Harvey Norman Ireland - Galway Avis 

TV I ordered was not in stock, but they phoned me to offer alternatives.I chose one which was actually more expensive, but I was offered it at the same price. The communication for delivery was excellent, and the driver called me twice to give me an idea of when they would arrive. The men were very pleasant and brought the tv right into the sitting room for me, as I have back trouble. Couldn't have asked for more. Excellent service throughout. I'm very impressed.

I ordered a 3 piece suite and a rug. The armchair was dirty when the delivery guys open the box so I refused it now I’ve to wait at least 4 weeks for a new one. The rug I ordered wasn’t on the delivery truck they told me it comes in a separate delivery. When I rang Harvey Norman I was told no it doesn’t it should have been with that delivery now I’ve to wait a few days to get that delivered. Awful awful service

we were looking for a bed frame and the staff member maria was absolutely amazing she helped us choose our bed frame to perfection and helped us make it possible

The expert knowledge of Muriel in the bedding department. The service we received was excellent and she was very pleasant to deal with.

Delivery guys were really nice to deal with, quick delivery. It looked like I got the wrong colour for my suite of furniture. Rang the shop who confirmed it looked a different colour in the shop due to the lights. To return i will loose 30% of what I paid plus the delivery fee. Not a good way to run a business.

Excellent delivery service. The driver called to provide an estimated delivery time and then called again around 5 minutes before arrival, which was very helpful. They placed the order in the requested location. The driver was also friendly and chatty, making the whole experience pleasant. Great communication and customer service throughout. Highly recommended!

I ordered a TV online and was impressed by how smooth the entire process was. After placing the order, I arrived at the store and within just a few minutes, an associate brought the TV directly out to my car in the parking lot and loaded it for me. The pickup was fast, convenient, and hassle-free. Great service and an excellent overall experience.

From the moment we met Jason in the Galway store, we had a great experience. He was very knowledgeable and not at all "pushy". The TV he recommended is super and suits us perfectly. Thanks Jason for a great service. John & Lorraine

The staff are exceptional in Harvey Norman, Galway. I have bought something in every department and have always received 5star service. A special 7 star service to those who work in the computer and mobile phone department. A 10 out of 10 to the staff in lovetech, they are amazing and have to deal with the unforgiving public!

No issues, fast & efficient.

Very helpful

On time and very helpful.

My bed was fantastic. Arrived on agreed time. But, I'm afraid to say the younger of the 2 men was very confontational. He was not happy that the bed was in the bedroom. I explained that I was home alone. Kevin the manager said there shouldn't be a problem.He asked whick Kevin it was.I said I don't know, It was a phone call. He said Its on the web site about the bed. I said I haven't read it. He made a phone call, n said that headboard has to come off. I said no that's my head board , it stays there on the wall.He said that the base has to be dismantled, I said it's a clip that has to b realised. The other gentleman never engaged. I signed paper work for any damages. N said we will be careful not to damage anything. So, off they went . Took any rubbish with them. On inspecting the bed I was surprised the lead n plug were left on the side wall, with no socket. So , I had to call a nieghbour to move the bed n slide the lead to the other side of the bed where the socket is. An oversite, that should have been spotted. Ive worked in retail for 47yrs. We were trained to understand people's hidden disabilities. Just because you dont seeing does not mean you dont have a disabilityq. My new bed was 2. 500 e. I saved long n hard for this purchase, to help me be more independent for the future. I Would be very reluctant to buy from Harvey Norman again. It's very disappointing,after all the great work from the sa l es l any. To Kevin trying to resolve a problem. Not all disabilities are visible. Thankyou

The team was great in letting us pay off the mattress over a few weeks. We got some excellent discounts too on a top of the range mattress.
And excellent delivery that was flexible with arriving our remote location when there would be somebody there to sign. Friendly driver who called us well in advance.

Ordered a rug online.Kept up to date on transportation. Extremely happy with the item I ordered and prompt delivery. Thank you.

The delivery was on time by a lovely guy Ryan. Pleasant and friendly.
Muriel on the shop floor was excellent and her advice was exceptional, she had lovely mannerism with staff and customers alike.

I ordered a dining table from Harvey Norman last January.
I received the table at the end of March and it was badly damaged on delivery.
Now into June and no replacement.

After ordering online, had the product delivered within 2 days, excellent

2 very nice friendly guys and we're very careful moving the large item in a tight space aware of all household furniture