Abu was incredible in the Kinsale Road store. I ordered something click and collect but hadn’t received any notification that it was ready. He looked into it straight away, called me back, and made su... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementKinsale Road, Ballycureen, Cork, T12 CX96 Cork, Cork, IE
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Lisez les avis des autres
Yesterday we went to Harvey Norman’s to print out some photos. Not being too familiar with the technology we were fortunate enough to meet with Jelena who more than went out of her way to assist us. S... Voir plus
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Jonathan was most helpful in the Kinsale road store, couldn't have asked for better service. Alex and Ian did a super job with the installation of my new Miele induction hob, in and out in no time,... Voir plus
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Today we had a pleasant experience with Abu in the Kinsale road store. Abu was very knowledgeable with the equipment and was very patient with us and we couldn’t have asked for better help.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Magasin de meubles de chambre à coucher
- Magasin de téléphonie mobile
- Ordinateur et accessoires
- Magasin d'ameublement et de décoration
- Magasin de lave-linges et sèche-linges
À propos de Harvey Norman Ireland - Cork
Écrit par l'entreprise
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Écrit par l'entreprise
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Coordonnées de contact
Kinsale Road, Ballycureen, Cork, T12 CX96, Cork, Cork, Irlande
- 021 4250900
4,2
Bien
612 avis
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Excellent service
Delivery date notified to me straight away, following online purchase.
They arrived, installed and removed the packaging and old appliances within 30 mins. It was 9.30am and my day wasn't wasted hanging around.
27 décembre 2025
Réponse de Harvey Norman Ireland - Cork
Hi Steven,
We're happy to hear that you were promptly notified of your delivery date! We're glad the installation and removal process was efficient, allowing you to continue your day without disruption. Thank you for your positive feedback.
Many thanks,
Katie.
Collecting items is a poor experience
The signage inside to get to the pick up point was poor. When I arrived there a second employee sitting at a cash register made no effort to let me know he could help me, that I didn't have to wait at the point marked collection point for the person in front to finish. That person was just paying not collecting something. Then instead of taking the number and going to get the piece he wanted to know what it was and how big it was etc. There seemed a lack of order about it all.
16 décembre 2025
Réponse de Harvey Norman Ireland - Cork
Hi Kate,
Thank you for your feedback. We're sorry to hear about the poor signage and the unclear pickup process. Please email our customer support team the details as they will be able to look into this further. customer@support.harveynorman.ie
Kind Regards,
Kevin
Réponse de Harvey Norman Ireland - Cork
HI Eric,
We appreciate you sharing your experience. We are so glad to hear that you found our service and staff helpful and friendly. Thank you!
Kind Regards,
Kevin
Excellent service as always
Excellent service as always.
I don’t get any of my electrical goods anywhere else
2 janvier 2026
Avis spontané
Réponse de Harvey Norman Ireland - Cork
Hi there,
We're happy to hear that you consistently receive excellent service! It's great to know that we're your preferred choice for electrical goods.
Kind Regards,
James
Staff were very helpful
Staff were very helpful, got what I needed super quick, 10/10
31 décembre 2025
Réponse de Harvey Norman Ireland - Cork
Hi Sam,
We appreciate you taking the time to leave us this fantastic feedback. We are so glad to hear that our staff were helpful and efficient for you.
Kind Regards,
James
Réponse de Harvey Norman Ireland - Cork
Hi Elaine,
We appreciate you taking the time to leave us feedback; we are delighted to hear you were pleased with the delivery speed.
Kind Regards,
Kevin
Very happy with my purchases
Very happy with my purchases, staff were really helpful.
27 décembre 2025
Réponse de Harvey Norman Ireland - Cork
Hi Lynda,
We're very happy to hear you're pleased with your purchases. It's great to know our staff were helpful during your visit. Thanks for your feedback.
Kind Regards,
Kevin
Fantastic experience from Olaf today at…
Fantastic experience from Olaf today at the counter. Sage advice and helped us buy a better product than we were intending to buy. Top man, we were all impressed. Thanks.
31 décembre 2025
Avis spontané
Réponse de Harvey Norman Ireland - Cork
Hi Neil,
We're glad you enjoyed your experience. It's great to hear that our team member provided such helpful advice and assistance. Thank you for your positive feedback; we appreciate it.
Kind Regards,
Kevin
Réponse de Harvey Norman Ireland - Cork
Hi there,
We're happy to hear that you found our click and collect service excellent. Thank you for your positive feedback; it means a lot to us.
Many thanks,
Katie.
I ordered online and it was ready for…
I ordered online and it was ready for pickup that day. It was Christmas shopping made very easy. Great service
18 décembre 2025
Réponse de Harvey Norman Ireland - Cork
Hi Cathal,
We're happy to hear that our online ordering system made your Christmas shopping easier! We appreciate your positive feedback and are glad you enjoyed our service.
Kind Regards,
Kevin
Ordered and paid for a TV
Ordered and paid for a TV. Was told it would be delivered a week later on the 27th of December. No contact was made to inform me that the delivery would not be coming as a mistake was made. I had rang and spoke with several employees to be told different information regarding my delivery and now it won't be here until Thursday 1st of Jan.
19 décembre 2025
Réponse de Harvey Norman Ireland - Cork
Hi Niki,
We regret to hear about the trouble with your TV delivery. We apologize for the miscommunication and any inconvenience caused by the delay. We'll review what happened to prevent similar issues in the future. Thank you for your feedback.
Kind Regards,
Kevin
Worst experience with Click & Collect
Click and collect department is badly organised at Kinsale roundabout,Cork shop. When I arrived at the Click &Collect dept, I was sent to TV section and had to wait about 10-15 min for a shop assistance for that section. Then I had to wait for another shop assistant to bring the item (headphones). The box was damaged but I already spent about 30min so I did not have time return it. With my click and collect experience in other shops, this was my worst experience.
22 décembre 2025
Réponse de Harvey Norman Ireland - Cork
Hi Maya,
We appreciate you taking the time to share your click and collect experience. We're sorry to hear that the process at the Kinsale Roundabout store was disorganized, and that you had to wait longer than expected. We'll review our procedures to improve efficiency.
Kind Regards,
Kevin
Phoned up in a wee bit of a panic.was…
Phoned up in a wee bit of a panic.was looked after and sorted propmtly.
23 décembre 2025
Réponse de Harvey Norman Ireland - Cork
Hi john,
We're happy to hear that we were able to assist you promptly and take care of everything during your moment of worry. Thank you for your review!
Kind Regards,
Kevin
Customer service very good/
Customer service very good/
Friendly and efficient and helpful delivery staff
23 décembre 2025
Réponse de Harvey Norman Ireland - Cork
Hi Therese,
We appreciate you sharing your feedback. We're so happy to hear that you received friendly, efficient, and helpful service from our delivery staff!
Kind Regards,
Kevin
Great prompt service
Fast efficient service from order to collection
All done within an hour
20 décembre 2025
Réponse de Harvey Norman Ireland - Cork
Hi Samantha,
We appreciate you taking the time to share your feedback. We are so happy to hear you received such prompt and efficient service.
Kind Regards,
Kevin
Réponse de Harvey Norman Ireland - Cork
Hi Pattie,
We appreciate you taking the time to share your experience. We are so glad you found it easy to order and that you love the product!
Kind Regards,
Kevin
Réponse de Harvey Norman Ireland - Cork
Hi there,
Thank you for taking the time to leave this review. We are delighted to hear of your experience with our delivery service.
Kind Regards,
Kevin
I kept being told to go to a different…
I kept being told to go to a different desk/area for the click & collect. Ideally there should just be one area
23 décembre 2025
Réponse de Harvey Norman Ireland - Cork
Hi Aisling,
We appreciate you sharing your experience. We're sorry to hear about the multiple collection points. We will review this to improve our process.
Kind Regards,
Kevin
I am still waiting on my receipt to be…
I am still waiting on my receipt to be emailed to me
22 décembre 2025
Réponse de Harvey Norman Ireland - Cork
Hi Lloyd,
Thank you so much for taking the time to leave this review. Sincere apologies for the delay - we have just sent a copy of your invoice to your e-mail, please check your junk and spam folders in case it goes into one of those. If we can assist with anything further, please let us know.
Many thanks,
Katie.
Good price. Unfair staff.
I found the deal online asked could I just get the same price and purchase straight away.
The price online has a special discount code to apply to it.
The staff told me no.
I asked why.
They walked away and gave no explanation.
Instead I had to order online and wait for 2 hours until it was ready.
Very good price but a little stupid that I couldn't just purchase inshore.
I still would shop again but maybe not in that store
22 décembre 2025
Réponse de Harvey Norman Ireland - Cork
Hi Jim,
We appreciate you bringing this to our attention. We regret that you were unable to redeem the online price in-store and that our team did not explain why. We'll review this situation to improve our service. We value your feedback and hope to provide a better experience next time.
Many thanks,
Katie.
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