I am so unpressed with all the help and understanding I have received through this process. I am visually and hearing impaired and find doing any paperwork a change the team have gone the extra mile... Voir plus
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Read the small print carefully. I paid for rider insurance and believed family gold covered my child. When she fell of her pony and sustained a significant injury of her spine which has led to the per... Voir plus
L'entreprise a répondu
Smooth, easy and efficient! Great communication throughout from Harry Hall, especially Donna who handled my claim. It took a while to receive my notes and xray / scan images from the hospital and they... Voir plus
I'd heard good things about Harry Hall but never taken the plunge myself until this year. I purchased a navy blouson yard jacket and had it personalised with a horse's head and our daughter's name.... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Our equestrian clothing and horse riding products have been selected to appeal to all riders from beginner to experienced, creating a one stop shop for all your equestrian needs. Shop the latest and greatest brands including Harry Hall, Caldene, Tottie...
Coordonnées de contact
Royaume-Uni
- harryhall.com
3,9
Bien
187 avis
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Rang to enquire about insuring my…
Rang to enquire about insuring my horse, spoke to a very helpful lady.
Result both horses insured and i am sticking with the Harry Hall club, so many bargains
4 novembre 2023
Avis spontané
Réponse de Harry Hall
Thank you for your lovely feedback Vanessa, kind regards Team HH
The whole process was easy
I joined the Gold Club primarily for rhe insurance and the extras were a lovely bonus!
The whole process of joining was simple enough and the portal is useful however the only thing I would say is that I'm yet to see any insurance documentation and that would be useful and so useful claim numbers should they be needed.
4 novembre 2023
Avis spontané
Réponse de Harry Hall
Thank you for your lovely feedback Kirsty, kind regards Team HH
Réponse de Harry Hall
Glad you enjoyed your rug Gemma, kind regards Team HH
Awesome 🙌
Excellent quality, faultless service, top draw all round. Very satisfied and I would highly recommend on every level 👌
30 novembre 2023
Avis spontané
Réponse de Harry Hall
Thank you for your lovely feedback kind regards Team HH
Could do better
I find the customer service team very abrupt, and they take a good few days to reply to messages.
14 novembre 2023
Avis spontané
Réponse de Harry Hall
We are sorry you were unhappy with our service, we aim to delight every customer with our immediate responses available in webchat and telephone but our emails do advise a 3 working day response. Apologies Team HH
Great value and quality products
Always super quick delivery and products are always great quality. returns are super easy too.
10 novembre 2023
Avis spontané
Réponse de Harry Hall
Thank you for your lovely comments Kind regards Team HH
Love Harry Hall
Thankfully never had to make a claim but whenever I've had to contact Harry Hall I've always spoken to friendly and helpful staff,ordering items is easy,product are good quality and good value for money
12 octobre 2023
Avis spontané
Great Service Recovery…
I recently purchased two Masta Waterproof Horse Quarter Sheet Yellow. Unfortunately they did not arrive due to them getting damaged en route.
The team at Harry Hall turned this bad experience around and I have now received my Quarter sheets, just in time for my two to get clipped. Thank you
3 novembre 2023
Avis spontané
Very good experience
25 septembre 2023
Avis spontané
Great discounts with the membership
Great discounts with the membership
Quick delivery
16 août 2023
Avis spontané
Very helpful staff on the phone
Very helpful staff on the phone, reasonable rider insurance and great perks with online shopping.
28 juillet 2023
Avis spontané
Always super helpful and quick to…
Always super helpful and quick to answer telephone queries. Really a pleasure to deal with and peace of mind for me.
17 juillet 2023
Avis spontané
Straight forward and efficient.
Very easy to deal with and my query was dealt with efficiently via live chat.
27 juin 2023
Avis spontané
I'd heard good things about Harry Hall…
I'd heard good things about Harry Hall but never taken the plunge myself until this year. I purchased a navy blouson yard jacket and had it personalised with a horse's head and our daughter's name. The item was excellent quality at a very competitive price, and the needle embroidered name was excellent. I was really impressed and I'm sure she will be too when she receives it for her birthday. Harry Hall, you did good 👍, so I'll be making you a regular browse as I'm sure there are lots more excellent items to be found
9 juin 2023
Avis spontané
Great price and next day free delivery
Great price and next day free delivery. What’s not to like
10 juin 2023
Avis spontané
very affordable very easy to get…
very affordable very easy to get insurance not complicated
4 juin 2023
Avis spontané
Such an easy process
Such an easy process. The Website is easy to use and all of the important info was exactly where I needed it to be.
15 mai 2023
Avis spontané
Staff member very patient ,explained…
Staff member very patient ,explained everything really well without racing through the small print. Found the exact cover I need. Thank you
17 mai 2023
Avis spontané
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