Hello Cake addressed my concern, even though it was a product they didn't produce , but it was a product of a company they bought.
L'entreprise a répondu
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Hello Cake addressed my concern, even though it was a product they didn't produce , but it was a product of a company they bought.
L'entreprise a répondu
First of all, the product itself is delightful! I also love the frankness of the company about what you provide: tools and assistance and help in our sexually intimate moments (even with ourselves!).... Voir plus
L'entreprise a répondu
The product i purchased , tingle to mingle . my wife was telling me she didnt feel anything different Stimulation wise , ,just the application itself. Honsetly i was a little disappointed as well... Voir plus
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My package was never delivered and I emailed twice to see if there was an issues and no one ever got back to me.
L'entreprise a répondu
We’re on a mission to help the world have more fun sex (yes, really). Every product is designed to help individuals and couples try something new, fun, different. Each formulation, toy or specialty product is tailored to helping you try a specific type of new sexual experience.
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Calabasas, Etats-Unis
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A répondu à 100 % de ses avis négatifs
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You always have the product in stock and the prices are great for such a great product. I like that there is limited ingredients to the lube as well as the flavored ones are AMAZING. I would like the option to purchase larger bottles of both the aloe lube and the flavored lube but other than that really great! And the website is really easy to navigate and delivery is wonderful!

Réponse de Hello Cake
The replacement was bad just like the first one I bought .

Réponse de Hello Cake
I enjoy your libido product, but it is expensive as a 4 pack. I find value in the larger quantity product, but there was a lack of availability.

Réponse de Hello Cake
This company is fantastic with taking care of their customers! I can't say enough good about them even whenever there is dissatisfaction of a product. They try their hardest to make it right!! And they almost always meet the mark!! They always respond back by email.... The only less than satisfactory remark I could make as to why I chose 4 stars and not 5 is
there was some changes made to the little sucker that I found not to be ideal for me.... But I'm sure there was a lot of thought and important reasons the changes were made in the long run and I understand that. ...Always will be a big fan of HC!! Excellent company!!

Réponse de Hello Cake
Never received the package and terrible customer service trying to get it resolved. They made me wait weeks for a refund

Réponse de Hello Cake
Purchased the wand from CVS-charged as instructed and product did not work. Contacted customer service, received replacement-replacement does not work. Would not recommend to anyone. Very disappointed and not worth time to try to connect for yet another replacement.

Réponse de Hello Cake

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Vibration is weak and gave a weak orgasim. I’m so disappointed after my purchase and reaching out getting a replacement and having the exact same experience. Wasted time and money unfortunately.

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I usually get my order within 1 week but it took longer this time. I was a little disappointed in that . However, love the products. Tony

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Super fast amazing customer service. Device dies too quick. So still having issues with the device.

Réponse de Hello Cake
Husband and I got the anal lube and it’s great! Not sticky easy clean up great for water play as well!

Réponse de Hello Cake
I did not knowingly or willingly sign up for drop shipments of your product, I’m a 70 year old man, not that frisky, just wanted something for when I was actually in the mood. The first time I purchased a single small canister of solo lotion it lasted me over a year. I want to be taken off auto ship. I like your product but when and if I need more( now that I have a half dozen products 😳🙄, I’ll surely call and order more when I need it, maybe in 3 years. Please take me off auto ship, I’ve unopened boxes if this stuff and I’m not getting younger, catch my drift? Please confirm that you will close my auto ship account. It’s a great product but at my age just thinking about self pleasure is enough with the hopes that maybe once a month it might happen. I’m not 23 any more😬😟.

Réponse de Hello Cake
I have an older version of the one I recently got. This one has barely any power behind it and feels like a feather to me.

Réponse de Hello Cake
First one broke. In talking to customer service I received a new one but told if this one broke I was out of luck. If the product breaks bc its faulty I can not receive another.. the first one broke after first use..m

Réponse de Hello Cake
I bought a little sucker from Walgreens thinking I would get the amazing little gadget that I got a few yrs back and it was awful. Then I message them and tell them id like the original or my money back. They said id have to wait. Then they send me the exact same version of the little sucker. This thing does nothing it definitely doesn't do any actual sucking. And I hate it. So now I have 2 toys that are trash. I feel like ive been given the run around and wish I had spent the money on a rose.

Réponse de Hello Cake
I reached out asking where I could purchase a new charger, for their butt toy and if not what the charger details were to buy a universal replacement. They emailed me back in a day and told me they’d happily send me a new charger. FREE! I got it fast. Only down side it was white not green but that preference. Would recommend this company

Réponse de Hello Cake
Products are great. i have loved using them. Customer service response is also great. all interactions extremely positive. Damaged product replacement policy is not so great. I lose respect very quickly for a company that says "oh, we will replace this one, but next time you just get 15% off if you want to replace it," when either their shipping line or the carrier damaged an ordered product before it even got to me. That is not my fault, and penalizing a customer for that loses said customer.

Réponse de Hello Cake
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