Big shout out to Rebecca Lancelot who along with the rest of the team at Hello Neighbour helped us secure further tenants and have a seamless stress free transition from one tenant to another. Always... Voir plus
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Lauren@hello-neighbour was fantastic from start to finish she processed two lots of tenants for two separate flats ,chased up and kept us updated. Even getting out the APTs all in good time so everyon... Voir plus
From the beginning it was such an easy process. Booking the viewing took me one minute, and after that everything went very smoothly and easy. Rebecca (our agent) helped us through the whole process a... Voir plus
Hello Neighbour agents have managed our property very well. They always inform us in advance of upcoming renewals, gas safety checks etc. Agent Melissa Burrows was very helpful and proficient with cor... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de location immobilière
- aussi dans
- Agence immobilière
- Maintenance immobilière
- Société de gestion immobilière
Écrit par l'entreprise
We make lettings simple, fair and fast. We match great homes with great tenants, with no hidden costs or headaches… for anyone. With Hello Neighbour you can rest assured that our tenants and properties are well cared for. What’s more we save landlords on average 67% in fees compared to the average high street agent.
Coordonnées de contact
14th Floor, Hello Neighbour, Apex Tower, 7 High St, New Malden, KT3 4LH, London, Royaume-Uni
- 02080519546
- contact@hello-neighbour.com
- hello-neighbour.com
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A répondu à 100 % de ses avis négatifs
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Lauren did an amazing job
Lauren did an amazing job. I appreciate her updating me and resolving all issues as quickly as possible. Thank you for making the process easy
Very reasonable fees
Communication is clear and to the point. No waiting days for replies to emails. Charges are very reasonable and kept low due to their business model. Recently attended online session on Renters Rights Act which was very useful and free.
Thanks for everyone who helped.
Thanks for everyone who helped.
Especially Rebecca, thank.
I love Hello Neighbour....!!
I have been with Hello Neighbour for a few years now and have nothing but praise for them. All the way through I have had prompt and exceptional service. Isabella in lettings has been totally lovely and 100% on the ball with everything. As for Josh, my property manager - he has been more than amazing!! I had a very challenging tenant which he handled really well, whilst being on hand to advise on everything that came up. There was never any delay in communicatons and I appreciated so much having such a top property manager at what was a challenging time for me.
From the first day when we went to view…
From the first day when we went to view our flat till our final deposit each and every person from Hello Neighbour were amazing and absolutely helpful.
I would like to extend my heartfelt thanks to Lauren, she's been great during that period.
Hello neighbour was so authentic and trustworthy letting agents.
Helpful, responsive, and competitive
I’ve been working with Hello Neighbour for nearly three years, and they’ve consistently been a pleasure to deal with, always helpful, responsive, and competitively priced.
Honestly by far the most communicative…
Honestly by far the most communicative and easy move I’ve had. Everything was so clear and timely. Highly recommend!
First class service!
I find the Hello Neighbour team very efficient, with speedy responses to queries and any work that needs doing is organised well and at a decent price. Can't recommend the Hello Neighbour team more highly!
Terrible platform
Terrible platform, one of the worst I've ever used. For a start, there is no in-built messenger between enquiries and landlord - who came up with this obscene arrangement, if you are an ONLINE agent?! The idea is that you are supposed to call back every single enquiry left under your ad - why would you want that and not just email back your questions and filter them through this way 100 quicker and more efficient?!
Secondly, you have to call them to turn the ad off, there is no option at all to manually turn off advertising. I am sorry, what?! Who came up with it? It gets even worse - I had to call twice about one ad, because the guy said he'd do it but obviously never did, so I had to call AGAIN to turn the ad off. Absolutely awful. Will never use it again.

Réponse de Hello Neighbour
This company has been excellent in…
This company has been excellent in finding good tenants and looking after them and myself as the landlord. Josh has been my property manager and always exceptionally efficient and responsive, which I truly appreciate.
Great experience
I had a great experience listing my flat with Hello Neighbour - Javier was always on hand to patiently answer any questions! I will be recommending the service to others.
The best property management company!
We were with a traditional agency before and paid double the monthly fee for half the involvement! Really pleased with Hello Neighbour and would recommend to all owners especially like us who live abroad.
Feedback on Hello Neighbour
Josh was responsive and helpful. Hello Neighbour could be more efficient in managing the post evacuation report and resolving matters arising therefrom.
Hello Neighbour - transforming the letting agency sector
This is a game-changing company in this sector. Efficient, high professional and very well priced. No other agency is at this level.
Great communication along the way.
Very professional and helpful
Very professional and helpful through the whole process.
Good experience
I have had a positive experience with HN during my first year of using them. They found us lovely tenants and its working well. The new contract extension was also managed quick and efficiently. They are also reasonably priced.
Great service from Lauren
Great service from Lauren ensuring that all the necessary processes, checks and paperwork are performed.
Always easy to deal with
Always easy to deal with, clear comms and always easy to get hold off. Property letting and management is made easy.
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