The Hatch Chile Store Avis 

I was informed the company was out of chimichangas. I chose the option to replace the chimichangas with more rellenos. I had already ordered one; so I should receive 2 packages of rellenos. My green chile and 1 package of rellenos. Where is the second package? I also had to wait over a month after the first delivery came hot and melted.

Great chiles. The only way to get Hatch quality peppers outside of NM. They were shipped right to my doorstep in South Carolina, and they are all perfect quality. Not a bruised, torn, or damaged pepper. 2 days of hard work later and I have fire roasted hatch green chiles for the next year put away. And they delivered on the spice!! They are HOT

I ordered the red-pork tamales and they are great! I am a native New Mexican, now living near New York city. This was a taste of home and I am enjoying them.

Easy to order. Was kept up to date on status of harvest, my order, etc. Arrived in perfect condition.

First time using this company. Easy transaction. Website easy to navigate, payment process went smoothly. Item arrived as expected and packed well. Looking forward to cooking with the chiles.

Made my first purchase this year. Order was delivered promptly on the described schedule. Even took advantage of bumping it to the next week dues to my schedule. Product is fresh and just the right heat level. Thank you for great service. Will be back next year for the next harvest.

The Chile Rellenos are excellent! The breading was soft and fluffy on the inside and and just the right amount of crunch on the outside. The chile was superb! I will order again.

Recently ordered for the first time. The order arrived still frozen right on time, even with our Central California 100 plus degree days!

One item in our order was for the Chile Rellenos. We baked a couple on our Weber grill and we rate them to be 8/10. Mind you the benchmark of 10/10 are for the ones served at La Fonda in Santa Fe! We thoroughly enjoyed your rellenos!

Chili box arrived in 2 day shipping with a freshness guarantee. Brought in right away. Box was leaking and about a dozen+ peppers were liquid and leaked over everything. The box smelled. Tried to get a refund and the company said they had a 4 hour time limit to be notified before they issued a refund. Didn't see that on any order notification or shipment emails. Would not issue a refund. I notified them with pictures the next day but apparently, I only had 4 hours to do so. Over $75 for a box of peppers that went straight in the trash. SAD

This is the BEST IN CLASS HATCH GREEN CHILE STORE.
I highly recommend this store. Best Hatch Green Chile ever, Best Customer Service. Recipes, multiple choices, great follow up and shipping.

Hi! From ordering to delivery, everything went smoothly! I received my Chiles and couldn’t be happier with them! They are delicious and I can’t get enough of them! I will be ordering again in the near future! Thank you all very much! Happiness and blessings to you all always! :)

Easy to heat up. Good flavor but too many seeds left in green chili. Not sure I would order again based on cost.

Recently received my 25lbs of heaven from the Hatch Chile Store! We roasted the little beauties on the grill and peeled and bagged them and our house smelled like New Mexico all evening! I can’t tell you how happy I am that I have access to fresh Hatch chile even though I live in South Carolina. Every year each step from shopping the website to ordering to trying out the recipes on the website is great! 25lbs doesn’t
Always last until the next harvest but I can always order the frozen from the on-line store if I run out!

They kept me apprised of the condition of the crops all season and gave me plenty of notice when it was ready to ship, what to expect and how to take care it immediately. And the chiles arrived exactly as ordered and in perfect shape. They will get my orders every season. I highly recommend this company. :)

Made a purchase at the end of June, with the 4th of July holiday the shipping package sat at a terminal for a couple of days causing my peppers to be thawed and hot when package arrived. Contacted customer service and they immediately sent another order at ZERO cost to me.
Great company, Great customer service, Great product

Working together with Myrna on shipping. Very good folks.
Thank You, HATCH!

All the items were in stock and the shipping was fast. It can't get better than that.

I received my order exactly as emails suggested, and the shipper left the box where it was less obvious to the street and out of any rain. I love the packing used for the glass jars and all your great products arrived in great shape!

Their app is incredible! Very easy to use, and understand. They even have a chat box if you need help searching for products. I found my items easily and was able to checkout swiftly as well!
The products themselves were phenomenal! I got them as a gift for my dad (the mild green pepper chile, and papa's mild salsa), and he was so excited! He loves them both so much, and wants to eat them with everything meal! Will be ordering more for sure!