Hello Cake addressed my concern, even though it was a product they didn't produce , but it was a product of a company they bought.
L'entreprise a répondu
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Lisez les avis des autres
First of all, the product itself is delightful! I also love the frankness of the company about what you provide: tools and assistance and help in our sexually intimate moments (even with ourselves!).... Voir plus
L'entreprise a répondu
The product i purchased , tingle to mingle . my wife was telling me she didnt feel anything different Stimulation wise , ,just the application itself. Honsetly i was a little disappointed as well... Voir plus
L'entreprise a répondu
My package was never delivered and I emailed twice to see if there was an issues and no one ever got back to me.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We’re on a mission to help the world have more fun sex (yes, really). Every product is designed to help individuals and couples try something new, fun, different. Each formulation, toy or specialty product is tailored to helping you try a specific type of new sexual experience.
Free Shipping on orders $35+
Discrete Shipping & Billing
100% Satisfaction Guaranteed or Your Money Back
Coordonnées de contact
Calabasas, Etats-Unis
- hello@hellocake.com
- hellocake.com
3,9
Bien
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Hello Cake
Thanks so much for your review! We're glad to hear you're enjoying your product.
Réponse de Hello Cake
This make us so happy! We're so glad to hear you were pleased overall. Thank you so much for your review!
Still waiting on items
23 juin 2026
Réponse de Hello Cake
We are so sorry to hear this. We appreciate you letting us know and providing us your valuable feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
I waited 2 weeks for my most recent…
I waited 2 weeks for my mist recent order.i sent emails got no response.no customer service.decent product but not a good company.a good company is accountable.you are not.
23 juin 2026
Réponse de Hello Cake
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
Great customer service.
23 juin 2026
Réponse de Hello Cake
This make us so happy! We're so glad to hear you're enjoying everything! Thank you so much for your review!
I look up the numbers that they gave me…
I look up the numbers that they gave me for shipping it says that they have not received it they're still waiting for you it's been received to the post office they have printed a ticket but nothing has been sent to them it's been over a month now I think I've been trying to get this first they sent me something that was not even what I ordered and now they said they were going to send out the right thing a weekend
17 juin 2026
Réponse de Hello Cake
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
Réponse de Hello Cake
This make us so happy! We're so glad to hear you're enjoying everything! Thank you so much for your review!
Amazing customer seevice
The customer service was friendly and truly respected my concerns
29 mai 2026
Réponse de Hello Cake
This make us so happy! We're so glad to hear you're enjoying everything! Thank you so much for your review!
Réponse de Hello Cake
This make us so happy! We're so glad to hear you're enjoying everything! Thank you so much for your review!
Service was great!
Service was great!!
I was disappointed in the lack of quality in the product that was being replaced.
Hopefully the product that I received will be better.
Thanks for your help.
29 mai 2026
Réponse de Hello Cake
Thank you so much for your review! We're glad to hear you were satisfied with our service. We hope you enjoy your replacement!
Service is amazing!
29 avril 2026
Réponse de Hello Cake
This make us so happy! We're so glad to hear you're enjoying everything! Thank you so much for your review!
Excellent service around a claim
I contacted Hello Cake about an issue with product I had. Hello Cake promptly responded with a solution already in progress. I received replacement product is just a few days. It's nice to see that some companies will make sure to take care of a customer issue and on top of that is a very quick manner
27 avril 2026
Réponse de Hello Cake
Thank you so much for your review! We're happy to hear you were satisfied with our customer service. Enjoy!
Réponse de Hello Cake
This make us so happy! We're so glad to hear you're enjoying everything! Thank you so much for your review!
Réponse de Hello Cake
This makes us so happy! Thank you so much for your review!
Costumer service was great
Costumer service was great, resolved my issue immediately & living the pink sucker. It's great
26 mai 2026
Réponse de Hello Cake
This make us so happy! We're so glad to hear you're enjoying everything! Thank you so much for your review!
Lube
The Strawberry shortcake lube gave my partner a burning sensation that made her uncomfortable.
26 mai 2026
Réponse de Hello Cake
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
I’d had a different model before and it…
I’d had a different model before and it didn’t have the same adjustments. This model does more than I expected and is great!
27 avril 2026
Réponse de Hello Cake
This make us so happy! We're so glad to hear you're enjoying everything! Thank you so much for your review!
Tingle to mingle
The product i purchased , tingle to mingle . my wife was telling me she didnt feel anything different Stimulation wise , ,just the application itself.
Honsetly i was a little disappointed as well. I was hoping She would feel more sensitive and enjoy, becuase of my size my wife tends to feel a quite a bit of pain during penetration. we werre both. Hoping she would feel a quite a bit more pleasure with the tingle to mingle cream for less pain during penetration. And I say size difference becuase lubrication is not an issue with her
22 avril 2026
Réponse de Hello Cake
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
Great customer service
Great customer service, smooth transaction and good communication. Highly recommend.
20 mai 2026
Réponse de Hello Cake
This make us so happy! We're so glad to hear you were satisfied with your experience Thank you so much for your review!
Medication arrived just 1 day before…
Medication arrived just 1 day before “discard after” date declared in the label.
18 mai 2026
Réponse de Hello Cake
We are so sorry this happened! Our team will look into this and reach out and get this straightened out for you!
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