Great service and range of products. I ordered an SPF that I’ve not been able to find elsewhere & a couple of lips products. Despite being sent from Korea, it arrived quite quickly, well packaged and... Voir plus
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Best prices online, easy to use website and reasonable delivery costs. Really well packaged!
I've ordered a couple of times now from Hello Seoul. Im absolutely delighted with their service and products. There was some lovely little freebies too, which was a nice surprise. Please note, the p... Voir plus
L'entreprise a répondu
I've ordered from Hello Seoul a few times now and they are excellent. The products are a good price - cheaper than some other K-Beauty UK sellers - and they often run sales and offers which make their... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Your one stop K-Beauty Shop
Coordonnées de contact
Corée du Sud
- info@helloseoul.co.uk
- helloseoul.co.uk
Happy Customer!
Best prices online, easy to use website and reasonable delivery costs. Really well packaged!
11 mars 2026
Great service and range of products
Great service and range of products. I ordered an SPF that I’ve not been able to find elsewhere & a couple of lips products. Despite being sent from Korea, it arrived quite quickly, well packaged and with excellent tracking information. This is my first order with this company but I would definitely order from them again
5 février 2026
Avis spontané
Great Service
First time using HS, so only one item ordered. Superb service and very efficient tracking communication.
Product received much more quickly than anticipated and service and delivery appears to be way more efficient compared to other companies in Korea which we've previously had to rely on, that are extremely slow.
Will definitely be using again(outstanding little extras sent with the order,too !) .
6 février 2026
Avis spontané
Great Range & Speedy Delivery
First time purchasing from Hello Seoul, and certainly will not be the last. They stock a great range of Korean beauty products, particularly brands that can be hard to come by in the UK. The items I ordered came so quickly, I ordered on the 15th of December and they were received on the 20th of December. I received tracking information throughout. Was also lovely to receive samples with my order.
Highly recommend!
20 décembre 2025
Avis spontané
Réponse de Hello Seoul
Hi LC,
Thank you so much for your wonderful review and for choosing Hello Seoul for your first order! We’re delighted to hear that you enjoyed our range of Korean beauty products and that your delivery arrived quickly with helpful tracking updates. It’s also great to know the samples were a nice touch 😊
We truly appreciate your recommendation and can’t wait to welcome you back again soon.
Warm regards,
The Hello Seoul Team 💖
Excellent service
Excellent service, I always loved the freebie’s.
Very good products, amazing quality
11 octobre 2025
Great product range and good prices
Great product range and good prices. Was a little worried as I hadn’t used them before. But the service was fantastic. Items arrived quickly. And my one item was out of stock. I received a refund and a email voucher for inconvenience
13 novembre 2025
Réponse de Hello Seoul
Thank you so much for taking the time to leave such a lovely review. We’re really pleased to hear you were happy with our product range, pricing, and service. While we’re sorry one item was out of stock, we’re glad we could resolve it quickly for you. We truly appreciate your support and hope to see you again soon. ✨✨✨
Arrived super fast and with nice sample…
Arrived super fast and with nice sample gifts to try.
11 avril 2025
Réponse de Hello Seoul
Hello Francesca! Thank you very much for your 5-star review. We truly appreciate your support. We hope you enjoy the gifts! Thank you for choosing us. With love from the Hello Seoul Team.♥
Réponse de Hello Seoul
Hello Carol! Thank you very much for your 5-star review. We truly appreciate it. We hope to see you shopping at our store again soon. We now have over 124 brands available, and we are grateful for your continued support. Thank you for choosing us. With love from the Hello Seoul Team ♥
Not delivered - 14 days later
Put in an order for several items back in November - 14 days later this has still not been delivered, with no real Tracking updates during this time. Message from Royal Mail said it would be delivered today - still nothing
It's really inconvenient, as i need the items, and would have ordered elsewhere had i known how long this would take
10 décembre 2024
Avis spontané
Réponse de Hello Seoul
Hello Roya,
We have emailed you an update on your order. According to Royal Mail, your order is ready for delivery today.
Our standard delivery timeframe for the UK is 2-3 business weeks. However, the fastest delivery from South Korea to the UK via Royal Mail can take as little as 6 days, including weekends.
However, please note that actual delivery times can vary due to customs clearance, local Royal Mail depot schedules, holidays, or adverse weather conditions. You can follow the delivery status via the Royal Mail App.
(Once customs clearance is complete, Royal Mail will scan the parcel and send it to your local depot, where you can update delivery options. You can do this on the Royal Mail app)
We apologise for any inconvenience this may cause, and we appreciate your patience during this process.
Thank you for your understanding. Have a nice day!
Kind regards,
Hello Seoul
Delivery was fast
Delivery was fast, products were authentic and even received free gifts. Made the order on the 4th of November received it 12th November
4 novembre 2024
Avis spontané
Réponse de Hello Seoul
Hello Varaidzo! Thank you very much for your 5-star review. We truly appreciate it! We hope you enjoy the gifts. Thank you for your support. Love from the Hello Seoul Team ♥
Réponse de Hello Seoul
Hello Julie! Thank you so much for your review. We greatly appreciate it! Your support means a lot to us. We hope to see you again soon. Love from the Hello Seoul Team ♥
Fabulous service and products
I've ordered a couple of times now from Hello Seoul. Im absolutely delighted with their service and products. There was some lovely little freebies too, which was a nice surprise. Please note, the products you order are shipped to you direct from Korea, but the shipping was still super quick and I received regular updates throughout on tracking too.
Overall I'm very impressed with Hello Seoul and I wouldn't hesitate to recommend them :) very happy customer.
21 août 2024
Avis spontané
Réponse de Hello Seoul
Hello there! Thank you so much for your 5-star review. We appreciate it a lot and will do our best to provide great service. We hope to see you shopping at our store again. We now have 70+ brands available for your continued support. Thank you for your support. Love from the Hello Seoul Team ♥
Reliable company - will be ordering again
Delivery was super quick since it was being shipped from overseas (took less than a week). No customs or duty tax to pay on arrival as my order was under the threshold and tax is charged when you pay - so no surprises. They also gave me some free samples which was such a lovely touch. Will definitely be ordering again!
14 août 2024
Avis spontané
Réponse de Hello Seoul
Hello there! Thank you so much for your 5-star review. We appreciate it a lot. We will do our best to provide great service. Thank you for your support. We hope to see you shopping at our store again. Love from the Hello Seoul Team ♥
First order from Hello Seoul and I am…
First order from Hello Seoul and I am extremely impressed. Packaged securely and had some freebies, including face masks. Will definitely be ordering again! Thank you 💖
10 juin 2024
Avis spontané
Réponse de Hello Seoul
Hello! Thank you so much for your 5-star review. We appreciate it a lot! Thank you for supporting us! We hope to see you shopping at our store again. Love from Hello Seoul Team ♥
Was great to purchase from
Was great to purchase from. Made a mistake when ordering and autofilled the incorrect address. I emailed to see what could be done and they amended this for me in less than 24 hours. Very happy:)
13 mai 2024
Réponse de Hello Seoul
Hello there! Thank you so much for your 5-star review. We appreciate it a lot! We will continue do our best always. Thank you for supporting us. We hope to see you shopping at our store again. Love from Hello Seoul Team ♥
Amazing website
Amazing website! Everything was smooth and easy to order. Arrived within a couple of days and got some freebies! Definitely will order from Hello Seoul again💕💕
11 mars 2024
Réponse de Hello Seoul
Hello there, Thank you so much for the 5-star review, we appreciate it! Love from Hello Seoul Team ♥
Incredible service
Incredible service, cute free samples and fast delivery. Will definitely use this company again. Items are good value and overall I’m very happy.
2 mars 2024
Avis spontané
Réponse de Hello Seoul
Hello! Your review made our day! Thank you for the 5-star! Thank you so much for your 5-star review. We appreciate it a lot! Thank you for supporting us. Love from Hello Seoul Team ♥
Order not receive!!!
I made an order last January 5, 2024 but have not receive it until now.
I contacted the courier but they could not find my parcel. I was advised to contact the sender.
I sent a complaint in the email provided from the site but I did not receive any response!
5 février 2024
Avis spontané
Réponse de Hello Seoul
Hello there, We have emailed you the update on your order. The Royal Mail said the parcel was refused by the receiver/ Missing parcel. Kind regards, Hello Seoul Team
Great service
Great service, ordered from them twice. Speedy shipping, well packaged. Thank you :)
11 janvier 2024
Réponse de Hello Seoul
Hello! Thank you so much for your 5-star review. We appreciate it a lot! Thank you for supporting us. Love from Hello Seoul Team ♥
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