressed! Just waiting for the money :)
Returning one club customer
Being a returning one club customer, I ran i to issues trying to buy insurance online as the system thought I had more horses than I have. One quick call to the sales team later and all was in order without any fuss.
Renewed my rider insurance with them…
Renewed my rider insurance with them after being away for a bit but they had all my details on file and it was very quick and easy to get it sorted.
Very friendly staff, very efficient, would absolutely recommend.😊
I first rang to join One club for…
I first rang to join One club for insurance reasons, the lady I spoke too went above and beyond helping me explaining everything to me what was available and other options that come with the One club. I was also informed that they do insurance for holidays as well which is AMAZING!
The discount you get with One club as well is ideal too, we brought a couple of rugs for our little boys new pony it’s been a good saving!
Definitely highly recommend joining the One club!
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