Abu was incredible in the Kinsale Road store. I ordered something click and collect but hadn’t received any notification that it was ready. He looked into it straight away, called me back, and made su... Voir plus
L'entreprise a répondu
Kinsale Road, Ballycureen, Cork, T12 CX96 Cork, Cork, IE
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Abu was incredible in the Kinsale Road store. I ordered something click and collect but hadn’t received any notification that it was ready. He looked into it straight away, called me back, and made su... Voir plus
L'entreprise a répondu
Jonathan was most helpful in the Kinsale road store, couldn't have asked for better service. Alex and Ian did a super job with the installation of my new Miele induction hob, in and out in no time,... Voir plus
L'entreprise a répondu
Today we had a pleasant experience with Abu in the Kinsale road store. Abu was very knowledgeable with the equipment and was very patient with us and we couldn’t have asked for better help.
L'entreprise a répondu
Paul and Jamie just installed new dishwasher. Very friendly and job done quickly and with no issues... Highly recommend
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Écrit par l'entreprise

Écrit par l'entreprise

Kinsale Road, Ballycureen, Cork, T12 CX96, Cork, Cork, Irlande
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Installation team very efficient and good to deal with. Top quality job

Réponse de Harvey Norman Ireland - Cork
Excellent service and punctuality.
Men were most efficient and courteous.Thank you.

Réponse de Harvey Norman Ireland - Cork
I was told delivery would be on Thursday. Thursday morning 8.15 am, I got a call to say they would be with me between 12-2 pm.
Bang on noon they arrived, set everything thing up, removed all packaging and were gone. Exceptional job and friendly too.

Réponse de Harvey Norman Ireland - Cork

Réponse de Harvey Norman Ireland - Cork
Maybe as the whole, this establishment is alright. However, I was not happy with the way they handled one of my orders.
TV was purchased online and it was agreed that will be collected from the warehouse, which is kind of standard process.
However, once I arrived at the warehouse - I was informed that TV was sent to the store. So, I had to turn around and drive to the store to get my item.
I hope representatives from this company will do something about it.. Anyways, it's silly to think that they will or anyone will care. They still be selling their stuff regardless..
So, future customers - brace yourself! This can happen to anyone:) Good day/night to you all!

Réponse de Harvey Norman Ireland - Cork
Fomos muito bem atendidos, principalmente pelo atendente do setor de TVs.

Réponse de Harvey Norman Ireland - Cork
I dealt with a lovely girl in the bedding department genivive who helped me pick a mattress and went through all the details. Wen I ordered it later online I didn't get a confirmation email and Marcius another staff member was so kind and he rang me to confirm my order . Super efficient and helpful. Harvey Norman is my go to store as the staff in all departments are all so knowledgeable and helpful

Réponse de Harvey Norman Ireland - Cork
Everything we get from Harvey Norman is top quality and reasonably priced, staff are helpful and pleasant and the website really navigated

Réponse de Harvey Norman Ireland - Cork
Bought a phone online from Harvey Norman, but only the phone arrived and should have come with a wireless charger but the charger never came. We rang the store and they said they would look into it but they never rang back so I will be ringing again. So 1 star is what im giving and for terrible customer service and I won't be dealing with them again.

Réponse de Harvey Norman Ireland - Cork
They had what I wanted and it was in the post straight away. It arrived in two days in a massive box, when it would have fitted into an A5 padded envelope.

Réponse de Harvey Norman Ireland - Cork
Great product choice, e-mail confirmation sent immediately after purchase, click and Collect email to let me know product was ready for pick up within 24 hours. Customer service team in store professional and efficient.

Réponse de Harvey Norman Ireland - Cork
Communications were great and timely. New washing machine was delivered and installed with zero fuss! Thanks

Réponse de Harvey Norman Ireland - Cork

Réponse de Harvey Norman Ireland - Cork
Bought product to collect in store, security seal was broken on package and looked to be aftermarket film wrapped around it. Looks like package was either damaged or was a returned device, disappointing after paying so much money

Réponse de Harvey Norman Ireland - Cork
Delivery and installation was extremely professional, very nice and helpful guys.

Réponse de Harvey Norman Ireland - Cork
Order for click and collect went to desk was told I had to go to tv section and ask someone there to get it went there and found someone and he took order number and then was waiting over 15 min as he kept helping other people who came up to him after me . What is the point of having a click and collect desk if u cant use it

Réponse de Harvey Norman Ireland - Cork
Assistant was very helpful and served very quickly.

Réponse de Harvey Norman Ireland - Cork
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