I got fantastic customer service from Bhishmd this evening and I was able to communicate easily with this gentleman. He was very helpful and easy to understand. So I don’t usually give my opinio... Voir plus
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Établissement
Changer d'établissementUnits G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5 Kildare, Kildare, IE
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Lisez les avis des autres
In the past we've had issues with the delivery team BUT on this occasion we had bought a Sage Barista Touch almost 6 months ago. My wife went to make a coffee and got a shock from the machine. As per... Voir plus
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Ben was at hand to assist me with the kiosk navigating as i would not be the best at computers. He was very helpful in ensuring my order met my needs for photo sizes and quality. The waiting time for... Voir plus
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The delivery was two hours late. We could not contact the driver and had to make a number of calls to customer service to find out if the applicance was going to be delivered or not that day. It would... Voir plus
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À propos de l'entreprise
- Magasin de meubles
- Magasin de meubles de chambre à coucher
- Magasin de téléphonie mobile
- Ordinateur et accessoires
- Magasin d'ameublement et de décoration
- Magasin de lave-linges et sèche-linges
À propos de Harvey Norman Ireland - Naas
Écrit par l'entreprise
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Écrit par l'entreprise
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Coordonnées de contact
Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5, Kildare, Kildare, Irlande
- 045 907700
4,5
Excellent
763 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Cooker/Hob installation
Friendly, efficient, focused on task,
gave clear guidelines on startup of items delivered. Arrived at time given for delivery.
25 avril 2026
Avis spontané
Réponse de Harvey Norman Ireland - Naas
Hi Noel,
We're happy to hear that our team provided friendly, efficient service and clear guidance. We appreciate you noting our focus and punctuality. Thank you for your positive feedback!
Many thanks,
Katie
Friendly and helpful
The guys were friendly and loved the cottage we had just moved into. We had a good chat and laugh and they were so good with getting all the appliances into the various places I requested.
23 avril 2026
Avis spontané
Réponse de Harvey Norman Ireland - Naas
Hi Tegan,
We appreciate you sharing your experience. We're happy to hear that our team was friendly and accommodating, ensuring all your appliances were placed exactly where you wanted them in your new cottage.
Many thanks,
Katie.
Very good company to deal with
Very good company to deal with. Very efficient as well. Delivery very quick
15 avril 2026
Réponse de Harvey Norman Ireland - Naas
Hi Helen,
We appreciate you sharing your feedback. We're so happy you had a very good experience with our company and that our delivery was quick and efficient!
Many thanks,
Katie.
I had such a pleasant experience at Naas
I had such a pleasant experience at the Naas branch, thanks to Stephen. From the moment I arrived, he was incredibly helpful, friendly, and professional. He went above and beyond to make sure I found exactly what I needed, taking the time to explain everything clearly.
His knowledge of coffee machines was seriously impressive, and it made a huge difference in helping me choose the right one with confidence. Nothing felt rushed, and he genuinely cared about providing great service.
I’m truly grateful for all his help and would highly recommend asking for Stephen if you visit. A fantastic experience from start to finish!
26 mars 2026
Avis spontané
Réponse de Harvey Norman Ireland - Naas
Hi Lorna,
We're happy to hear about your pleasant experience at our branch. We appreciate your feedback regarding the team member's helpfulness, friendliness, and impressive product knowledge. It's great to know that you felt confident in your choice. Thank you for your recommendation.
Kind Regards,
James
I received email saying my order has…
I received email saying my order has been delayed and when I called to ask how to cancel my order I was told as store manager Niamh was helpful and said no that email must be by mistake as the product is available and ready to collect. I headed to store next day and the staff at reception was unaware that it’s ready. Only when I mentioned that I spoke yesterday and I was told that it’s available then they rechecked and said yes it is. A bit confusing to be honest.
Product is good when I received and is genuine.
16 avril 2026
Réponse de Harvey Norman Ireland - Naas
Hi there,
We appreciate you bringing this to our attention. We're sorry for the confusion regarding your order and it's availability. We're happy the product is genuine and of good quality. We'll review this with the relevant teams and review the processes to prevent similar occurrences in the future. Thanks for your feedback.
Kind Regards,
James
Very friendly and efficient service
21 avril 2026
Avis spontané
Réponse de Harvey Norman Ireland - Naas
Hi Mags,
We appreciate you sharing your experience with us. We are so happy to learn that you found our service friendly and efficient!
Kind Regards,
James
Mattress
From the sales person to delivery. I encountered excellent service and will certainly return to your Naas store in the near future.
14 avril 2026
Avis spontané
Réponse de Harvey Norman Ireland - Naas
Hi Garrett,
We're happy to hear that you had excellent service from our salesperson to delivery. We appreciate your positive feedback and look forward to your return to our store.
Many thanks,
Katie.
Always quality customer experience
Always quality customer experience. Answer all questions and queries and are not too pushy!
7 avril 2026
Réponse de Harvey Norman Ireland - Naas
Hi Simon,
We appreciate you sharing your feedback. We're so happy to hear you consistently receive a quality customer experience when we answer your questions without being too pushy!
Many thanks,
Katie.
Easy to order
Easy to order, delivered when expected, great product. Always a good experience when shopping with Harvey Norman.
9 avril 2026
Réponse de Harvey Norman Ireland - Naas
Hi Maureen,
We appreciate you sharing your positive experience. We're happy to hear that you found it easy to order, received your delivery on time, and are pleased with the product.
Many thanks,
Katie.
The delivery guy did an exceptional job…
The delivery guy did an exceptional job especially in the circumstances of delays due to strikes. But also, the seller in Harvey Norman was very helpful and patient. Overall, great experience with reliable people. Thank you!
11 avril 2026
Avis spontané
Réponse de Harvey Norman Ireland - Naas
Hi Christine,
We're happy to hear that our team provided a great experience, especially with the delivery challenges. We appreciate you mentioning the helpfulness and patience of our sales team and the delivery person's exceptional service. Thank you!
Many thanks,
Katie.
Such a quick service
Such a quick service, had our sofa in 4 days and the delivery guys were brilliant, so friendly and professional 😀
10 avril 2026
Avis spontané
Réponse de Harvey Norman Ireland - Naas
Hi Gillian,
We're happy to hear that you received such quick service and that our delivery team was brilliant! Thank you for your positive feedback and appreciation.
Kind Regards,
Kevin
Stellar Service from Tommy & Daniel – Highly Recommend!
Huge thanks to Tommy and Daniel for the fantastic service yestersday! They installed my fridge and washing machine quickly and professionally. Not only were they extremely knowledgeable about the appliances, but they were also incredibly friendly and took the time to answer all my questions. It’s rare to find such a helpful team—I’m so glad I met them!
9 avril 2026
Avis spontané
Réponse de Harvey Norman Ireland - Naas
Hi Raviraj,
We appreciate you sharing your positive experience. We're happy to hear that the installation was quick and professional, and that the team was knowledgeable and helpful. Thank you for your feedback!
Kind Regards,
James
Great Service.
Arrived on the scheduled date, at the agreed time & delivery guys were very helpful & friendly.
We'd just had paintwork done inside the house & they were very careful not to scuff or mark the walls when bringing in the furniture.
Prompt & efficient service.
24 mars 2026
Avis spontané
Réponse de Harvey Norman Ireland - Naas
Hi Sinead,
We appreciate you sharing your feedback. We're happy to hear that the delivery was on time and that the team was helpful and careful while bringing in your furniture.
Kind Regards,
James
Efficient work
8 avril 2026
Avis spontané
Réponse de Harvey Norman Ireland - Naas
Hi Mrunaal,
Thank you for taking the time to leave this review. We are happy to hear of your experience with us.
Kind Regards,
Kevin
Prompt and professional…
They were very good and arrived within the time frame they gave me.
2 avril 2026
Avis spontané
Réponse de Harvey Norman Ireland - Naas
Hi Robert,
We appreciate you sharing your feedback! We're so happy to hear that our team was punctual and met the promised delivery timeframe.
Kind Regards,
Kevin
I bought television with pick up…
I bought television with pick up option. Everything gone smooth and quick. Recommended
3 avril 2026
Réponse de Harvey Norman Ireland - Naas
Hi Marek,
We're happy to hear that your television purchase and pickup went smoothly and quickly! We appreciate your recommendation and are grateful for your feedback.
Kind Regards,
Kevin
I needed to bring my product back, I bought the wrong item and HN Naas took it back and were a great help picking the right alternative
Great selection and great price staff were very helpful
29 mars 2026
Réponse de Harvey Norman Ireland - Naas
Hi there,
We appreciate you sharing your experience. We are so happy to hear that you were pleased with the selection, price, and our helpful staff!
Kind Regards,
James
Réponse de Harvey Norman Ireland - Naas
Hi Emer,
We appreciate you sharing your feedback. We are happy to hear that you were provided with a fast and excellent service.
Kind Regards,
James
Great customer care and quickly sorted
24 mars 2026
Réponse de Harvey Norman Ireland - Naas
Hi Mary,
We appreciate your feedback and are happy to hear that your issue was quickly sorted with great care!
Kind Regards,
James
Very good service
Very good service. The staffs were gentil and polite. They arrived just on time and treated my stuffs with care.
28 mars 2026
Avis spontané
Réponse de Harvey Norman Ireland - Naas
Hi Bruna,
We appreciate you sharing your feedback. We're so happy to hear that you received very good service, and our staff were polite and gentle, arriving on time!
Kind Regards,
James
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