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Lisez les avis des autres

Noté 5 sur 5 étoiles

As with every One Heimat order, the delivery was very quick and the quality excellent. Certainly the place to go if you are looking for a taste of Germany in the UK. Great variety of products. Canno... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered for the first time. Little hick up with Address. Immediately solved. Lovely products. Arrived real fast and in perfect condition. Will definitely be ordering again . Excellent xxx

L'entreprise a répondu

Noté 4 sur 5 étoiles

Great that I can readily purchase products that are somewhat difficult to find otherwise. My only grouse would be the delivery by amazon - I was bombarded by messages from them and then when they del... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I can obtain some German foodstuffs from Lidl and Aldi, but many of the things I grew up with, like Teewurst, Bratheringe, Griebenschmaltz, proper Leberwurst, proper red cabbage, Knoedel, just aren't... Voir plus

À propos de l'entreprise

  1. Service de livraison des courses

Écrit par l'entreprise

Strength is not always loud. Sometimes it is measured by patience, wisdom, and the confidence to move forward with purpose. Inspired by the symbolic qualities of the elephant, Pelifantti is built around the belief that lasting success comes from thoughtful decisions, resilience, and an unwavering commitment to progress. The brand values intelligence as much as innovation. Every feature, every improvement, and every technological advancement is carefully considered to create a digital environment that feels intuitive, dependable, and refined. Rather than following passing trends, Pelifantti focuses on sustainable development, reliable performance, and a seamless experience that continues to evolve with the needs of a global audience. Like the elephant itself, Pelifantti represents stability, loyalty, and quiet confidence. These timeless characteristics shape the brand's identity, creating a balance between modern technology and enduring values. Precision, transparency, and attention to detail are not simply goals—they form the foundation of every decision behind the platform. Pelifantti is more than a distinctive name. It is a symbol of strength guided by wisdom, where innovation serves a purpose and every step is taken with intention. By combining trusted technology, premium quality, and a philosophy built on resilience and long-term vision, the brand creates a digital experience designed to inspire confidence today and for years to come.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

388 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(388)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

So very pleased

So very pleased, to have found a company, who sells German food. I am German, but live in the Uk for so many many years. But I miss my German food so much. So I was so pleased to be able to buy now German food, n will carry on buying in future without any doubt.such a quick delivery is amazing. Everything I bought is outstanding. Such a fantastic service. Thank u.
A very happy customer indeed.

28 août 2023
Noté 5 sur 5 étoiles

This was my first order and I am very…

This was my first order and I am very impressed with the speed and efficiency it was handled.
The website was well designed and I had no trouble placing my order which sometimes for an 80 year old like me can be a bit of a pain.
I can certainly highly recommend it and will definitely use it again.
I. Amlot

26 août 2023
Noté 2 sur 5 étoiles

I ordered a bar of ritter sport coconut…

I ordered a bar of ritter sport coconut chocolate, what was light brown inside and didn't taste nice, so it went in the bin. That was the second time I ordered chocolate , that was damaged.

7 août 2023
Logo de Pelifantti

Réponse de Pelifantti

Dear customer, kindly accept our sincere apologies. This should not have happened. Could you kindly send us an email (mail@heimat.one) so we can identify the order and issue a refund immediately.

Many thanks,
Heimat

Noté 5 sur 5 étoiles

Happy customer

Happy with the quality of goods and the speed of delivery. Will definitely use again

7 août 2023
Noté 1 sur 5 étoiles

I have not received my goods yet

I have not received my goods yet. The delivery company you are using are incompetent.

7 août 2023
Logo de Pelifantti

Réponse de Pelifantti

Dear Customer, we are sorry to hear that you had a bad experience with one of the delivery companies. We would really like to learn more about what happened (to improve going forward) and - more importantly - assist you in resolving this issue.

No matter what happened exactly, we are positive to find a solution asap.

Kind regards,
The Heimat Team

Noté 1 sur 5 étoiles

Goods damaged by Evri so order…

Goods damaged by Evri so order refunded. Would have been good if you had just sent another dispatch rather than cancelled.

2 août 2023
Logo de Pelifantti

Réponse de Pelifantti

Dear Customer, we would like apologize for the service you had to experience with Evri. While they are a cost-effective delivery company, some do indeed experience similar issues. We are working with them to get this improved going forward.

Regarding refunds: We do indeed rather refund an order - incl. shipping costs - straight away. That's so you can decide yourself if you would like to give it another try (and place a new order). At the same time, we do understand that some customers may not want to do it.

Noté 5 sur 5 étoiles

Proper traditional German food

I can obtain some German foodstuffs from Lidl and Aldi, but many of the things I grew up with, like Teewurst, Bratheringe, Griebenschmaltz, proper Leberwurst, proper red cabbage, Knoedel, just aren't available any more locally. So thank you! Christmas isn't Christmas without fried herrings on Christmas Eve!

18 juillet 2023

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