I have been with Hello Alpha for several years. Sometime it works great other times not so great. Customer support is not helpful. There is a lack of continuity between healthcare providers. And to be... Voir plus
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Lisez les avis des autres
The process was easy and once I completed intake and submitted pictures the service was excellent the following week and ive recieved my Wegovy highly recommend..Hello Alpha
L'entreprise a répondu
Alpha medical has been great since day one. They are convenient and fit well with my schedule. They are knowledgeable when it comes to my medical needs or concerns. I have been using them since July 2... Voir plus
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You get to know your Nurse practitioner. Healthcare should be personal and some online services can feel one sided. Alpha was brought to my attention by Amazon and this is a real service that I can... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Coordonnées de contact
Etats-Unis
- contact@helloalpha.com
- helloalpha.com
4,3
Excellent
8 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
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Love, love, love hello alpha. Use this now. You won’t be sorry.
With or without insurance this is one of the best services. It’s quick and easy. I have used it to get migraine medication which is life. Hanging since they are debilitating. I have also used it to get valtrex for cold sores and anyone who takes it knows the quicker you start the better off it is. I do it all via messaging. I cannot recommend this high enough. One of the very best medical interactions there is. Saves a whole lot of money.
28 mai 2025
Réponse de Hello Alpha
Hi Julie,
That's absolutely wonderful to hear! We are so thrilled that you find our service to be one of the best, quick, and easy, whether you're using insurance or not. It's incredibly rewarding to know that we can provide life-changing relief for your migraines and efficient support for cold sores, all conveniently through messaging. Your high recommendation and feedback about saving money truly mean a lot to us! Thank you for sharing such a fantastic experience.
Very user friendly and the doctors are…
Very user friendly and the doctors are knowledgeable
19 mai 2025
Réponse de Hello Alpha
Hi,
That's wonderful to hear! We're so pleased that you find our service very user-friendly and our providers knowledgeable. Thank you for sharing your positive feedback!
Fast, easy, caring
Fast, easy, caring professionals. I was recommended Hello Alpha and I couldn't be happier with the service I receive each month.
26 mai 2025
Réponse de Hello Alpha
Hi,
That's wonderful to hear! We're so pleased that you find our service fast, easy, and delivered by caring professionals. We truly appreciate your recommendation and are thrilled that you're happy with the service you receive each month. Thank you for choosing Hello Alpha!
Hello Alpha is great
Hello Alpha is great. I use it for weight loss but I have also used for skin care and uti's. Very prompt and great medical people to converse with!
22 mai 2025
Réponse de Hello Alpha
Hi Karen,
That's fantastic to hear! We're so pleased that Hello Alpha has been a great resource for your weight loss journey, skincare, and even UTIs. It's wonderful to know you find our service very prompt and our medical team great to converse with. Thank you for your kind words!
My provider
My provider, Martha Pedersen, was excellent. Would highly recommend to anyone.
13 mai 2025
Réponse de Hello Alpha
Hi,
That's wonderful to hear! We're so pleased that Martha Pedersen, NP provided you with excellent care and that you would highly recommend her. Thank you so much for sharing your positive feedback!
Very efficient and responsive.
8 mai 2025
Réponse de Hello Alpha
Hi,
That's wonderful to hear! We're so pleased that you found our service efficient and responsive. Thank you for taking the time to share your positive feedback!
Réponse de Hello Alpha
Hi,
That's wonderful to hear! We're so pleased that you found our care to be both prompt and thorough, and that you are very happy with the experience. Thank you for sharing your positive feedback!
My experience was made great by my…
My experience was made great by my Doctor Who is understanding. I was able to get the medication that I needed to assist me to go back to my daily living.
5 mai 2025
Réponse de Hello Alpha
Hi,
That's wonderful to hear! We're so glad that your doctor was understanding and that you received the medication you needed to help you get back to your daily living. Your positive experience is exactly what we strive for, and we truly appreciate you sharing it!
Very easy process
Very easy process, super quick response with questions. I have used this service off and on for 3 years. Very satisfied and would recommend the alpha service to anyone. It’s so convenient to be able to complete the visits via my phone. Grateful to have found them :)
28 avril 2025
Réponse de Hello Alpha
Hi Maggie,
Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with us over the past few years. It means a lot to know that you find the process easy, convenient, and responsive — that's exactly what we aim for!
If there's ever anything more we can do to support you, don't hesitate to reach out.
They are so educated on the topic
They are so educated on the topic, understanding, very quick to respond. They really have changed my life for the better.
29 avril 2025
Réponse de Hello Alpha
Hi Rebecca,
Thank you so much for your thoughtful message. We're truly honored to hear that our care has had such a positive impact on your life. Our team is passionate about providing knowledgeable, compassionate, and timely support — and it’s incredibly rewarding to know that it’s made a difference for you.
We're so glad to have been part of your journey and are here for you whenever you need us!
I appreciate access to my medication, but
I appreciate access to my medication, but the cost goes up every year. And I understand why, but I literally JUST need my meds refilled every 3 months or so. I wish there was an option that took this into consideration.
28 avril 2025
Réponse de Hello Alpha
Hi,
Thank you for your honest feedback — we truly appreciate you sharing your experience. We’re glad to hear that having access to your medication has been helpful, and we understand your concerns about the cost.
We know that everyone’s needs are different, and your suggestion is a valuable one. I’ll be sure to pass this along to our team as we continue exploring ways to make care more flexible and accessible for all of our patients.
If you have any questions about your plan or if there’s anything else we can do to support you, please don’t hesitate to reach out.
Réponse de Hello Alpha
Hi,
Thank you so much for your kind words! We're so glad to hear that you've had a positive experience with our providers. Caring for our patients with compassion and expertise is at the heart of what we do.
We're here whenever you need us!
I have lost over100lbs thanks to…
I have lost over100lbs thanks to helloalpha. My only one complaint is sometimes the doctor isn’t the same for each visit. Some of the doctors aren’t as nice as others but other than that my experience has been great. Coming from someone who has major white coat syndrome this has been a life saver.
21 avril 2025
Réponse de Hello Alpha
Hi,
What fantastic news! Congratulations on losing over 100 lbs with HelloAlpha – that's truly inspiring. We're thrilled to know we've been a life-changer for you, particularly given your white coat syndrome.
We take your feedback about provider consistency and differing "bedside manners" very seriously. This helps us identify areas for improvement and ensures we're providing the best possible experience for all our patients.
Thank you so much for your kind words and for being a part of the HelloAlpha family!
Male provider only interested in prescribing birth control for periomenopause symptoms
I have never been this insulted by any kind of business. Poor service or quality of service is one thing, but this company went over the top.
I wanted a prescription for progesterone as I was having really heavy painful periods during periomenopause (45). I was also having trouble sleeping. This male doctor, without any knowledge of my sexual history, said he would only prescribe birth control as I was still menstruating. I've read about things like this happening but I never experienced it and I'm just appalled that a so called medical profession is in a place to push his personal beliefs on me. I asked for a refund and was denied even though the rude comment was documented on the platform. Edward Henson is a sexist and should not be treating women.
18 mai 2024
Avis spontané
Réponse de Hello Alpha
Hi Jen,
We are so sorry to hear about the upsetting experience you had. We want to clarify that the provider mentioned in your review does not work for our company. It appears there may have been an error in how this interaction was documented or attributed to our platform. We would be happy to look into your case. If you do have a Hello Alpha account can you message in your support thread and we can review your consult. Thank you
I’ve had great success with this…
I’ve had great success with this company. The doctors on board, have always helped me with any questions and helped me to the advice I was looking for.
18 avril 2025
Réponse de Hello Alpha
Hi,
Thank you so much for your wonderful feedback! We're thrilled to know you've had such positive experiences with our company and that our providers have been helpful in answering your questions and providing the advice you were looking for. We truly value your business and are committed to continuing to provide you with excellent service and support.
Within 3 hours of signing up and paying…
Within 3 hours of signing up and paying $79 come to find out they can’t do more than my actual PCP. Rip off. No savings, no added benefit.
12 avril 2025
Réponse de Hello Alpha
Hi,
We're sorry to hear you feel this way. We understand your disappointment. Could you please contact us directly in your support thread so we can better understand what you were hoping to achieve and explore how we might still be able to provide value or address your concerns?
Thanks!
I absolutely love Hello Alpha
I absolutely love Hello Alpha! My providers are great. I prefer them over my local provider sometimes. They are easy and informative. They are very prompt on responding on the patient portal. They have helped me from everything from skin care, sinus infections, menopause and weight loss. I cant praise them enough!
10 avril 2025
Réponse de Hello Alpha
Hi Amanda,
Wow, thank you so much for your incredible feedback! We're absolutely thrilled to know you're having such a positive experience with Hello Alpha and that our providers are exceeding your expectations. It's wonderful to hear that you find them easy to work with, informative, and prompt in their responses. We're so glad we've been able to assist you with a range of your healthcare needs, from skincare and sinus infections to menopause and weight loss. Your praise means the world to us!
Awesome care and quick service that got…
Awesome care and quick service that got me what I needed in record time!
9 avril 2025
Réponse de Hello Alpha
Hi Koby,
That's fantastic to hear! We're so glad you experienced awesome care and quick service that met your needs so efficiently. We strive to provide prompt and effective support, and it's wonderful to know we hit the mark for you!
Great great great
4 avril 2025
Réponse de Hello Alpha
Hi Gene,
Thanks so much for the positive feedback!
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