Superdrug Health Clinics Avis 

14 820
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I dont remember her name but the young woman who performed my ear wax irrigation procedure at the Metro Centre branch was lovely. Very calm and knowledegable. Her experience and knowledge helpe... Voir plus

Noté 5 sur 5 étoiles

I visited Superdrug in broadway for a health report. Jane who assisted me was a real Gem. She was thorough in her explanation of the report helping me understand exactly what was good and what I might... Voir plus

Noté 5 sur 5 étoiles

I booked an appointment for Earwax Removal at the Colchester branch which I attended today. I saw Jessica who asked various questions about my health and prescription drugs. She explained how the cha... Voir plus

Noté 5 sur 5 étoiles

I booked a blood draw for a Medichecks test at the Oxford Road clinic in Manchester. Alaa was amazing and made the process so simple even though by veins weren't being cooperative! The care and attent... Voir plus

À propos de l'entreprise


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

15 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,8

Tous les avis

(14 820)

2 981 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Failed administration of blood test

Went to appointment for blood test. Nurse tried twice to take blood and failed both times, then claimed that they were only allowed two attempts, so didn't try again and I couldn't have the test. I was well hydrated, and have blood taken every three months at the local hospital, and have never had any problem there at all. They suggested I come back the next day, as though I had all the time in the world, and I did not want to point out that they weren't going to be any more competent the following day! Huge waste of time, when the whole point of it was to save time over NHS test.

18 août 2026
Avis spontané
Logo de Superdrug Health Clinics

Réponse de Superdrug Health Clinics

Hello,

Thank you for taking the time to give us your feedback.

Please accept our apologies for any inconvenience caused.

We want to ensure we address your concerns properly. We encourage you to email us directly at contact@healthclinics.superdrug.com with more information about what happened, so we can investigate this further.

We are always looking for ways to improve our services.

Kind regards,

Zara
Senior Patient Care Advisor
Superdrug Health Clinics

Noté 5 sur 5 étoiles

We used the travel vaccination service

We used the travel vaccination service. The nurse was excellent and explained all our options and risks. Overall very happy with the service. Only downside was site for booking the appointment seemed complicated.

17 août 2026
Avis spontané
Noté 5 sur 5 étoiles

The appointment was on 17.9.2026 in…

The appointment was on 17.9.2026 in Reading with Amanda. Timing prompt, information excellent and satisfactory outcome. Gently pursuaded to have the yellow fever inoculation that I had been scared of because of my age (78) and feel much more positive about safety on holiday. The treatment also applies to my husband.

17 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Wonderful. Caitlin was efficient quick pleasant and efficient. The whole service was excellent. I had tried unsuccessfully to do a home test. Being able to have the blood test taken by Caitlin was 100% better.

17 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service and superb nurse

Great service. We went to Charing Cross branch and nurse Ruben, was excellent, he has our history on file and coupled with our other hand notes sorted us out for a big trip to Brazil. He ensured we were well informed and comfortable with the process and was great to chat to.

17 août 2026
Avis spontané
Noté 5 sur 5 étoiles

I went to Superdrug

I went to Superdrug, highcross Leicester to have Aesthetic, dermal and lip filler. Chermaine was the health professional that carried the procedure. She explained threw all of the procedure. In a very sterile room, and definitely will go back. Excellent service and would highly recommend to go here. Happy with the results, thank you again.

7 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Flawless

I booked at York to have my blood drawn for tests with Blue Horizon. Emma was fabulous and the whole process from online booking through to Emma boxing up my vials with me only having to worry about posting them on was flawless.

I was really impressed with this service, as excellent customer service is a rarity these days. The Superdrug blood draw service was 5/5 🌟 Thank you!

4 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Awful experience

I’m usually of the opinion, if you have nothing nice to say then say nothing at all but after my husband and I paid £240 each for travel injections the service provided by the nurse was the most unfriendly and unprofessional I have ever experienced. I happen to see the one star review by Amanda Javes about (Margi) so I’m assuming it’s the exact same nurse we saw as her review was spot on and saved me writing a fresh one!!! We went along for a consultation and advice having done the research myself and like Amanda said, Margi just read it off a crib sheet and said to us “so what do you want to do”!!! I was hoping she would be explaining and advising for our needs not us!! Each visit we dreaded, if we could have changed service provider after the first dose we would have done but did not want to disrupt the time periods in which you have to have the injections. Margi even told my husband he was late for his appt but he showed her the time she wrote on his appt card and she said he should have logged on and checked the time again!!! Everybody is entitled yo have an off day but three visits on the trot and being dealt with off hand is not acceptable. I have to say we won’t be using Superdrug’s travel clinic again which is unfortunate just because of one person ‘s actions!!

10 août 2026
Avis spontané
Logo de Superdrug Health Clinics

Réponse de Superdrug Health Clinics

Hello,

Thank you for taking the time to give us your feedback.

Please accept our apologies for any inconvenience caused.

We want to ensure we address your concerns properly. We encourage you to email us directly at contact@healthclinics.superdrug.com with more information about what happened, so we can investigate this further.

We are always looking for ways to improve our services.

Kind regards,

Zara
Senior Patient Care Advisor
Superdrug Health Clinics

Noté 5 sur 5 étoiles

Great team and service

Great team and service
The team that does the blood tests in Basingstoke are wonderful. Really friendly with no waiting times.

14 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Poor treatment

St Steven’s Street, Norwich - nurse was very unfriendly. Went for travel vaccinations and it didn’t even all end up in my arm - some squirted out and dripped down my arm. Terrible experience and made to feel like a nuisance. Unfortunate as I never leave reviews like this, but I wish I knew how poor the treatment would be before I went.
(Other staff in the shop seemed friendly)

8 août 2026
Avis spontané
Logo de Superdrug Health Clinics

Réponse de Superdrug Health Clinics

Hello,

Thank you for taking the time to give us your feedback.

Please accept our apologies for any inconvenience caused.

We want to ensure we address your concerns properly. We encourage you to email us directly at contact@healthclinics.superdrug.com with more information about what happened, so we can investigate this further.

We are always looking for ways to improve our services.

Kind regards,

Zara
Senior Patient Care Advisor
Superdrug Health Clinics

Noté 5 sur 5 étoiles

Excellent service

Gemma was very professional and extremely thorough. Went through the whole process and explained everything in detail. We weren't rushed and felt at ease about the whole process. Excellent service and I'd highly recommend getting your yellow fever vaccinations at superdrug clinic

15 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Travel vaccines

Visited Whiterose for a travel appointment and vaccines. Bethany who I saw was amazing, shared great knowledge and really made me feel comfortable. Highly recommend

15 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Amanda was lovely!

Amanda was lovely. She explained everything to me and answered any questions I had. After my treatment, I walked away floating on air. Thank you Amanda.

15 août 2026
Avis spontané

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