The shirts seem to be of relatively low quality - likely to fall apart with washing (but, we’re only wearing them once). They did not honor my color requests despite emailing them immediately... Voir plus
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Lisez les avis des autres
The designs were hard to get right - they really had problems determining fashionable designs for logo shirts even though their catalogue has like 2500 shirts in it . The rep for the custom design was... Voir plus
These guys and gals are so awesome. I figured the Billy butcher shirt collection was limited time and there was no way to acquire these anymore. I reached out and all I had to do was send them the des... Voir plus
L'entreprise a répondu
Quick delivery (came in 10 days), good price as I split with someone, might be pricey if you only pay, I would say because the quality is good, it’s worth it if you want something specific and can’t g... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Welcome to VinCo Hawaiian Shirts, where style meets the spirit of aloha! We are proud to offer a wide range of vibrant and unique Hawaiian shirts for the fashion-forward individuals who want to embrace the laid-back island vibe. Let's the Custom Hawaiian shirts made just for you, bring you the convenience and the Aloha spirit that everyone love. Join our community of satisfied customers and experience the joy of wearing a VinCo Hawaiian shirt item. Mahalo for choosing VinCo Hawaiian Shirts!
Coordonnées de contact
3,4
Moyen
138 avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 77 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Love the Shirt
Good communication. Opportunity to review before final. Super product...high quality, good colors, so fun.
8 mars 2024
Réponse de VinCo Hawaiian Shirts
Hi Tami,
Thank you so much for your lovely feedback! We are so happy when you love the shirt's print and enjoy the quality!
We hope to see you come back one day to shop~
Mahalo,
Claire
CS Team
They helped me out by getting my shirts…
They helped me out by getting my shirts here in time even though one got lost. The shirt looks exactly how I wanted it to ! Thank you so much
25 mars 2024
Réponse de VinCo Hawaiian Shirts
Hi Makenzi,
Thank you so much for your support while we make things right for you! We hope you love the shirts and enjoy them, Happy Birthday to you <3
Best regards,
Claire
CS Team
Great Customer Service!
Great Customer service from start to finish! Although they said there maybe a delay with the new year holiday, I felt it shipped according to what the website said. Also, I was contacted directly from someone before they printed letting me know of the possible later ship date and to preview the shirts before printing. I was able to change the picture I originally sent them also with no extra fee. Based on the date I gave that I needed to receive the shirts I had them here in plenty of time. Would definitely order again and suggest this company!
7 janvier 2024
Avis spontané
Réponse de VinCo Hawaiian Shirts
Thank you so much for your lovely feedback Jessica!
We are so happy that you received the shirts in time and enjoy them. We appreciate your understanding and support along the way too!
We hope you will return to shop soon in the future.
Best regards,
Claire
CS Team
Shirts looked amazing will order again
Shirts were good quality and looked amazing. They emailed me prior to making to ensure I supplied a good enough photo. And also after a delay in posting Claire worked with me in making sure it arrived in time.
1 mars 2024
Avis spontané
Réponse de VinCo Hawaiian Shirts
Thank you for your feedback Chloe.
We're thrilled to learn that the shirts arrived in time and you love them! We so appreciate your patience while we support with the issues.
We can't wait till the next time~ Take care!
Best regards,
Claire
CS Team
Order arrived in good time and was as…
Order arrived in good time and was as described
2 février 2024
Réponse de VinCo Hawaiian Shirts
Thank you for your feedback Donna! We are excited to know that you received your Hawaiian outfit for your event you need it~
We hope to serve you next time !!!
Best regards,
Claire
CS Team
Réponse de VinCo Hawaiian Shirts
Thank you for your lovely feedback. It's been our pleasure working with you on the order. We can't wait till the next time serving you~
Have a good time!
Best regards,
CS Team
Great service and communication
Great service and communication. Shirt is fantastic quality. Very happy with it.
15 février 2024
Avis spontané
Réponse de VinCo Hawaiian Shirts
Hi Colin,
Thank you so much for your lovely feedback! That makes the whole team here smile~
We hope you will love your new Custom Hawaiian shirt and enjoy it for the coming events. We can't wait till the next time to serve you with beautiful Hawaiian outfits~
It's been so fun working with you. Have a great day!
Best regards,
Claire
CS Team
Custom made romper was amazing!
Custom made romper was amazing!! So good! I couldn’t be happier with the finished product!
10 janvier 2024
Réponse de VinCo Hawaiian Shirts
It's so great that you love your new Custom Hawaiian romper Kassandra!
We know that it will be a hit wherever you go. We hope you would love it for your events~
Thank you for your lovely feedback. It helps others to be confident in purchasing. See you next time!
Best regards,
VinCo Team
Excellent communication and customer…
Excellent communication and customer service. Prompt replies and speedy production. Top notch product, identical to mockups. Speedy shipping.
8 janvier 2024
Réponse de VinCo Hawaiian Shirts
Hi Jason,
Thank you so much for your lovely feedback! We are happy to learn that you are satisfied with your purchase, and we are honored to support you through custom process.
We can't wait for the next time!
Best regards,
VinCo Customer support Team
Custom Hawaiian Shirt
I ordered a shirt for my son and it came out beautifully! I had our cat's face put on a Hawaiian shirt and it came out very well done! The shirt had great color, the cat's placement was perfect with the rest of the shirt's print and the shirt is very high quality material. The company was great to work with as well.
9 janvier 2024
Avis spontané
Réponse de VinCo Hawaiian Shirts
Thank you for your lovely feedback Kim!
We are thrilled to know that your son love his new Custom Cat hawaiian shirt and you are happy with your purchase. That makes us proud and try to keep on the improvement.
We can't wait to serve you next time!!! Till that date, please take care~
Best regards,
VinCo Support team
Shirt came as described
Shirt came as described, and even made it before christmas. Great communication.
8 décembre 2023
Réponse de VinCo Hawaiian Shirts
Hi Weston,
Thank you so much for giving us a 5-star review. Our team was so thrilled to hear your kind words on the Hawaiian shirt you purchased and our services. We will keep on improving to continue providing great service to awesome customers like you. We do hope to see you again soon.
Best regards,
VinCo Support team
VERY BAD SERVICE SINCE I PURCHASED AN…
VERY BAD SERVICE SINCE I PURCHASED AN ITEM ON DECEMBER 6 TO GET IT FOR CHRISTMAS AND IT ARRIVED ON 28 DAYS, AND THE DELIVERY SHOULD BE 6-8 DAYS. AND THEY DO NOT GIVE REFUNDS.
8 décembre 2023
Réponse de VinCo Hawaiian Shirts
Hi Sergio,
We are very sorry for the inconvenience with your order especially in Christmas season. We got your order on Dec 8th. Since it's after our deadline for orders shipped by standard service, we also sent you email wanring of possible late for Christmas. Even thought, we are sorry that the package arrive after your event.
Our customer support was contacted to you via email to offer solution for you in this case. Could you please check it? We all want customer having the best shopping experience. We value your feedback and will look into this problem seriously.
Thank you so much!
Best regards,
VinCo Support team
The shipping took weeks…
The shipping took weeks and didn’t arrive in time to give the shirt for Christmas. The fabric was not as expected…thin and slinky.
4 décembre 2023
Réponse de VinCo Hawaiian Shirts
Hi Jamie,
We are sorry for the inconvenience you have with the order especially with the slightly delay in Holiday season. We're appreciated your sharing and will absolutely improve our quality to bring better products for customers.
We also contacted with you via email to support you with the problem. Hope the solution will satisfied you.
Again, thank you for shopping with us. Have a nice day!
Best regards,
VinCo Support team
Great shirt, exactly as shown online.
My son asked for this specific shirt for Christmas. I found it, ordering was easy, communication was timely. I called only when it was getting close to Christmas, was told it had shipped with a 4 day window and received it in 3!
5 décembre 2023
Réponse de VinCo Hawaiian Shirts
Hi Donna,
We are extremely grateful to you for sharing your experience with us. Your kind words have delighted our entire team and we hope to continue serving you for many more years to come. Please feel free to contact us anytime if there is anything more we can assist you with.
Happy New Year!
Best regards,
VinCo Support team
Awesome product and service
Got some swim shorts for a family member and he absolutely loved them. Also, their customer service is great. They have a texting option where I was able to ask questions about delivery and get any updates I needed for the holidays.
4 décembre 2023
Réponse de VinCo Hawaiian Shirts
Hi Paul,
Thanks a ton for sharing your experience with us! We're absolutely thrilled to hear that you're satisfied with your purchases. We'll continue working hard to ensure that we don't disappoint you in the future. If you have any other feedback you'd like to share with us, please don't hesitate to reach out to us anytime.
Happy New Year!
Best regards,
VinCo Support team
Horrible Experience
I placed an order on November 14th 2023, it is December 15th, I have not received my order yet. The tracking states that it is currently in Chicago, and I am in Hawaii and it has been in transit for 24 days. I don't care how far the state is from the shipping station, this is unacceptable. Even if I wanted it for the day of Christmas, I am sure it will not arrive on time. I wanted it for a event on 1 December, had I known it would take this long, I would have NEVER wasted my money. When I emailed them, they said I am unable to return unless it is defective. I want a refund! It was for an event that does NOT occur every year, so I will not be wearing the outfit any other time. It is extremely rude and unfair to know that your shipping takes over 30 days, then you have the nerve to say we can't return the item! How about you just state that you do NOT ship to Hawaii, that would save a lot of backlash from that area of consumers. Fix your shipping process, buy another in State warehouse, or only ship to your local area. No one likes to waste their money or wait months for an item that they purchased. This is nothing but irresponsible and a clear indication that all this company cares about is putting money in their pockets! They care NOTHING about their consumer base or their reputation.
15 décembre 2023
Avis spontané
Réponse de VinCo Hawaiian Shirts
Dear Sam,
We are sincerely sorry for the inconvenience you have with your order. We value your feedback and forwarded it to appropriated department. Currently, only postal channels can be used to remote area and be slower than other channels especially in Holiday season. Hope you understand that we are working seriously on this problem and will improve the shipping service in the near future.
About your concerns with the items, our customer support contacted you via email to offer best solution for your case. Could you please check it?
Thank you for the feedback and we're appreciated your patience during this touch time. Your satisfaction if our top priority.
We wish you have a happy and cozy Holiday season!
Best regards,
VinCo Support team
This was the perfect shirt for my…
This was the perfect shirt for my event! And this will actually be my standard Christmas Eve outfit now moving forward. Even though this shirt was only available in large, I was able to wear it as a cardigan over my shirt and it fit perfectly
13 novembre 2023
Réponse de VinCo Hawaiian Shirts
Hi Kate,
Thank you so much for writing such a nice and thoughtful review! Your feedback means a lot to us, and we're super excited that you had a great time with our product. We can't wait to help you out again in your next purchase.
Merry Christmas!
Yours sincerely,
VinCo Support Team
Great customer service. And the custom product looked exactly like the proof.
What made my experience great is that the company stayed in touch with me when I had a problem with delivery because I gave the wrong zip code!
8 novembre 2023
Réponse de VinCo Hawaiian Shirts
Dear Diane,
Thank you so much for the awesome review. We strive to meet customers' expectation and we’re happy to hear that we hit the mark for you. We look forward to working with you again in the near future.
Yours sincerely,
VinCo Support Team
So unique
So unique! We got the Angus and banana shorts-He loves them! The material is soft and breathable, and he says they are really comfy-they arrived just in time for his birthday! Thanks so much!
1 novembre 2023
Réponse de VinCo Hawaiian Shirts
Hi Melissa,
We are extremely grateful to you for sharing your experience with us. Your kind words have delighted our entire team and we hope to continue serving you for many more years to come. Please feel free to contact us anytime if there is anything more we can assist you with.
Yours sincerely,
VinCo Team
UK order, top quality and great communication
Really loved your easy ordering from the UK with great clear communication at all stages it was lovely to get quality garments well made that fitted well and true to size. Ordering was simple, paid in GBP and delivered in a good time. Thanks.
21 septembre 2023
Avis spontané
Réponse de VinCo Hawaiian Shirts
Thanks a ton for sharing your experience with us! We're absolutely thrilled to hear that you're satisfied with your purchases. We'll continue working hard to ensure that we don't disappoint you in the future. If you have any other feedback you'd like to share with us, please don't hesitate to reach out to us anytime.
Yours sincerely,
VinCo Team
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