My son's acne was at an all time high and it was really affecting his self-esteem. True Health has been an absolute blessing in his life. He immediately saw positive results and has since been acne... Voir plus
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My son's acne was at an all time high and it was really affecting his self-esteem. True Health has been an absolute blessing in his life. He immediately saw positive results and has since been acne... Voir plus
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Clear health support team has been exceptional!! I would recommend them not only because they are legit and my acne has actually cleared, but because their support line has been life saving. They answ... Voir plus
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My son struggled with very bad acne and his dermatologist just wasn’t willing to give him Accutane. Thanks a million to ClearHealth, his skin is clear and he’s more confident.
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Clear Health has been an absolute God-send. I have struggled with acne since I was 13. I did a round of Accutane at 27 with a local dermatology office. The monthly visits and bloodwork was expensive a... Voir plus
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As acne sufferers ourselves, we think getting clear should be easier, affordable, and safer. We’re setting out to build an end-to-end model of care that incorporates seamless specialist evaluations, digital treatment management, prescriptions, skincare, and even mental health services when appropriate – all delivered in the comfort of your home.
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Super simple and easy to get Accutane or other acne treatments. Their team is great at communicating and responds very quickly.
I did my Accutane treatment through Clear Health, I couldn’t be happier with the results. My skin is the clearest it’s ever been, and for the first time in years, I feel confident. The process was smooth from start to finish — Clear Health made everything so easy, from virtual appointments to getting my prescription filled. The support and guidance I received really helped me stay on track and manage any side effects along the way. I barely get any breakouts now, and the overall texture and tone of my skin has improved so much. If you’re struggling with stubborn acne and nothing else has worked, I highly recommend going through Clear Health. They made a big difference in my journey and I’m so glad I took the leap.
Clear Health has completely changed my life and my body. There has been no downsides or any defects. I love that clear health communicates too. Overall, clear health is a amazing way to get rid of acne and stress.
Clear Health has changed my life. My skin is beautiful and it has built my confidence back up after a crazy 10 year break out after having my second son. My husband can't stop looking at me and complimenting me. I would recommend them to anyone.
Convenient, straightforward and affordable.
My HDHP plan was not going to cover any of the Accutane treatment visits or meds, so I saved a ton by going through Clear Health instead.
Obviously there are still hoops to jump through as a female patient but their system helped streamline the process of uploading photos and the pregnancy tests, dealing with the iPledge system, and receiving approval for the meds each month.
Taylor from the Support Team was particularly wonderful and patient when explaining the process and treatment and made the experience much nicer.
I removed one star because of the chat experience with the doctor I was assigned to. He didn't check in or answer questions in details and would just copy and paste the exact same message each month when the treatment was reapproved. This tends to happen with virtual health providers but for the cost of the virtual visit, it would have been appreciated to get more than a copy/paste message each month.
I have now been using the post-treatment prescription lotion and their jojoba oil cleanser and I am very happy with both!
Top notch service. Outside of a great treatment protocol , Clear Health addressed every need. They’ve give me time back in my day to take care of me and health. Thank you for the stellar support.
Honestly, it’s been a freaking waste of time going through clear because one it doesn’t take away from the process you have to do anyways with any provider that you go to. Also, my insurance doesn’t even take it so I have to literally come out of pocket and they charge on top of it an extra $50, I don’t even know for just talking to the doctor doesn’t even talk to you and it’s just very sloppy. I wouldn’t do it just go through a dermatologist through your provider. This was a complete waste of time. I wish I never did it through them

Réponse de Clear Health
I have worked with this company for over a year. I had 2 teenagers complete a full course of Accutane and I am 1 month into treatment with my 3rd child. The team has been incredibly helpful and responsive with all of my concerns and issues throughout this process. I strongly recommend this company for anyone suffering from Acne.
I initially was worried about starting Accutane but the support team and the dermatologist definitely quelled my worries. They were reassuring and provided all the information I needed to feel comfortable with my treatment plan. I really liked the convenience of being able to message the dermatologist through the chat feature, though responses typically took a few hours. So far it’s been pretty straight forward. Definitely looking forward to continuing treatment through them! Highly recommend for anyone looking for accessible and affordable accutane treatment.
Clear health has been nothing but amazing. From the beginning they have been supportive and helpful, answering any questions i may have. The lady over the phone Brianna is very sweet and extremely patient when it comes to explaining certain steps in the process to me. I also love how quick i get a response from their customer service team just the other day i sent an email and within a few minutes Taylor had responded back answering all my questions. Overall the product is amazing and has done wonders for my skin and the customer service matches. Thank you all again for making this process so easy to navigate.
I have had a great experience so far with Clear Health! Telehealth can feel a bit impersonal at times, but they really do their best to make you feel cared for throughout the entire process. Whenever I have questions, I reach out to support and they alway help address my concerns or resolve any issues. Taylor (the support manager) has even reached out to me via phone to follow up and ensure everything was taken care of. I really appreciate Clear Health, they have helped me clear up my stubborn acne!
My review really is mainly about Taylor from clear health. I’ve had a pretty good experience thus far all around, but any concerns, questions or worries always seem to be resolved with the support managers help, Taylor. She is on top of it and is always quick to reply and answer any questions or concerns! I do have a hard time getting in touch with my doctor though, I would not blame the company for that, or really even the doctor as I am sure she has other telehealth jobs and or clients.
I had a lot of issues with this company especially customer service. It’s ridiculous the way they pass you around. Besides that your doctor literally couldn’t give less of a crap about you!! I have been struggling with terrible side effects post accutane treatment and asked my derm about getting bloodwork done to test for anemia and she told me to go to a pcp. Hello? I just spent the last half of this year being treated by you and being prescribed this medication by you but when I express concerns about side effects a month after the treatment they essentially told me to kick rocks. Awesome! Super caring :) The entirety of my experience my dermatologist was short and uncaring. Customer service was just messy and I was always being tossed around. It would be better if you could actually call and have a real conversation with someone who listens. As someone who has been failed by healthcare over and over again, it never gets less disappointing. It seems routine for most people to get bloodwork done after accutane to make sure everything still looks normal. Why not with this company? What’s the point of even doing the baseline tests? I don’t currently have a pcp and by the time I can get in with one I’ll have spent even more months being miserable and sick from a drug carelessly prescribed.

Réponse de Clear Health
Let me start off by saying that this company has saved my life,
Accutane has been working wonders for me , the 40mg the doctor prescribed was just what I needed,
Medication works like magic, I’m finally able to say that my acne is going away!!!!!! 🤗
I’m very happy with results I’m hoping for the best, just the first dose that I took cleared my face I can’t wait to see the final result,
This company clearly knows what they’re doing , they answer all and every one of my inquiries,
They make sure to explain everything with detail instructions.
I’m very happy I found this company, very happy with my medications and the prompt quick response from the company team,
Overall A++++++
Do not use! Most frustrating and misleading company. I signed up for the microdose Accutane protocol because their website states that they start low, like 10mg, as an example for a monthly rate. This is exactly why I signed up and hoped I’d be a candidate. I was approved and did the Ipledge. However, the derm put me on 40mg to start. No! That’s not what I wanted so I let them know that I would not like to continue if this were the case. I then get a response to check my email. I get an email from Taylor stating their pharmacy doesn’t have 10mg for the micro dose protocol but that I can switch to their regular Accutane protocol for a monthly fee but that I would have to get the rx from my pharmacy. I immediately agreed to this and provided my pharmacy info to get the ball rolling. Mind you, they do not have a number to call. All this is via email or messaging in their system, which takes 24+ hrs for response. I never heard back but then get a message the following day from the same doctor stating she put me on the 40mg. They’re charging for something I never agreed upon. Instead of the doctor trying to explain anything, she just prescribed the dose followed with a generic warning text on the dangers of Isotretinoin. Wow. There is nothing personal about this. Please refund my money.

Réponse de Clear Health
My oldest daughter did a course of Accutane the traditional way via the dermatologist office. My youngest daughter is doing her course via Clear Health. Comparing the two experiences we have had, Clear Health is hands down the better experience and I highly recommend it!! We do everything online and via chat and video with no need to pull my 13 year out of classes to miss valuable learning time for Dr visits and pregnancy tests, not to mention how quick and efficient they are. Moreover, we have excellent Blue Cross Blue Shield insurance yet Clear Health is still less expensive for the monthly visit versus the in office copay at our dermatologist. Five stars from this family to Clear Health for everything!!
I’ve been using Clear Health since February for the treatment of my mild but extremely persistent inflammatory acne and the experience has been nothing short of amazing! This wonderful company makes the entire process of obtaining accutane extremely hassle-free and efficient. I signed up for an initial evaluation by a board certified dermatologist and within a day or so my prescription was already being sent to the pharmacy of my choice. Although I haven’t had to contact the customer service all that much when I did they were extremely responsive and helpful! I have nothing but good things to say about my overall experience with this company… this is my second time on accutane and I can tell you from experience that the monthly online dermatology visits are much more convenient then the in person ones. I also wanted to mention that the website is extremely intuitive and easy to use (I went to school for computer science and was extremely impressed). Anyways, that’s all for now… thank you Clear Health!
I've always had moderate persistent acne that wouldn't respond to normal treatments
I asked my normal dermatologist for accutane, but she said no because she thought my acne wasn't severe enough
So, I made an account for HelloClearHealth, and they made it VERY EASY to get Accutane
Because of this, my skin looks absolutely AMAZING, and my confidence is very high
If you want to get Accutane very easily, then definitely made an account with them
During the course you’re shuffled between several derms. By month 4/5, I expressed to a derm that I wasn’t seeing significant improvement—my skin was still worse than before treatment. He assured me that we’d get to the point of seeing improvement.
I then get switched to Dr. Demidova. This is when everything went downhill. She ended my course saying that I’d been on accutane for too long and said we can restart in a couple months if acne persists. I know for a fact people have been on ClearHealth accutane for nearly a year with no issues. I even sent literature explaining that ending treatment with active lesions is not clinically recommended. Dr. Demidova stopped replying until I bothered support for 2 weeks (not to mention that her constant typos were unusual for a doctor). Still she withheld treatment.
This month, I asked in how many months I can restart since my acne is not improving. All she said was to “see a dermatologist in office.” How incredibly dishonest and unprofessional. Such a shame because I had a decent experience prior to Dr. Demidova. I asked Dr. Demidova why she said we can continue in “a couple months” when she clearly intended not to. She claims she never said that when I have proof in our digital chat. So incredibly frustrating that, even after requesting support to switch derms, I’ve been stuck with her despite all the issues.
UPDATE
Created a second account and restarting my second course after a 2 month break (the general recommended time before restarting). Hopefully won’t run into the same issues but not sure what will happen if I get Dr. Demidova again. Will update my review as this course progresses.

Réponse de Clear Health
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