The shirts seem to be of relatively low quality - likely to fall apart with washing (but, we’re only wearing them once). They did not honor my color requests despite emailing them immediately... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Haven't received a thing. Doesn't follow their own protocols for contacting customers. Feeling SCAMMED. I'm a SMALL BUSINESS I can't afford these types of LOSES.
L'entreprise a répondu
These guys and gals are so awesome. I figured the Billy butcher shirt collection was limited time and there was no way to acquire these anymore. I reached out and all I had to do was send them the des... Voir plus
L'entreprise a répondu
Quick delivery (came in 10 days), good price as I split with someone, might be pricey if you only pay, I would say because the quality is good, it’s worth it if you want something specific and can’t g... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Welcome to VinCo Hawaiian Shirts, where style meets the spirit of aloha! We are proud to offer a wide range of vibrant and unique Hawaiian shirts for the fashion-forward individuals who want to embrace the laid-back island vibe. Let's the Custom Hawaiian shirts made just for you, bring you the convenience and the Aloha spirit that everyone love. Join our community of satisfied customers and experience the joy of wearing a VinCo Hawaiian shirt item. Mahalo for choosing VinCo Hawaiian Shirts!
Coordonnées de contact
3,3
Moyen
139 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 73 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Ordered this awesome shirt
Ordered the shirt. Great feedback that the design was correct. Arrived very quickly indeed.
Great communication throughout. Highly recommend these folks!!
28 avril 2025
Avis spontané
Réponse de VinCo Hawaiian Shirts
Hi Brian,
Thank you for your fantastic review! We're thrilled to hear you had a great experience with your shirt order, from design confirmation to speedy delivery and clear communication. Your recommendation means a lot to us!
We look forward to serving you again.
Thanks and best regards,
VinCo support team
I have ordered several custom shirts…
I have ordered several custom shirts with our team logo for our coaches to wear on the sidelines this upcoming season. The website was easy to navigate and the ordering process was incredibly intuitive and easy. Within hours after submitting our logo and selecting the shirt/print we wanted to use (and we used several different prints), we received two sample photos of what the shirt will look like with our logo and immediately approved the "proof" each time. We were also impressed with the final product as the shirts came true to size, look and feel. The logo, even when it is on a seam or over the front buttons, matched up perfectly with the other side which is a testament to the care and craftsmanship that VinCo employs with their products. We will be ordering more.
12 mars 2025
Avis spontané
Réponse de VinCo Hawaiian Shirts
Hi Leisure,
Thank you so much for taking the time to leave such a detailed and positive review! We are thrilled to hear that you had an excellent experience with our website and ordering process. Your kind words about the ease of navigation and intuitive design of our platform mean a lot to us.
We look forward to working with you again and appreciate your continued trust in our products. If you need any assistance in the future, please don't hesitate to reach out.
Thanks and best regards,
VinCo Support teams
I can not say enough about this…
I can not say enough about this company—great experience from start to finish.
12 mars 2025
Avis spontané
Réponse de VinCo Hawaiian Shirts
Hi K,
Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with the shopping experience. Your recommendation means a lot to us. We look forward to serving you again soon!
Thanks and best regards,
VinCo support teams
Fabulous Falcon Rugby Hawaiian team shirt
Fabulous product. VinCo did a great job designing our Hawaiian shirt. Excellent quality and production!
8 mars 2025
Avis spontané
Réponse de VinCo Hawaiian Shirts
Hi Bryan,
Thank you so much for your wonderful feedback! We're thrilled to hear that you love the Hawaiian shirt and appreciate the quality and design. It means a lot to us that you're happy with our work. Can't wait to be part of more of your fabulous projects in the future!
Thanks and best regards,
VinCo support team
Fantastic Shirts
We went to Hawaii to celebrate a friend's milestone birthday. Of course, this meant that we needed Hawaiian shirts with his face on them for the trip. Found a print that I liked that was 100% cotton, sent them a picture and they sent back a mockup of what it would look like. The actual shirts were even better in person. Well made and everyone I spoke with at the company was friendly and professional.
3 février 2025
Avis spontané
Réponse de VinCo Hawaiian Shirts
Hi Lianne,
Thanks a ton for the awesome review! We're thrilled you chose us for your Hawaii trip.
Those custom face Hawaiian shirts must have been a hit! We're super happy you loved the print and that the actual shirts were even better. It's great to hear that our team was friendly and professional.
Hope the milestone birthday was amazing and that the shirts added to the fun!
Thanks and best regards,
VinCo support team
My friend showed me a shirt from Vinco…
My friend showed me a shirt from Vinco and it was so awesome & funny that I had to order some for both of my son-in laws!
The whole process was so easy to upload my favorite funny photos. When the shirts arrived, they were a big hit!!! The boys were so surprised and loved the face pictures on the shirts. Even better was the quality of the shirts, I was surprised that something I had never ordered before was even better than I thought it would be!
I'll be ordering a few more for my daughters now! It's a great gift, very personalized and fun!!!
16 janvier 2025
Avis spontané
Réponse de VinCo Hawaiian Shirts
Hi Jeanette,
Thank you so much for your fantastic review! We’re thrilled to hear that the shirts brought so much joy to you and your family.
We can’t wait to help you create even more special and personalized gifts for your daughters. Thank you for choosing Vinco. Your support and kind words mean the world to us!
Thanks and best regards,
VinCo support team
Best service and product ever!
Everyone jumped in to assist me with my questions quickly and followed up with me right away. The shirts came perfect, perfect material and perfect sizes for my husband and mini me. Loved the service and product. :)
3 décembre 2024
Avis spontané
Réponse de VinCo Hawaiian Shirts
Hi Teresa,
Thank you so much for your amazing review! We're thrilled to hear that you had such a positive experience with our service and products. Our team works hard to ensure every customer is satisfied, so it's wonderful to see that reflected in your feedback. We hope you and your family enjoy your perfect shirts!
Best regards,
Support Team from VinCo Hawaiian Shirts
Just get the shirt, you won't regret it :)
Super happy with my new shirt, fits great and looks sharp. The customer service side of ordering was very helpful also, great communication from start to finish. Don't hesitate to get yourself that shirt you've been wanting, TREAT YO SELF!
16 décembre 2024
Avis spontané
Réponse de VinCo Hawaiian Shirts
Hi BH,
We're absolutely thrilled to hear how much you love your new shirt! Your fantastic feedback makes our day. Thank you for highlighting our great communication and customer service. We're so glad you found the perfect fit and style. Enjoy treating yourself – you deserve it!
Happy wearing and thank you for sharing your wonderful experience with us!
Best regards,
VinCo Hawaiian Shirts support team
Simply the best custom shirts company.
They offer an infinite choice of designs, for every taste, every occasion, every holiday. They provide an accurate preview for approval before starting making the shirt, shipping is fast and the shirt is made with high quality materials, the design is exactly what the preview shown. I highly definitely order again from them.
2 janvier 2025
Avis spontané
Réponse de VinCo Hawaiian Shirts
Hi Michael,
Thank you so much for your amazing review! We're thrilled to hear that you enjoyed our wide range of designs and found the preview process helpful. We take great pride in the quality of our materials and are glad to know that the final product met your expectations.
We look forward to serving you again soon! If you need anything else, feel free to reach out!
Best regards,
VinCo Support Team
Slow ordering / Shipping time
Item was ordered 12/1/24. Did not arrive until 12/26. Item was said to have a 6 - 9 day shipping time. Customer service was not helpful and ignored my last email asking for an update.
Overall, shirt was in acceptable condition and well packaged.
30 décembre 2024
Avis spontané
Réponse de VinCo Hawaiian Shirts
Hi Dakota,
We are sincerely sorry for the problem you have with the order. Our customer support already contact you to help you with this problem. Hope you will give us a chance to make things right.
Thank you so much!
Best regards,
VinCo Hawaiian Shirts team
Great customer service and swim suits
Great customer service and swim suits. I ordered a swimsuit and it was lost during shipping. Ashley in customer service went above and beyond to make sure I was taken care. I love the swim suit and will definitely shop with VinCo again. It's hard to find people that take the extra steps to make their customers happy.
16 décembre 2024
Avis spontané
Réponse de VinCo Hawaiian Shirts
Hi Gina,
Thank you so much for your wonderful review! We're delighted to hear that you had a great experience with our customer service and that you love your swimsuit. Ashley and the entire team are always here to go the extra mile for our customers. We're thrilled that you'll be shopping with VinCo again. Your kind words mean the world to us!
Best regards,
VinCo Hawaiian Shirts Team
This is a revision to my October 28th…
This is a revision to my October 28th review.
After much communication, Ashley and VinCo Hawaiian Shirts came through! We received our shirts by the needed time and they were a huge hit!
Thank you Ashley and VinCo for making this happen.
Edward
10 novembre 2024
Avis spontané
Réponse de VinCo Hawaiian Shirts
Hi Edward,
Thank you so much for your updated review! We’re thrilled to hear that Ashley and our team at VinCo Hawaiian Shirts could meet your expectations and deliver on time.
It’s fantastic to know that the shirts were a huge hit. Your satisfaction is our top priority, and your kind words mean the world to us. Thanks for choosing us!
Best regards,
Support Team at VinCo Hawaiian Shirts
Charleston Bound
Created shirts for a guys weekend. Shirts were on point and the customer experience is what every company should strive for. Top notch!
10 septembre 2024
Avis spontané
Réponse de VinCo Hawaiian Shirts
Hi Chrleston,
Thank you for your lovely feedback.
We hope you are satisfied with your purchase and we look forward to your coming back and shopping soon~
Mahalo!
Ashley
Customer support team
VinCo Hawaiian Shirts
Underwhelmed by the overall customer service.
This was a bad shopping experience for me. I ordered a shir and a top on May 23 and received two shirts on June 12th. It was not a huge deal because I still had over a month before I needed to wear them. I contacted customer service and received a response via text from Harley. He apologized and said that they would make the shorts and give me a 10% discount on my order. Three weeks went by, and I still had not received or heard anything, so I reached out. After several days I heard back from Harley saying that they had made the shorts, but they had been missed in the shipments sent out and that it was now too late for me to receive them on time. I asked if I could have them expressed shipped and he said they could do that but still could not guarantee that I would get them in time. I told him that if I couldn’t get them in time there was no need to send them and to please refund my money. Again, Harley apologized and said that they would refund me. It has now been three weeks and I still have not received my credit The only positive thing I can say is that the product I did received was really cute.
Update
Several hours after posting this I was contacted and my refund was processed. I really really hate having to go this far to get things resolved. Claire was very helpful and efficient.
29 mai 2024
Avis spontané
Réponse de VinCo Hawaiian Shirts
Hi KF,
I am so sorry for the incredibly delayed response to your review. We strive to address all customer feedback promptly, and we have clearly fallen short in this instance.
We are truly sorry to hear about the mix-up with your order and the frustration it caused. You are absolutely right to expect better communication and efficiency from us. We are working hard to improve our processes to ensure this doesn't happen again.
We appreciate you updating your review to let us know Claire was able to assist you with the refund. Thank you again for your patience and understanding.
Hope to have another chance to serve you again in the near future.
Best regards,
VinCo Support team
Great shirts and awesome customer…
Great shirts and awesome customer service.
6 juin 2024
Avis spontané
Réponse de VinCo Hawaiian Shirts
Thank you for your lovely feedback Maria!!!
We hope you are satisfied with your purchase and we look forward to your coming back and shopping soon~
Mahalo!
Claire - CS Manager
Great company
My Hawaiian shirts turned out perfect and the customer service was excellent
5 mai 2024
Avis spontané
Réponse de VinCo Hawaiian Shirts
Thank you so much for your lovely feedback Vera. We hope you will enjoy wearing your Hawaiian shirts for the next events.
Best regards,
CS Team
Claire is fantastic!!
Claire is fantastic! Thank you to you Claire for your incredible customer service and for making the shirts happen in time for my son’s first birthday!
The shirts came out awesome and we rocked them! We got so many compliments and they are so soft and sweet! Thank you to the team at large!
13 avril 2024
Avis spontané
Réponse de VinCo Hawaiian Shirts
Thank you for your lovely feedback Alara!
It's so great that you love the shirts for your baby's first Birthday, we hope they will be your new favorite shirts.
We so appreciate your shopping and loving the VinCo Hawaiian shirts. Take care and hope to serve you again soon!!!
Best regards,
Claire
CS Manager
To be honest i purchased this shirt coz…
To be honest i purchased this shirt coz of Kim Taehyung BTS V. I loved the shirt its so soft and beautiful.
26 mars 2024
Réponse de VinCo Hawaiian Shirts
Thank you so much for your feedback!!!
We hope you love your new Hawaiian shirt and have beautiful memories with it!
Best regards,
Claire
CS Team
Great customer service
The customer service is very helpful, I made a mistake in ordering the product and wanted to change it, but the customer service team was so nice and immediately responded to my request and changed the product I wanted, they also gave me a discount. The shirt arrived yesterday I was so happy. The colors were great and I love it.
18 avril 2024
Avis spontané
Réponse de VinCo Hawaiian Shirts
Thank you for your lovely feedback Yessa!
We are always happy to support you with issues at our best, we hope you would love your new Hawaiian shirt as much as we do!
Hope to see you return to shop soon!
Best regards,
Claire
CS Team
Shirt turned out great!
Shirt turned out great. Good quality. Perfect fit. Friendly customer service!
25 mars 2024
Avis spontané
Réponse de VinCo Hawaiian Shirts
Thank you for your feedback Kelly, it will help other customers so much in making decision!
We hope to serve you again soon!
Best regards,
Claire
CS Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.