Harvey Norman United Kingdom - Harvey Norman Boucher Road Avis 

Our first purchase from Harvey Norman Boucher and the whole process has been very good. From the helpfulness of the sales staff by encouraging us to sample the product, to explanation of the different price points & brand qualities. The prices were competitive pitched against similar quality from suppliers within 15 mile radius. The sale price was confirmed despite our choice being out of stock. We were offered easy payments with an explanation of how this works. Once ordered we were given a realistic lead time and the items came earlier than anticipated. We were given several options for delivery to suit our availability. On the morning (06:30am) of delivery we received a text confirming the delivery for that day & given a link for live delivery times - which was brilliant meaning we could leave home to do messages without the worry of missing the delivery team. The delivery guys were easily the most pleasant, efficient and neatest I’ve experienced for a while. They first assessed the location in our home, then taking cognisance of our various furniture & pictures and such like carefully manoeuvred the items to ensure no damage. They opened the polythene again taking care they didn’t damage the contents, then gathered all packing & took it away. The whole process from entering Harvey Norman’s very well presented Boucher store to delivery of the items has been a great experience.

Glenn’s friendly attitude from the start excellent. He introduced himself and shook hands making me feel very relaxed and confident.
He explained everything about the leather and seemed happy to share his knowledge.

The two lads arrived right on time. They were very friendly and professional. They had the corner suite in situ within 10 minutes. As good as you’ll get from any store. Excellent all round from Harvey Norman, suite arrived early and was kept informed of day of delivery, then a 2 hour window and then when they were almost here. Extremely efficient all round.

On time,respected my property,
Efficiently assembled my bed frame and very polite.
Job well done 👏

The delivery personnel were professional, quick and extremely helpful. Really friendly guys.

From sale with Tricia in the Boucher Road store to delivery everything has been so easy and enjoyable

Really impressed that I had a text morning of deliver with approx delivery time & Tracker system link was great to confirm time.
Delivery received at time given
Suite was packaged really well
2 delivery men were so pleasant & helpful & worked so promptly in putting suite & chairs together & testing electrics
Very very impressed & satisfied with the professional service today

Professionalism & Service in the store was excellent also at first when we bought & ordered & on return to confirm delivery date
Would def recommend
Thank you

Prompt and efficient,pleased with quality of wardrobes. Fitted quickly, they look amazing. From ordering to completion very good.

Arrived on time , excellent.

From the salesman Mark through to delivery & assembly, the whole purchase process was polite, efficient, sympathetic & professional. Everything promised ..... dates, times etc were met. Assembly was quick but precise. The whole process, from purchase tgrough to delivery took less than a week. Would definitely recommend

The guys arrived on time and completed the job very efficiently.

Delivery messages totally accurate and delivery within minutes of estimate. Drivers could not have been more pleasant or careful. Very impressed!

Very friendly delivery staff. Extremely efficient.
Quick, careful delivery.

Mark in the Boucher Road store was very friendly and helpful. Tracker for delivery was great, no sitting around waiting all day! Guys were super friendly and efficient and had my suite put together in no time at all.

Helpful and friendly.
Great service

Tracking was great as meant I knew exactly when delivery would be arriving
Delivery guys were friendly and professional

Store staff were very helpful, knowledgeable and courteous at all times. Nothing was too much trouble.
Delivery was on time, almost to the minute of estimated time. Delivery staff were also courteous.
Very pleased withthe whole experience from start to finish.

The two guys delivering the sofa were fantastic. Very courteous and pointed out a dent in one armrest that should come out in a few days and if not contact Harvey Norman and it would be replaced. The fully assembled sofa tested it and were so quick. Great to see service like that.

Brilliant service
Helpful and careful and took time in checking everything and explained everything

Absolutely fabulous experience, from start to finish..
Joanne for helping with buying my bed and Mark for the settee. Unbelievable service..arranged delivery as smooth and easy as anything I've known. Such high quality furniture and beautiful design.
Would highly recommend this company and the Boucher Rd Store in Belfast. Many thanks
Anne

2 very friendly professional guys delivered sofa, straight in and out, very good