Haysto Avis 3 122

Haysto have been nothing but amazing dealing with our case. Our whole house buying experience has been made so much easier because of them. They sorted everything for us and explained the whole process so we didn’t need to stress. Very professional and friendly advisors and I recommend anyone buying a house in the future to use Haysto. Because of them my family and I finally have our forever home and for that I will be forever grateful. Big thank you to Ian, Helier, Robin and Glynn for everything you have done for us!

Haysto have been on a long journey with me from a very complicated joint ownership situation to having my independence and peace of mind back! The perseverance and support of Paul in particular has got me a great mortgage offer and I am so excited and grateful! I hope anyone reading this is encouraged that there is help to sort out a difficult situation.

We got our mortgage offer through today and we couldn’t be happier with the Haysto team. Our first point of contact was Jack who is absolutely lovely, he was so informative and reassuring after multiple no’s from other brokers; Tom, our mortgage advisor, is absolutely amazing, so helpful, so lovely and very knowledgeable & the rest of the Haysto team have been great. Could not recommend them more. If you think you can’t get a mortgage, Haysto will do it for you!

High street banks wouldn't give me a mortgage due to unadopted road, no owner, no maintenance agreement, despite having an indemnity policy, road in great condition and no problems for 60 years. Haysto got me a mortgage sorted within 48 hours at a decent rate, only slightly higher than what high street banks were offering. £1,699 is a steep fee, but a mortgage you shall have.

Very good communication from the beginning. I was kept updated throughout the whole process. Very good service and very friendly and helpful and very pleased with the end result. Thank You.

Great communication from all of the advisors, and the app is very easy to use and navigate.
Highly recommend

Great overall customer experience, I was informed through every step of progress and what would be need for the next steps of the process.
Support always available , online or via telephone conversations. I would recommend this service.

I worked with Haysto team and was impressed — responsive, clear communication. Closing was smooth and stress-free; highly recommend.

I didn't think I'd be able to get a mortgage before contacting Haysto. I started the process and the middle of February 2026 and I am about to conclude my purchase later this week (middle of April 2026). I couldn't recommend Haysto and the staff there enough!

I had an outstanding experience with Haysto while securing a mortgage for my first home. After being turned away by other brokers, I was feeling discouraged, but the team at Haysto went above and beyond to make it happen for me. Their dedication, persistence, and expertise truly set them apart. A special thank you to Zack, who was incredibly helpful throughout the entire process—always available to answer questions and provide reassurance. I’d also like to thank Lukas, Aiste, Laura and Emeric for their support and professionalism. Together, they are a formidable team who genuinely care about their clients and work tirelessly to achieve the best outcomes. I couldn’t be more grateful for their help in making my first home a reality. Highly recommended!

I experienced good customer service from assigned team member. They were prompt to respond to my queries and provided support whenever required.

Absolutely chuffed with Haysto, didn’t think I’d get a mortgage as I have a few negatives against me but from the start Matthew was amazing. Went through everything and he searched around to find the best deal he could given my circumstances (and everything going on in the world currently!) found one that was affordable and suitable and then the whole team kicked in and got it over the line. Honestly wouldn’t have been able to proceed with buying my ideal home without the whole Haysto team

Him say can help at any cirkstunstance and any credit score but him don't help to me

The service was great but it fell a little at the last hurdle when it was passed to a case manager. I had to keep chasing for updates and being the one giving what I felt was important updates rather than the other way around. I didn't get a welcome call, only a call once the offer came through from the lender. Appreciate it takes time at this stage but it felt like once the application was submitted then the level of service dropped off. Estimated response times stated within a few hours but I waited beyond this, sometimes until the following day for a response.. I was of the understanding updates would come every 48hr even if there wasn't an update but that didn't seem to happen to keep my mind at ease during the most stressful part of the process. All handlers prior to case management would get 5*

Very helpful all the way through, Laura my case manager was helpful and checked in regular, I want to say how great Callum has been all the way through, whenever I had a question he was there within minutes.

Really impressed with Haysto. Got a call from them within minutes of putting my details in their system on Good Friday, then had a chat with an adviser about an hour later and they got me an agreement in principle on Easter Sunday, so they work quickly and even on bank holidays

From start to finish the team were brilliant, they helped my wife and I through everything. I lost my job a few years ago which caused a couple of issues, but they reassured me that it was totally fine and could help get some offers. Everyone at Haysto was absolutely brilliant and very professional and personable at every stage of the process! So thank you to Karen, Shannon and the wider team!

After moving from another broker that failed to match us with an appropriate lender, Haysto have been absolutely exceptional. Every person that we have dealt with has been friendly and knowledgable, and the ability to message members of our team online has been a fantastic bonus that really made us feel like we were constantly up to date with the progress of our application. We were slightly apprehensive about the offer fee but given how quickly our application was sorted out, and the service we've received thus far, I believe it was worth it!
Would definitely recommend Haysto to others.