I got fantastic customer service from Bhishmd this evening and I was able to communicate easily with this gentleman. He was very helpful and easy to understand. So I don’t usually give my opinio... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnits G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5 Kildare, Kildare, IE
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Lisez les avis des autres
In the past we've had issues with the delivery team BUT on this occasion we had bought a Sage Barista Touch almost 6 months ago. My wife went to make a coffee and got a shock from the machine. As per... Voir plus
L'entreprise a répondu
Ben was at hand to assist me with the kiosk navigating as i would not be the best at computers. He was very helpful in ensuring my order met my needs for photo sizes and quality. The waiting time for... Voir plus
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The delivery was two hours late. We could not contact the driver and had to make a number of calls to customer service to find out if the applicance was going to be delivered or not that day. It would... Voir plus
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À propos de l'entreprise
- Magasin de meubles
- Magasin de meubles de chambre à coucher
- Magasin de téléphonie mobile
- Ordinateur et accessoires
- Magasin d'ameublement et de décoration
- Magasin de lave-linges et sèche-linges
À propos de Harvey Norman Ireland - Naas
Écrit par l'entreprise
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Écrit par l'entreprise
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Coordonnées de contact
Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5, Kildare, Kildare, Irlande
- 045 907700
4,5
Excellent
763 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Comment cette entreprise utilise Trustpilot
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Réponse de Harvey Norman Ireland - Naas
Hi Denis,
We're happy to hear that our team was friendly and helpful and arrived on time! Thank you for your positive feedback; we appreciate it.
Kind Regards,
James
Brilliant service
Brilliant service, click and collect was really fast in & out in a few minutes. I use harveynorman.ie for all my electrical appliances, if theres a problem with anything they'll help you out fantastic service
27 mars 2026
Réponse de Harvey Norman Ireland - Naas
Hi Nigel,
We're happy to hear that our click and collect service was fast and efficient for you. We appreciate you choosing us for your electrical appliances and that you find our service helpful. Thank you for your positive feedback!
Kind Regards,
James
Click and collect in Naas
Click snd collect in Naas, despite getting an email to say it was ready for collection, I had to wait half an hour.
25 mars 2026
Réponse de Harvey Norman Ireland - Naas
Hi Sandra,
We regret the delay you experienced with your click and collect order in Naas. We appreciate your feedback and we'll investigate how to improve our service.
Kind Regards,
Kevin
I bought watch online with shop…
I bought watch online with shop collection but I didnt receive an email confirmation
22 mars 2026
Réponse de Harvey Norman Ireland - Naas
Hi there,
We are sorry you did not receive an email confirmation for your watch purchase. We will investigate this missing notification right away.
Kind Regards,
Kevin
Réponse de Harvey Norman Ireland - Naas
Hi Vanessa,
We appreciate you sharing your experience with us. We are so happy to learn that you found our services pleasant and efficient!
Kind Regards,
Kevin
Lads who delivered could not do enough…
Lads who delivered could not do enough for us ..Excellent workers
19 mars 2026
Avis spontané
Réponse de Harvey Norman Ireland - Naas
Hi Oliver,
We're happy to hear that the delivery team went above and beyond. Thank you for acknowledging their excellent work; we appreciate your feedback!
Kind Regards,
Kevin
Fast dispatch
The product i ordered was packed and dispatched very quickly, the next day and i do appreciate that.
13 mars 2026
Réponse de Harvey Norman Ireland - Naas
Hi Desmond,
We appreciate you sharing your feedback and we're happy to hear that the product was packed and dispatched to you very quickly the next day!
Kind Regards,
Kevin
Lovely staff ❤
Lovely staff, super helpful and kind, my daughter loves the balloons ❤ Lots of quality items. Top notch!
2 mars 2026
Réponse de Harvey Norman Ireland - Naas
Hi Pedro,
We're happy to hear that our staff was helpful and kind! It's great your daughter loves the balloons and that you found quality items. Thanks for your top-notch feedback!
Kind Regards,
Kevin
Ben and Ivor were very friendly and…
Ben and Ivor were very friendly and helpful.
16 mars 2026
Avis spontané
Réponse de Harvey Norman Ireland - Naas
Hi Sinead,
We appreciate you sharing your experience with us. We're so glad to hear about the friendly and helpful service you received.
Kind Regards,
James
The customer service has been excellent…
The customer service has been excellent from the moment I booked the delivery. Neil, Stephen, and Dave—who returned to complete the washing machine installation—were fantastic. They coordinated everything smoothly and genuinely helped me throughout the process. Prices may vary between shops, but experiences like this truly make the difference when deciding where to shop again.
16 mars 2026
Réponse de Harvey Norman Ireland - Naas
Hi Carolina,
We appreciate you sharing your experience. We're happy to hear that you received excellent customer service and that the team were able to help you throughout the entire process.
Kind Regards,
James
The furniture was the perfect size for…
The furniture was the perfect size for what I wanted
6 mars 2026
Réponse de Harvey Norman Ireland - Naas
Hi David,
We're happy to hear that our furniture met your needs perfectly. Thank you for sharing your positive experience with us!
Kind Regards,
Kevin
Réponse de Harvey Norman Ireland - Naas
Hi Suciu,
We appreciate you taking the time to leave this review. We're delighted you were happy with the service you received.
Kind Regards,
James
Realiable and efficient
Realiable and efficient, on time and in the time frane promised for delivery, thank you.
Always a pleasure dealing with the staff in naas store, worth the drive.
3 mars 2026
Avis spontané
Réponse de Harvey Norman Ireland - Naas
Hi Angel,
We appreciate you taking the time to share your feedback. We're happy to hear that you find our delivery service reliable and efficient and that you enjoy dealing with our staff.
Kind Regards,
James
Thomas is the best!
We have recently had a dishwasher delivered and installed, as well as an American fridge freezer delivered. Lucky for us, Thomas was assigned on both occasions which meant we (and our dog) were met with the friendliest interaction and best service. Our home and new products were treated with the greatest of care. Thomas gave us all the relevant info needed in relation to our appliances and support and we are super happy. Delivery was also really fast. Thank you Thomas and Team!
11 mars 2026
Avis spontané
Réponse de Harvey Norman Ireland - Naas
Hi Melissa,
We're happy to hear that you had a positive delivery and installation experience with your new appliances. We appreciate your kind words regarding the team's friendly interaction, care, and helpfulness. Thank you for your feedback!
Kind Regards,
James
Had to wait a very long time to get…
Had to wait a very long time to get west I ordered online
4 mars 2026
Réponse de Harvey Norman Ireland - Naas
Hi David,
We regret that your online order took longer than expected. We'll review our processes to improve our service. Thanks for your feedback.
Many thanks,
Katie.
Excellent service
Excellent communication, arrived earlier than expected, put the new dryer in the kitchen where we wanted it, played with the dog, and took the old dryer away. checked all the paperwork to make sure all was good. Very polite and courteous
7 mars 2026
Avis spontané
Réponse de Harvey Norman Ireland - Naas
Hi Graham,
We're happy to hear that you received excellent communication and an early delivery! It's great to know the new dryer was placed where you wanted it and the old one was taken away. Thank you for your positive feedback regarding our team's polite and courteous service.
Many thanks,
Katie.
Were good and on time
3 mars 2026
Avis spontané
Réponse de Harvey Norman Ireland - Naas
Hi there,
We appreciate you taking the time to share your positive experience; we are so happy to hear that our service was punctual and satisfactory.
Kind Regards,
James
Waiting 3 Months on my Oven
I ordered and paid for an oven in December and received notification that due to issues in the warehouse, there would be a 14 day delay. The reason I ordered an oven was because the previous one no longer worked. So, I waited through 14 days and after not getting any further updates, I contacted them to ask for an update. I received a reply that the item was still out of stock, this was the first time I’d been notified that the item was out of stock and they would contact me when it was back in stock. Had I been informed it was out of stock when I ordered, I would have ordered a different one or gone to another retailer. Last week I received notice that my oven would be delivered this week. The delivery went smoothly, but I’m still not happy waiting almost 3 months on my oven with no contact that wasn’t initiated by me, bar the initial message of a 14 day delay.
22 décembre 2025
Avis spontané
Réponse de Harvey Norman Ireland - Naas
Hi there,
We regret to hear about the issues you experienced with your oven order. We apologise for the delay and lack of communication regarding the stock availability. We'll review our processes with the relevant teams to prevent similar situations. Thank you for bringing this to our attention.
Kind Regards,
James
The delivery team were very punctual …
The delivery team were very punctual efficient and friendly.
Thanks so much
3 mars 2026
Avis spontané
Réponse de Harvey Norman Ireland - Naas
Hi there,
We appreciate you taking the time to share your feedback. We're so glad to hear that our delivery team was punctual, efficient, and friendly!
Kind Regards,
James
Very smooth and efficient
23 février 2026
Réponse de Harvey Norman Ireland - Naas
Hi there,
We're happy to hear that you found our service smooth and efficient. Thank you for your positive feedback; we appreciate it.
Kind Regards,
Kevin
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