Healthengine Avis 

183
TrustScore 3.5 sur 5

3,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Useless! Booked an appointment, and was sent the Dr's name (was to be a new patient) and was sent the time and the physical address; 275 Grey St South Brisbane. Why? They are online services only?... Voir plus

Noté 3 sur 5 étoiles

I have never had an issue with booking via Healthengine until today. I booked an appointment at the doctors I’ve visited several times. The receptionist asked me if I was new. I said no, she asked me... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Dr Kristine Gail is good and friendly. I recommend her. My experience with Healthengine is awesome. I don't have to wait in queue in clinic spreading cold. I can do it all virtually. Perfect consul... Voir plus

Noté 5 sur 5 étoiles

Great app saving time and allowing users the space to calculate and coordinate days and times without the back and forth over the phone. Especially helpful when feeling unwell and have little patience... Voir plus

À propos de l'entreprise

  1. Entreprise de logiciels

Écrit par l'entreprise

Get better connected to healthcare. At Healthengine, you can find the right care, connect with healthcare providers and manage your healthcare, all in one place. We’re here to help you get a better experience across each step of your healthcare journey, making healthcare more affordable, convenient and certain.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

183 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,5

Tous les avis

(183)

39 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Overpriced advertising

Advertises as "free" listing for practices but actual costs are ridiculous.
Pricing (Per Location):
One time setup fee of $149
12 months fixed term
$29/month solo practitioner + $49 new patient fee

27 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

I would give a 0 if I could

I would give a 0 if I could. I booked an appointment through here and subsequent prescription was routed through this absolute garbage app.

As a result it default to opening my prescription and then lost it on the app. It took a member of staff at the chemist to show how to open the link in safari as the only work around.

I’ll happily be looking into ways to take this further as it could be a genuine health threat for people needing repeat prescriptions. -100.

Stay away from this app.

25 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

Doc was in hurry

Doc was in hurry. Just tell them the medicine name and they will provide prescription but if you ask them if this med is ok? No prescription will be provided and phone was cut even before I was asking for a simple cold and flu prescription to take claim from my insurance.

29 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

Doctor refused to give a repeat script

Doctor refused to give me a repeat script that 2 doctors before him had done. Wanted me to take time off work to get bloods done that I would be doing in May with my normal GP. So I paid $ for absolutely nothing. Do not recommend

2 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

Quick to charge but no service!

Booked an appointment this morning and did not receive a call. I was travelling and sat in one place for an hour waiting for the promised call that never came. When I tried to contact Healthengine I couldn’t speak to anyone and the chat function just gave generic information that was no help. I tried emailing Healthengine on the patient email with no luck. They were quick to charge me but did not provide the service promised. Save your money and don’t bother with this organisation!

14 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Account recovery doesn't work

There account recovery procedure doesn't work so I can't login. Also I applied and paid for medical certificates I never received. There has been no response for the support ticket I submitted on that one so it looks like I have lost my money.

24 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

The website is terrible

The website is terrible. It isn’t easy to enter your birthdate. I left the site for a few seconds to get my Medicare details, but when I returned I had to start all over again.
I had also provided this information a few years ago, yet I have had to do it all over again.
Not intuitive.

3 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

Paid but no website

In November 2023, I paid Healthsite, who I was told was an arm of Healthengine, nearly $2,500 to create my website. As of 17th March 2024, I still have no website, with not one phone call returned and since December, with no emails other than automated ones to say that every person I contacted no longer works there. Can someone help, please?

17 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Dr Kristine Gail is good and friendly

Dr Kristine Gail is good and friendly. I recommend her.

My experience with Healthengine is awesome. I don't have to wait in queue in clinic spreading cold. I can do it all virtually. Perfect consultation. I got my prescription all done virtually. Great and efficient services!

18 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

worthless

worthless - a booking app that doesn't make a booking. I made an appointment only to show up and be told there was a 'glitch' and the system had booked multiple people for the same appointment.

they only have one job and they are not even doing that!

19 mai 2023
Avis spontané
Logo de Healthengine

Réponse de Healthengine

Hi SueSan, I'm sorry to read about your experience and I've flagged your note for the team. Getting some more info from you would be helpful and I hope you will contact my team members at patienthelp@healthengine.com.au They can look into this for you and help get you booked.

Noté 1 sur 5 étoiles

will not reserve your booking

Booked an appointment for a COVID vaccine only to find that Healthengine had booked 4 people for each slot. I was sent away and now I have to book again and start the whole thing over.

19 mai 2023
Logo de Healthengine

Réponse de Healthengine

Hi Anne. I'm sorry to hear about your experience and would ask that you please get in touch with my team members at patienthelp@healthengine.com.au so they can look into this issue for you.

Noté 5 sur 5 étoiles

I have been a patient of Shalom Medical…

I have been a patient of Shalom Medical Centre Mandurah GP Dr Pratheesh Anthonypillai for several months now. Firstly, Dr Anthonypillai is extremely knowledgeable and experienced which instills a great deal of confidence to the patient knowing that whatever the medical ailment, Dr Anthonypillai will make an informed and evidence based diagnosis and prescribe the corresponding treatment. Second, and equally important, Dr Anthonypillai is one of those rare doctors who can communicate medical information to the patient in a manner that is easy to understand but with always presenting the full clinical picture. Therefore, I recommend Dr Anthonypillai to anyone seeking a GP where you can feel confident that your medical needs will be taken care of to the highest of medical standards. Andrew

9 mai 2023
Avis spontané
Logo de Healthengine

Réponse de Healthengine

Thanks, Andrew, for sharing your experience and we passed on your feedback to the medical centre and your doc. Glad you found such great care.

Noté 5 sur 5 étoiles

Quick access to Bulk Billed appointments.

This app provides quick access to appointments at the BULK BILLING medical clinic near me.

I use this app, and attend this clinic, because I want to support BULK BILLING clinics.

14 mars 2023
Avis spontané
Logo de Healthengine

Réponse de Healthengine

Thanks, Doug, for sharing your experience with the Healthengine app!

Noté 5 sur 5 étoiles

Very convenient

Very convenient. Easy to access and follow. Just a really great app to have.
WONDERFUL!

14 mars 2023
Avis spontané
Logo de Healthengine

Réponse de Healthengine

Great to hear about your experience with the Healthengine app. Thanks, Carol.

Noté 5 sur 5 étoiles

I love using this

I love using this, it makes live so much easier.

13 mars 2023
Avis spontané
Logo de Healthengine

Réponse de Healthengine

Thanks, Frances, for sharing your take on the Healthengine app!

Noté 4 sur 5 étoiles

Great clinic

Nice easy staff and doctors and nurses

13 mars 2023
Avis spontané
Logo de Healthengine

Réponse de Healthengine

Glad you were able to get connected with a great GP clinic through Healthengine, Kate!

Noté 5 sur 5 étoiles

Easy to book an appointment with my…

Easy to book an appointment with my doctor. The questions are clear and easy to fill out.

13 mars 2023
Avis spontané
Logo de Healthengine

Réponse de Healthengine

Thanks for the feedback, Louise and glad the process was easy for you.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus