HelloDivorce.com Avis 

174
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TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 1 sur 5 étoiles

They cancelled my call. I have not heard from anyone from Hello Divorce but they are processing my payments. Horrible experience thus far!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Charlene Daniel was a wonderful asset to myself and my now ex-wife. What would have been a confusing, overly complicated process was made simple and stress free with her walking us through every step,... Voir plus

Noté 5 sur 5 étoiles

It feels so good to be heard. Erin was completely present with me. I felt like I was meeting with a friend I've known all my life. She listened with genuine empathy, asking important question... Voir plus

Noté 5 sur 5 étoiles

Erin and the Hello Divorce team made one of the hardest decisions of my life feel manageable. From the start, they were ethical, informative, and genuinely supportive – exactly what you need when you’... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service juridique de gestion des divorces
  2. aussi dans
  3. Services juridiques

Écrit par l'entreprise

Welcome to Hello Divorce reviews, where we transform the daunting journey of divorce into a manageable, clear path forward. Our innovative platform is designed to empower you, offering a blend of legal expertise and technology to simplify the divorce process. At HelloDivorce.com, we understand that every marriage, like every divorce, is unique. That's why we offer personalized solutions tailored to fit your individual needs and circumstances. From DIY divorce options to full-service legal representation, our team of experienced professionals is here to guide you every step of the way. Our mission is to make your transition as smooth and stress-free as possible, providing all the tools and support you need to start your next chapter with confidence. But don't just take our word for it—our TrustPilot reviews speak volumes about the positive impact we've had on our clients' lives. Real stories from real people who have navigated the complexities of divorce with our help. We invite you to read their testimonials and see for yourself how HelloDivorce.com has made a difference. Choosing HelloDivorce.com means partnering with a compassionate, innovative team dedicated to your well-being. We're not just a service; we're your ally in turning a challenging life event into an opportunity for growth and new beginnings. Discover the Hello Divorce difference today and join the countless satisfied clients who have found peace, closure, and hope for the future.

Guaranteed Court Acceptance: Your Documents Done Right

Ensure a smooth process with our court-approved documents—peace of mind guaranteed.

At HelloDivorce.com, we understand that navigating the legal system during a divorce can be complex and overwhelming. That's why we've meticulously designed our services to ensure that every document you complete through us meets court standards. Our team of legal experts is dedicated to providing you with comprehensive, easy-to-understand forms that are tailored to your specific situation. We guarantee that the court will accept your divorce documents for filing, eliminating the worry of paperwork errors or delays in your process. If any issues arise with the acceptance of our documents by the court, we promise to make it right, at no extra cost to you. Our commitment is to streamline your divorce proceedings, making it as straightforward and stress-free as possible. With HelloDivorce.com, you can move forward confidently, knowing that your documents are in reliable hands. Start your journey towards a new chapter in your life with the assurance and support you deserve.

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4,1

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TrustScore 4 sur 5

174 avis

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4,1

Tous les avis

(174)

36 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Hello Divorce to the rescue!

Hello Divorce streamlined the divorce with excellent project management and deep knowledge of the divorce process. They were always kind, responsive, and professional with our questions, moved everything forward promptly, followed up with the courts, and kept us on track and informed every step of the way. It was great being able to talk to a lawyer without a retainer in small increments to get help or advice along the way and to have a lawyer look over our Marital Settlement Agreement to make sure everything was correct and to advise on the pros and cons of different provisions we'd included. The two lawyers I spoke to (in Hello Divorce's network) were high caliber. Getting all the forms finalized, served, and submitted to the court took only four months (granted, we were amicable). Hello Divorce turned what could have been an expensive, stressful, confusing process full of pitfalls into a smooth experience -- so grateful for that because divorce is hard enough without having to figure out all the logistics and administrative/legal forms and details. We saved tens of thousands of dollars without going through separate lawyers to complete the divorce. Highly recommend.

6 mai 2025
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Réponse de HelloDivorce.com

Thank you so much for this thoughtful review. We’re really glad our team and process helped make a hard situation a little easier—and that you felt supported, informed, and in control the whole way through. Our goal is to simplify without sacrificing quality, so it means a lot to hear that the combination of project management, legal guidance, and human kindness made a real difference. Wishing you all the best in this next chapter. - The Hello Divorce Team

Noté 5 sur 5 étoiles

Hello Divorce made a stressful situation less painful

Hello Divorce, and Hannah in particular, made what was a very stressful and challenging situation feel a little less daunting. They made every step of the process clear and answered all my questions. I would definitely recommend them to a friend.

28 janvier 2025
Avis spontané
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Réponse de HelloDivorce.com

Thank you for the kind words. We know how overwhelming divorce can be, and we’re so glad Hannah and the team were able to bring clarity and support when you needed it most. We appreciate your trust—and your recommendation.

– The Hello Divorce Team

Noté 1 sur 5 étoiles

Our provider was generally very slow to…

Our provider was generally very slow to respond and filings were often delayed. The process was often unclear and confusing. The end result of the process was my husband abandoning it and getting an aggressive lawyer to litigate. Waste of money.

29 avril 2025
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Réponse de HelloDivorce.com

Hi Kelsey,

We’re sorry to hear this experience was so frustrating. Divorce is hard enough without added stress, and we truly aimed to support you every step of the way.

While we can’t control your spouse’s decision to hire an attorney, we did guide you through 2/3 of your paperwork (Steps 1 and 2) successfully and met our response time commitments in our terms and conditions. Our team also spent extra time walking through your options to make sure you felt informed and supported, especially as the situation became more adversarial.

We wish things had turned out differently—but your feedback is heard and valued.

—The Hello Divorce Team

Noté 5 sur 5 étoiles

Hello Divorce cares and has the expertise to help you move forward…

Hello Divorce was the perfect solution for my amicable non-contested divorce. What immediately set them apart was an email I sent the founder - other companies were offshore and weren't available. Heather, founder and co-owner, not only responded by email quickly but scheduled a call. I had a real conversation, not with a lawyer, but someone who was empathetic to my situation and listened. I was sold and gave it a try. Glad I did. We ended up only spending about $2K on the divorce and was in front of the judge for 10 minutes - Done! (We had no kids). Why did it work:
1. I knew what they were and what they were not. They are a service that has legal, real estate and other experts available to keep costs down. They help file the documents needed by the court.
2. Hannah our account person was amazing - she was compassionate, on detail with what is needed to navigate the environment.
3. I owned my divorce. Crucial to know. My divorce was business only - I didn't convey emotional need to anyone other than my friends as a support. Don't bring your drama to this service. They are not counselors or there to take sides. They are a professional business who do care. Treat them nicely.
4. My divorce was truly amicable. There was no craziness and was uncontested between the two of us. My ex and I simply wanted to split things equally and move on. If you enter into the relationship with Hello Divorce and this is true it will work well. If it changes and either side is not amicable or contests some line item - yes, they have mediators, which is great. But its not their fault so don't blame them. Own your responsibility as a good client fit.
5. My ex and I were left with dignity, respect and money. Lawyers bill on disagreement if two people can't agree. Hello divorce starts without lawyers but people who know the process of filing and what's required. In my situation, my ex and I created our own terms of what we wanted to do, then hired a lawyer/mediator to go over the document so it would likely be accepted by the courts in our state. This was most important. The judge will not hear an unfair agreement, so we were in the right settlement zone that was fair for both of us.

Give Hello Divorce a call - as long as you and your soon to be ex can agree on terms - HD is familiar with many different situations and can help. They are kind and do care. Good Luck! - Dave

17 octobre 2024
Avis spontané
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Réponse de HelloDivorce.com

Thank you, Dave. This is such a thoughtful and grounded review—and one we hope others read before starting their own divorce process. You perfectly captured what makes Hello Divorce work best: clarity on what we offer, a collaborative mindset, and mutual respect.

We’re so glad you felt supported and heard throughout—and that you and your ex were able to navigate divorce with dignity and without draining your finances. Huge thanks for trusting us (and for being a stellar fit).

– The Hello Divorce Team

Noté 5 sur 5 étoiles

Hello Divorce gave me clarity and confidence when I needed it most

This is a situation I never imagined finding myself in. I’ve been married for over 20 years and have three amazing kids. Then, in what felt like the blink of an eye, my life turned completely upside down. My husband moved out, and with each passing day, I uncovered more actions he had taken that put me and our children at risk. I was disoriented, distraught, afraid, and completely paralyzed with fear.

A friend referred me to Hello Divorce, and I’ll never forget the compassion and time that the co-founders, Heather Mackenzie and Erin Levine, gave me. Each of them spent over an hour with me — just listening, guiding, and helping me feel more grounded and prepared to face what was ahead. They connected me with Chris Freemott, who took the time to understand my housing and financial situation and helped chart the best plan forward for both me and my kids.

Chris was compassionate, patient, and forward-thinking. He helped me work through difficult scenarios and understand how to best protect our long-term stability. His support gave me clarity when everything else felt overwhelming.

Before going through this, I never truly understood what people face during divorce. I wish I had. I wish everyone going through this had a resource like Hello Divorce. They’ve helped me regain my footing, alleviate the daily fear, and show up more fully for my kids in this incredibly hard time.

Hello Divorce is an invaluable resource. They save people time and money, and provide tools and guidance that make an incredibly complicated process feel manageable. I’m beyond grateful.

11 avril 2025
Avis spontané
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Réponse de HelloDivorce.com

Thank you for sharing this powerful and heartfelt review. Divorce is never easy—but facing it after decades of marriage, with kids involved and deep uncertainty ahead, takes extraordinary strength. We’re honored to have walked alongside you during such a pivotal and painful time.

We’re so glad our team could be a source of calm, clarity, and direction when you needed it most. You’ve done the hard work of showing up for yourself and your kids, and we’re grateful to have supported even a part of that.

With deep respect,
– The Hello Divorce Team

Noté 5 sur 5 étoiles

I had no clue where to start

I had no clue where to start when it came to my divorce. Court paperwork was always a reason for me to put if off, but I am so happy that HelloDivorce made it simple. I love that they doublechecked my paperwork. I felt like I did not have to worry about a thing.
The team I had was very communicative and answered all of my questions. They also continuously gave me updates about my case.
Super happy with this service!

7 avril 2025
Avis spontané
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Réponse de HelloDivorce.com

Thank you for this kind review! We know that starting can feel like the hardest part—especially when it comes to court forms and legal steps—so we’re really glad we could help take that weight off your shoulders.

It’s great to hear that our team’s communication and support made the process feel easier and less stressful. We’re happy we could be part of your path forward.

Noté 2 sur 5 étoiles

It was succesfully handled

It was succesfully handled, however the transparency was minimal. The communication with the company was very difficult. On a server reset we had to re-login and rebuild credentials. Another time we were given login credentials for another family's proceedings. I let them know but that wasn't a database issue but a human handled one that was corrected. Glad to be through it after nearly 2 years.

1 avril 2025
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Réponse de HelloDivorce.com

Thank you for sharing your experience. We're glad we could successfully help you complete your divorce, though we’re sorry that parts of the process were frustrating.
We work hard to ensure both our software and our team provide a smooth experience, with service-level agreements in place to address issues quickly and fast response times for questions. That said, we recognize that in your case, there were challenges that led to a less-than-stellar experience, and we truly appreciate your feedback.
Your insights help us continue improving both our technology and communication, and we truly appreciate it. Wishing you the best in this new chapter, Hannah Drake, Head of Customer Service

Noté 5 sur 5 étoiles

A+++ company!

I haven’t gone through Hellodivorce yet, but I had lots of questions, cause my divorce is going to be tricky. By messaging with Jazmyne she gave me sooo much info that could have taken me hours to find online. They aren’t available in my state yet, but will be next month.
I’m glad I found them. A++++ company!

28 mars 2025
Avis spontané
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Réponse de HelloDivorce.com

Hello! Thank you so much for this lovely review- we strive to offer exceptional customer service from your first information call until your divorce is finalized, so I'm so glad you had such a great start! We look forward to helping you through your divorce. We'll be in touch soon when we offer paperwork support in your state! Take care,
Hannah Drake
Head of Customer Service

Noté 5 sur 5 étoiles

Recommended for Low-Conflict Divorce

Just finalized my divorce. Although, my ex and I had a verbal agreement on custody and financial items, using Hello Divorce do the filing and paperwork was incredibly valuable and much appreciated. Worth getting the Pro version for peace of mind.

20 mars 2025
Avis spontané
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Réponse de HelloDivorce.com

Hi Jen, I'm so glad we could provide some peace of mind! Wishing you well.

Noté 5 sur 5 étoiles

Best choice!

it was the best choice I could make for my divorce. I’m so glad I didn’t automatically hire a lawyer and pay thousands of dollars for a retainer fee. Not everyone needs to go that route. Hannah was so helpful all the time with all of my questions and concerns.

10 mars 2025
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Réponse de HelloDivorce.com

Hi Amy, thank you so much for these kind words. I'm so glad we were able to save you money and make this experience a little bit better! Best of luck in your next chapter!

Noté 5 sur 5 étoiles

Feasible & Seamless Process!

When I filed for divorce I was a little discouraged because of how long the cooling period is in California. Hello Divorce helped me
File accurately and constantly communicated with me in the process. They ensured I filled out everything correctly the 1st time and we were able to get my divorce final a few days before the cooling period ended. I’m grateful and thankful for their team and the resources they provide post divorce !

13 février 2025
Noté 4 sur 5 étoiles

An accessible platform that eases the burden of filling out forms. Utilize their real estate and attorney services.

TL;DR
Hello Divorce is an accessible, streamlined platform that makes filling out divorce forms and getting answer to your questions simple (usually) and affordable. Chris and Neil were invaluable to me during this time and gave high-quality, low-cost advice and guidance. At times, I did ask my case managers for advice, but was told to talk to an attorney. (A little too much of that.) And the final judgement got mixed up a bit. But overall 8/10.

This is my second review for HelloDivorce. Now that the divorce is final, I wanted to give some feedback on the process as a whole.

What I said about the people with whom I worked still stands. Overall, I had a very good experience with everyone. I chose the Pro Plan, then upgraded to the Plus Plan with my ex so he could be gently guided along the process.

For reference, we divorced in California and the process took about 18 months. Because we took so long to get the steps done (our fault), we bounced around between a few case managers, which was kind of a bummer. However, they seemed to be able to transition us smoothly. And I was able to get good quality and consistent care and information from Chris (real estate) and Neil (attorney), regardless of the status of the divorce.

Both my ex and I did use HD's attorneys and I felt like there was a little discrepancy with the information regarding child support/marital support that had to be figured out in the end, but it's possible my ex did not retain and relay the information properly. We figured it out and thankfully it only took a few visits with the attorneys.

One unfortunate issue I did have was at the end of divorce proceedings. I was told that my case manager would "monitor the final judgement's status through the family court clerk's office." I took that to mean that I would be notified by the case manager when the divorce was final. Instead, my ex received paperwork in the mail just a couple of days before Christmas. I had no idea it was coming, and he got his papers before I did, so I could not prepare for it. It was just a bit shocking. When I asked about it later, I was informed that my case manager "would have to look at the forms that were received to let you know what is and is not final. *** County does not allow anyone to look up cases so I can only base the information on the forms." That was not made clear to me and I was very confused and somewhat saddened that the final judgement had been received like that.

In the end, net positive experience. I am glad I asked for help and got it when I needed it. The pricing model is fair and appreciated. Come prepared to meetings with attorneys and coaches so you can get the biggest bang for your buck.

Thank you, Hello Divorce. I hope I never have to use you again. :)

21 décembre 2024
Noté 5 sur 5 étoiles

Very helpful team

Courtney and the entire team were invaluable at every step. They reassured, guided me, and gave me choices all along the way. I can't recommend them enough.

11 février 2025
Noté 5 sur 5 étoiles

Had a great experience using Hello Divorce

Had a great experience using Hello Divorce. Courtney was my case manager and was wonderful to work with, made things easy for me smh checking in to see how I was doing asking the way. She was very patient and understanding when filling out forms took longer than expected, and overall made the process so much smoother than if I’d done it alone.

7 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Worst decision to use this service…

Worst decision to use this service ever. They can't meet my needs, want to upsell me on more legal services, and won't refund my money after doing nothing but send me an email and one 5 minute phone conversation. No refunds after 24 hours should tell you everything you need to know about the quality of their service. Go somewhere else save yourself the headache and money.

3 février 2025
Avis spontané
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Réponse de HelloDivorce.com

Hi Jason, We’re sorry to hear you’re unhappy with your experience. Our team reached out multiple times before and after your purchase to provide support and guidance.
We understand that every situation is unique, and while we do our best to accommodate special requests, certain legal outcomes are ultimately up to the court’s discretion. When additional legal guidance is needed, we offer flat-fee legal advice as an option for all clients.
Before writing this review, we had already refunded you half of your purchase, even though it was outside of our terms and conditions. We regret that our service did not meet your expectations, but we stand by the work and support we provided. If there's anything else we can do to clarify or assist, please let us know.
—The Hello Divorce Team

Noté 5 sur 5 étoiles

Thank you Charlene

Charlene was the case manager for my divorce. Despite my ex-spouse and I being in agreement on terms, direct communication with my ex was challenging. Charlene coordinated a plan to move the process forward which avoided the need to get attorneys involved by building trust with both parties. She also kept my spirits up during a time I was totally exhausted. I can't express enough gratitude for her support which felt genuine, kind and personal. The service I received from HelloDivorce exceeded my expectations, to the point where I felt almost guilty for how little (relatively speaking) I'd paid versus going through a law firm.

2 décembre 2024
Avis spontané
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Réponse de HelloDivorce.com

Thank you so much for your kind words! We’re thrilled to hear that Charlene was able to guide you through the process with care, trust, and support—especially during such a challenging time. Divorce can be exhausting, and it means the world to us that you felt truly cared for along the way. We believe everyone deserves a smoother, more affordable path forward, and we’re so glad we could be part of your journey. Wishing you all the best in this next chapter! – Hannah Drake, Head of Customer Service

Noté 3 sur 5 étoiles

Confusing emails with case manager

Use of codes and acronyms that are not clear to me. I was not supplied with a copy of the paper work submitted in the online portal, so was not sure what case manager was referencing.

29 janvier 2025
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Réponse de HelloDivorce.com

Hi there, I'm so sorry about that! We thought we had explained all the acronyms before using them, but we clearly missed a few. I’ll have the team review our language to make things clearer moving forward.

On a positive note, we’re launching a new portal in the next few weeks! Once launched, you'll be able to see the paperwork you’ve already submitted—along with lots of other great improvements.

Thanks so much for your feedback—it really helps us improve!

– Hannah Drake, Head of Customer Service

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