All went well and smoothly. Good experience as usual. However my appointment did run quite late and it would have been helpful to be told that rather than me having to enquire. I also think it wo... Voir plus
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Excellent customer process from start to finish. Kasia provided great guidance up front so that I could make informed decisions. The preparation instructions were clear and on the day, the appointment... Voir plus
I was given an appointment straight away. The procedure was efficient, every staff member was friendly and helpful. I was very pleased with the experience. I can strongly recommend the company.
Super efficient. Quick, helpful, informative. Even got me a drink whilst I was with waiting between tests. All healthcare should run like this.
À propos de l'entreprise
Écrit par l'entreprise
We are the heartscan people. We scan to diagnose and protect people from coronary heart disease, the leading cause of death and morbidity in the developed world. We offer free virtual consultation to people over the age of 40 who have heart concerns and, where appropriate use state of the art 'virtual coronary angiography' and other heart scans to help people find out about their cardiovascular risk and make lifestyle and other changes required to lower risk, where appropriate.
Coordonnées de contact
5 Huxley Road, Surrey Research, Surrey Research Park, Gu2 7RE, Guildford, Royaume-Uni
- 01483467100
- office@vcl-surrey.co.uk
- heartscandirect.com
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Clear,kind and caring.
Being confronted with a CT scanner can be daunting,but I was put at ease by the positive atmosphere generated by everybody in the team and the clear , kind and caring way they went about their business .Providing a nice cup of coffee afterwards was very thoughtful.
Staff who gave you confidence with…
Staff who gave you confidence with clear directions.
Outstanding Care and Professionalism
The team at Heart Scan Direct are absolutely fantastic and true specialists in their field. I have visited multiple times over the past year and had the opportunity to meet most of the team, every interaction has been positive.
No question is ever too small, and you are always made to feel valued and important. The facility itself is outstanding, with everything on-site, from a CT scanner and blood testing to a wide range of specialist equipment, which means the team can diagnose with speed and confidence.
All of my follow-up consultations have been extremely thorough, and I have never felt rushed at any stage. The care and attention to detail are second to none.
I would highly recommend Heart Scan Direct and the SCVC.
(Paul)
Fantastic staff and nurses and…
Fantastic staff and nurses and everything done very efficiently with continual updates as to what was being done during the scanning. Highly recommend.
Knowledgeable and friendly staff
Knowledgeable and friendly staff. Top quality Canon CT scanner.
Very easy and convenient service from…
Very easy and convenient service from professional staff
Made to feel comfortable and relaxed…
Made to feel comfortable and relaxed and friendly staff.
Staff members were kind
Staff members were kind, considerate and explained everything in an understandable manner. They gave me confidence and allowed me to relax for the tests they were carrying out.
An excellent service I would thoroughly recommend.
Staff made it a pleasant experience.
From the moment I arrived to when I left, I was looked after very well. All the staff are so polite, friendly and helpful. I felt very much at ease.
CT scan at VCL
I had a very successful visit to VCL. Two members of staff, a nurse and a radiologist were very professional, friendly and supportive. They guided me through the entire process around the scanning and ensured I felt comfortable at all times.
Easy parking swift attention staff very…
Easy parking swift attention staff very friendly
Very efficient
Very efficient. Easy parking. Seen very quickly despite arriving early. Made absolutely sure I was OK to drive afterwards.
Late but great
Excellent team - very quick when they got to me and lovely people.
Only reason not 5 stars is that they were an hour late because of a backlog - but they did keep me informed and were obviously doing their very best to make up time.
I highly recommend Heartscan
I was very impressed with my care at heart scan. Everything went very smoothly and I was treated with kindness and respect every step of the way.
Excellent care
Excellent service to be able to have scan tests and follow up appointment all on one day.
Friendly and helpful staff.
Visit to 5 Huxley Road, Guildford
Courteous and helpful staff. Procedure clearly explained. 5 stars for them. 4 stars due to shortcomings in the premises. No air conditioning. No adequate disabled access (front door awkward to operate, particularly by the elderly). Sitting area small.
All very professional
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