Hello Cake Avis 

1 016
•
TrustScore 4 sur 5

3,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Hello Cake addressed my concern, even though it was a product they didn't produce , but it was a product of a company they bought.

L'entreprise a répondu

Noté 5 sur 5 étoiles

First of all, the product itself is delightful! I also love the frankness of the company about what you provide: tools and assistance and help in our sexually intimate moments (even with ourselves!).... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

The product i purchased , tingle to mingle . my wife was telling me she didnt feel anything different Stimulation wise , ,just the application itself. Honsetly i was a little disappointed as well... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

My package was never delivered and I emailed twice to see if there was an issues and no one ever got back to me.

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique de santé et beauté

Écrit par l'entreprise

We’re on a mission to help the world have more fun sex (yes, really). Every product is designed to help individuals and couples try something new, fun, different. Each formulation, toy or specialty product is tailored to helping you try a specific type of new sexual experience.

Free Shipping on orders $35+

Discrete Shipping & Billing

100% Satisfaction Guaranteed or Your Money Back

Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,9

Tous les avis

(1 016)

156 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

High Quality Product!!!!!!

You always have the product in stock and the prices are great for such a great product. I like that there is limited ingredients to the lube as well as the flavored ones are AMAZING. I would like the option to purchase larger bottles of both the aloe lube and the flavored lube but other than that really great! And the website is really easy to navigate and delivery is wonderful!

4 mai 2026
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Réponse de Hello Cake

Thank you so much for your review! We appreciate your feedback and are so pleased to hear you are enjoying your purchase!

Noté 2 sur 5 étoiles

The replacement was bad just like the…

The replacement was bad just like the first one I bought .

1 mai 2026
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Réponse de Hello Cake

We are so sorry to hear about your experience!  We appreciate you letting us know and providing us your valuable feedback.  Please be on the lookout for an email from our support team to see if we can help make things right.

Noté 4 sur 5 étoiles

Enjoyable, but expensive, limited availability

I enjoy your libido product, but it is expensive as a 4 pack. I find value in the larger quantity product, but there was a lack of availability.

30 avril 2026
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Réponse de Hello Cake

This make us so happy!  We're so glad to hear you're enjoying everything! We will look into providing other quantities! Thank you so much for your review!

Noté 4 sur 5 étoiles

This company is fantastic with taking…

This company is fantastic with taking care of their customers! I can't say enough good about them even whenever there is dissatisfaction of a product. They try their hardest to make it right!! And they almost always meet the mark!! They always respond back by email.... The only less than satisfactory remark I could make as to why I chose 4 stars and not 5 is
there was some changes made to the little sucker that I found not to be ideal for me.... But I'm sure there was a lot of thought and important reasons the changes were made in the long run and I understand that. ...Always will be a big fan of HC!! Excellent company!!

27 avril 2026
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Réponse de Hello Cake

This make us so happy!  We're so glad to hear you're enjoying everything! Thank you so much for your review!

Noté 1 sur 5 étoiles

Never received the package and terrible…

Never received the package and terrible customer service trying to get it resolved. They made me wait weeks for a refund

28 avril 2026
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Réponse de Hello Cake

We are so sorry to hear about your experience!  We appreciate you letting us know and providing us your valuable feedback.  Please be on the lookout for an email from our support team to see if we can help make things right.

Noté 1 sur 5 étoiles

Purchased the wand from CVS-charged as…

Purchased the wand from CVS-charged as instructed and product did not work. Contacted customer service, received replacement-replacement does not work. Would not recommend to anyone. Very disappointed and not worth time to try to connect for yet another replacement.

28 avril 2026
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Réponse de Hello Cake

We are so sorry to hear about your experience!  We appreciate you letting us know and providing us your valuable feedback.  Please be on the lookout for an email from our support team to see if we can help make things right.

Noté 5 sur 5 étoiles

Quick and easy

Quick and easy and solved my issue with no problems!

30 mars 2026
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Réponse de Hello Cake

This make us so happy!  We're so glad to hear you're enjoying everything! Thank you so much for your review!

Noté 1 sur 5 étoiles

Vibration is weak and gave a weak…

Vibration is weak and gave a weak orgasim. I’m so disappointed after my purchase and reaching out getting a replacement and having the exact same experience. Wasted time and money unfortunately.

27 avril 2026
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Réponse de Hello Cake

We are so sorry to hear about your experience!  We appreciate you letting us know and providing us your valuable feedback.  Please be on the lookout for an email from our support team to see if we can help make things right.

Noté 4 sur 5 étoiles

I usually get my order within 1 week…

I usually get my order within 1 week but it took longer this time. I was a little disappointed in that . However, love the products. Tony

24 avril 2026
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Réponse de Hello Cake

We're so glad to hear you're enjoying everything! We're sorry for the shipping hiccup! Thank you so much for your review!

Noté 5 sur 5 étoiles

Super fast amazing customer service

Super fast amazing customer service. Device dies too quick. So still having issues with the device.

27 mars 2026
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Réponse de Hello Cake

Thanks for your review! We appreciate you letting us know and providing us your valuable feedback.  Please be on the lookout for an email from our support team to see if we can help.

Noté 3 sur 5 étoiles

I did not knowingly or willingly sign…

I did not knowingly or willingly sign up for drop shipments of your product, I’m a 70 year old man, not that frisky, just wanted something for when I was actually in the mood. The first time I purchased a single small canister of solo lotion it lasted me over a year. I want to be taken off auto ship. I like your product but when and if I need more( now that I have a half dozen products 😳🙄, I’ll surely call and order more when I need it, maybe in 3 years. Please take me off auto ship, I’ve unopened boxes if this stuff and I’m not getting younger, catch my drift? Please confirm that you will close my auto ship account. It’s a great product but at my age just thinking about self pleasure is enough with the hopes that maybe once a month it might happen. I’m not 23 any more😬😟.

25 mars 2026
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Réponse de Hello Cake

We are so sorry to hear about your experience!  We appreciate you letting us know and providing us your valuable feedback.  Please be on the lookout for an email from our support team to see if we can help make things right.

Noté 1 sur 5 étoiles

I have an older version of the one I…

I have an older version of the one I recently got. This one has barely any power behind it and feels like a feather to me.

24 mars 2026
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Réponse de Hello Cake

We are so sorry to hear about your experience!  We appreciate you letting us know and providing us your valuable feedback.  Please be on the lookout for an email from our support team to see if we can help make things right.

Noté 3 sur 5 étoiles

Blah

First one broke. In talking to customer service I received a new one but told if this one broke I was out of luck. If the product breaks bc its faulty I can not receive another.. the first one broke after first use..m

23 mars 2026
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Réponse de Hello Cake

We are so sorry to hear about your experience!  We appreciate you letting us know and providing us your valuable feedback.  Please be on the lookout for an email from our support team to see if we can help make things right.

Noté 2 sur 5 étoiles

I bought a little sucker from Walgreens…

I bought a little sucker from Walgreens thinking I would get the amazing little gadget that I got a few yrs back and it was awful. Then I message them and tell them id like the original or my money back. They said id have to wait. Then they send me the exact same version of the little sucker. This thing does nothing it definitely doesn't do any actual sucking. And I hate it. So now I have 2 toys that are trash. I feel like ive been given the run around and wish I had spent the money on a rose.

27 février 2026
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Réponse de Hello Cake

We are so sorry to hear about your experience!  We appreciate you letting us know and providing us your valuable feedback.  Please be on the lookout for an email from our support team to see if we can help make things right.

Noté 5 sur 5 étoiles

Replacement charger

I reached out asking where I could purchase a new charger, for their butt toy and if not what the charger details were to buy a universal replacement. They emailed me back in a day and told me they’d happily send me a new charger. FREE! I got it fast. Only down side it was white not green but that preference. Would recommend this company

30 mars 2026
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Réponse de Hello Cake

This make us so happy!  We're so glad to hear you're enjoying everything! Thank you so much for your review!

Noté 1 sur 5 étoiles

Did not work

Did not work. No tingling.

27 février 2026
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Réponse de Hello Cake

We are so sorry to hear about your experience!  We appreciate you letting us know and providing us your valuable feedback.  Please be on the lookout for an email from our support team to see if we can help make things right.

Noté 5 sur 5 étoiles

Service Personnel are great

Products are great. i have loved using them. Customer service response is also great. all interactions extremely positive. Damaged product replacement policy is not so great. I lose respect very quickly for a company that says "oh, we will replace this one, but next time you just get 15% off if you want to replace it," when either their shipping line or the carrier damaged an ordered product before it even got to me. That is not my fault, and penalizing a customer for that loses said customer.

27 février 2026
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Réponse de Hello Cake

This make us so happy!  We're so glad to hear you're enjoying everything! Thank you so much for your review!

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