I was very disappointed at first, after making numerous attempts to receive my order..it took 4 months to get my order..but Fretzie.. did make it right with following up with me in receiving my order.... Voir plus
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Lisez les avis des autres
Healthletic customer service is excellent! I've reached out to Healthletic on several occasions and have never had a problem. Response time to my emails has been very fast. Communication back and for... Voir plus
Had an error in the order process and the reason I'm giving a 5 star review without having even received the product yet is how easily they handled the mistake. I emailed them and Rachel responded qui... Voir plus
I ordered supplements from this company 5 months ago and never received my order. I paid $282.85 for the product. The company has failed to respond to my numerous email inquiries or my request to canc... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Supplements and systems for peak health. Company offices: US: Healthletic LLC 312 W. 2ND ST #2359 CASPER, WYOMING 82601 UK: Healthletic LTD 27 Old Gloucester St London WC1N 3AX, UK Support: hello@healthletic.io
Coordonnées de contact
312 W. 2ND ST #2359, 82601, CASPER, Etats-Unis
- hello@healthletic.io
- healthletic.io
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 25 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
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Waiting on an order
Waiting on an order! It’s been a week! I get stuff from China quicker- no follow up.
Not great - limbo
They false advertise and use deceptive…
They false advertise and use deceptive business practices. Buyer beware!
I tried to order these products and got…
I tried to order these products and got nothing but grief from Healthletic. They said two shipments of BONE were delivered to my home address, but I got NEITHER. When I communicated several times with customer reps they insisted I had received these orders because their tracking said so. TERRIBLE CUSTOMER SERVICE. I'm left with no recourse other than to file a fraud claim with my credit card. I would warn anyone not to risk sending money to this company.
Scam and Delay Tactics
I placed an order May 12. I contacted them after 3 weeks asking status of my shipment. They said they would provide priority to my shipment. I waited a couple more days and contact them again. I asked for a refund. They tried delaying longer. I demanded a refund and again they stated they would place immediate priority to my order. I replied again demanding refund and cancel order. I ended up having to go to my credit card company and disputing the charge. This is a scam.
Thanks Chelsea for changing delivery…
Thanks Chelsea for changing delivery address and subscription changes, 5 stars
Good to Great
Started off not too great, but when i emailed customer service with my questions/concerns...they took care of everything very quickly and made me very happy and satisfied with their services
I was able to make my order…
I was able to make my order efficiently. I just hope your product will help me with my leg pain.
Bought once but the product never…
Bought once but the product never shipped. Just realised they charged me a second time a month later. Never shipped. $500AUD stolen.
ordering was fine
ordering was fine, but why would anyone use Shop for tracking? ridiculous!
Would have given 5 star but thought the…
Would have given 5 star but thought the itty-bitty icon for subscription could have been bigger. I just find OTHER websites and products mislead the customer and it leads to a bad experience ..otherwise u get 5 🌟🌟🌟🌟🌟
Excellent customer service
New to your company but I had an issue with the free shipping and it was resolved to my satisfaction quickly and efficiently.
I was auto subscribed and can't quit
I was auto subscribed into a renewing subscription to BPC 157. I never signed up for that. Now I'm asking to be removed and I get an email bot saying they can't find my account. I'll probably have to call my credit card company to stop the payments because these guys are based in lithuania ... and if their sales practices are this shady - doen't give me much faith for whats in the bottle.
If I could rate less than one star I…
If I could rate less than one star I would. I ordered Nattokinase May 5. No shipping details as of 05/23 so I wrote asking for shipping details. It is now 5/29 and no further updates and no further responses. I cancelled my subscription so they should not charge me again, and requested a refund.
User friendly purchasing process
User friendly the selection and payment process
Complete SCAM
I also fell for the premium website feel, and guaranteed Nattokinasse product.
Absolute SCAM. Products not received, and email after email, they have failed to even dispatch an item. Then another unauthorised credit card transaction from them claiming I subscribed. Like so many others, I've been rolled. Giant SCAM. Avoid at all costs.
First Time ordering
First Time ordering. A little too many offers that popped up. Been taking a different brand - but I have to take 5 capsules and that is a little bit too much. It went well received my discount code and guide very quickly.
New customer…
All the reviews that I have read have been very positive ordering your product it was very simple hopefully it arrives quickly and in fact and I hope that it is as good as everyone says I will write another review after I have tried the product for you a few weeks
I decided to order from them and never…
I decided to order from them and never received the product next thing. I know they are charging me again. The next month, which I did not sign up for a ongoing subscription. But somehow they claim I did.
Beware when you place an order
I placed my order on April 14 and it is now May 26 , which is 41 days and I still do not have my order. I have contacted Healthletic 3 times and they say it has been shipped. I check the tracking and it is stuck in the same place each time I check. I will not make another purchase from this company. When you order a product, you expect to get it in a reasonable time frame.
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