Superdrug Health Clinics Avis 

Visited cardiff store for travel vaccinations. Very positive experience. The nurse Zion was helpful, reassuring and thorough.

The nurse was very professional, took care of everything. All I had to do was drop the parcel into the post box. Will definitely use again.

Nurse (Lisa)was very helpful & knowledgeable,answered all my questions

Attended for the phlebotomy service. The service I got was brilliant. Seen straight away, no waiting for my appointment. The member of staff who saw me was lovely, efficient and knew what they were doing. Would recommend for a quick and easy service. Would love to have the service available in the Lincolnshire area for ease of access.

Donna, our nurse, was wonderful and made the whole experience really straightforward and easy

Dorothy, the nurse at Shepherds Bush, is fantastic

I had a vaccination appointment with nurse Karen in the Birmingham Bullring location. She was so lovely and understanding, talked me through everything patiently, answered all my questions in depth and was just overall friendly and helpful. The vaccination process itself was also so easy!

Very friendly, helpful nurse. Supplied information needed for travel and then administered vaccines needed. Good experience

Professional, very pleasant and helpful.

Easy to book blood test online, less expensive than other providers and altogether convenient. Staff on arrival were charming and good humoured. Only comment is that the phlebotomist was inexperienced and a bit too informative about how difficult she found it when my veins were hard to find. She did perfectly but the commentary made me unnecessarily anxious. I totally recommend Superdrug.

The nurse went through all the advice relevant for my trip, with clear and well researched answers to all my questions. We agreed which vaccinations I needed and I was able to have two of them straight away - seamless.

Lisa the nurse was super helpful and reassuring , she administered my vaccination expertly and explained everything I needed to know re health on my travels. Holly

Excellent service delivery

V helpful staff and convenient appointments for travel clinic.

Blood Tests ... is this new to their offer?
I've not used a SD health clinic before, but know they've done travel / vaccinations for a long time.
I needed a blood test done privately and the clinics came up when I googled for the service.
Booking was relatively easy, although the first time I searched I was directed to Solihull but when I went to book it wouldn't let me and redirected me to Coventry.
I booked and received my confirmation, neither of which took any note of WHICH blood test I wanted.
I assumed they'd collect this information in a pre-visit questionnaire so wasn't overly concerned.
I then received an email which indeed asked for this, but when I used the link and when I went to the website and logged in just took me to the booking page again, as if I hadn't actually made a booking.
This concerned me, so I emailed in, asking to confirm my booking and to make a note that it was the testosterone blood test I wanted ... 48hrs later I received an email (which further concerned me) saying they couldn't book the test by email, and sending me a link to the booking page!
So I resorted to hunting for a telephone number ... I got through to someone, explained my situation, I was told there was a "glitch" but its sorted now ... its not!
He took my details and supposedly added them to my booking, but the nurse couldn't see them when I arrived for my appointment.
The blood test wnet OK, but I was handed a package that I had to take to the post office that day - this hadn't been clear at the time of booking or before the blood was taken. Its a good job I could do that, otherwise it would have been wasted.
It didn't end there - we went to the till to pay, and they couldn't find it on the till system. After several people were involved they put it through on a special code, but not for the price on the website.
Checking the price for myself, I spotted in the small print that the test I'd booked / had was a fasting test ... luckily for me I had naturally fasted before the appointment - but at no point was this pointed out to me - not in booking, not in confirming the booking online, nor was it checked by the nurse before taking the bloods.

I am now waiting for the results - but my advice would be, really know what you're doing when you use this service OR wait till they've bedded it in more.

Mel at Dundee was really helpful and didn't hurt me at all drawing blood!

Results came through very quickly.

Eay process,Nice and pleasent staff member.

Outstanding attention from Nurse Natalie at Bromley, Glades store.
Kind, attentive and informative. Very professional from start to finish.
Would recommend wholeheartedly the service provided.

Great service and brilliant nurse. Easy to book online.