Harvey Norman Ireland - Fonthill Avis 

I went in to the Fonthill Harvey Norman store very unsure of what sort of bed or mattress I needed. Thankfully I met Neha and she went through all my options gently and slow enough so that I could take in all the information. She was most kind and took my feedback to her recommendations onboard and really pinpointed what exactly I needed. I’ve just left the store on my second visit, thankfully met Neha again, and have happily purchased my fantastic new bed!
I just love when you meet the right sales people, especially when spending a considerable amount of money. Excellent experience!

Very comfortable stools
Good price too

Click and collect
Very simple, fast and friendly service

Phoned to give time of delivery. Delivery between 12pm and 2pm. Arrived at time given.delivery man very pleasant ,Chatty and Helpful.

Driver arrived before I expected him to call. I was in work and he said he’d do a couple of other deliveries and come back in an hour. Very nice of him to oblige.

Went to collect scooter , my brother had asked could he get some help lifting it into the car as he is only over a small operation on his knee. The man's ans was thats why Im here . Click n collect dont mean your going to get the help out to your car . No need for him to be rude. The man was 50 n had no hair

The girl that dealt with my initial inquiry was terrific. The Miele washing machine was exactly what I wanted. The delivery time was very good

Excellent customer service. Fast delivery and friendly delivery staff.

My order was not initially fully fulfilled yesterday. One item a mattress was left out. When I rang the store I was told the item was damaged and could not be delivered. However another was in stock and would be delivered the next day. I was told the truck was already enroute and could not return to collect the new item.
When told that the mattress was needed for sleep last night as old furniture had been disposed of on the basis of a confirmed delivery the offer of a display model from the shop was made as an interim measure until. This was pointed out as unacceptable and when further pointed out that the truck available to deliver this display mattress would be better collecting the new one this was repeatedly denied as an option. The store in Fonthill is approx 15km from the warehouse in Finglas so not an unreasonable expectation.
The matter was not solved until I phoned head office. The mattress was eventually delivered late in the evening. Terrible service from Fonthill Harvey Norman
Items were ordered 10 days ago so plenty of time to get the order right.

The service from the delivery staff was very good and professional, and all the items I bought were very easy to mount.no damages noted, everything was intact.

Fab service , bought a bed on Friday. Delivered and assembled obviously on Monday. Delivery guy was really friendly. Delighted will defo buy from them again

Very quick and polite. Great set of lads

Good product, wonderful price, quick processing and delivery..
Could have given you six stars

Gareth in fonthill was exceptional and handled everything for us so that made the whole experience hassle free and reassuring.
The delivery guys knew what they were doing and had settee installed in no time, no drama and they were very pleasant to deal with.
Would definitely order from Harvey Norman again.

I am reviewing the delivery service specifically, not the staff at the shop.
I had two deliveries: bedding and electricals, and I scheduled both on the same day.
For the bedding delivery, I was told it would be between 9 and 11 am. As we live far away and this is a new house, I arranged with the site foreman to leave the door open in case we did not make it on time.
At 10 am, I received a call saying the driver had arrived. I asked him to leave the items inside as we would be there shortly. He first asked me to send a message confirming that this was at my own risk, which I agreed to and started typing.
Less than a minute later, he called back saying that his manager did not allow leaving the items.
I asked if he could kindly wait, as the delivery window was still valid until 11 am. He refused and left.
I then called Harvey Norman and was told that the delivery would be rescheduled, but that I had to pay the €50 fee again. I had no other choice.
This is a huge waste of money and resources. Instead of waiting within the delivery window, the driver left. The items were not delivered, I paid extra fees, more fuel was used, and more staff time was wasted. This is ridiculous.
For the second delivery, I bought 8 appliances. The delivery was fine. However, I had paid for the installation of one appliance, an integrated dishwasher. The delivery team said they do not install integrated items, and I had to contact Harvey Norman again to arrange this.
Again, this is ridiculous. The management of resources and coordination is extremely poor.

Everything was great, they delivered it on time and on schedule, I recommend it to everyone

The process of buying was easy but the click an collect feature wasn't a good experience I clicked on the email to say I was on the way which took me 20 mintues to get to the store and then sent the message that i was out side got a txt to say it would be 10 minutes i sat there for 20mins and no one arrived with my purchase I then had to go into the shop an enquire where my items where,the girl at the cash desk called someone who brought out my items, not much point in having a click and collect service delivered to your car if its been ignored an still have to go into the store probably the option of been dropped to your car is no longer available

Super easy and efficient ordering experience and delivery was prompt and professional.

Quick service and good price for the product

I had a great experience with Harvey Norman’s delivery service. The delivery team arrived on time, were very polite and professional, and handled everything with great care. They explained things clearly, worked efficiently, and made sure everything was placed properly before leaving.

Overall, a smooth and stress-free experience. Very happy with the service and would definitely recommend Harvey Norman for their reliable delivery and customer care.