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Lisez les avis des autres

Noté 5 sur 5 étoiles

The order and delivery process was great. There was a slight issue that was totally my own fault as I had misread the information provided. I asked to return and I was given a refund for the particula... Voir plus

Noté 5 sur 5 étoiles

Appears an ethical company caring for the needs of our hairies. Lovely choice of products, fairly well packaged ( big box for small item). Having used the shampoo on both my Cavs, their coats are shin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I discovered Herbal Dog. Approximately a year ago. Have purchased dental/plaque powder along with joint care powder. They are being used as a preventative measure. Just started using Herba flex oil fo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Having recently adopted a Cocker Spaniel we had Herbal Dog recommended to us by a friend. We were a bit unsure about things we would need but Gemma was fantastic help. She gave us some great recommen... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'articles pour animaux

Écrit par l'entreprise

UK's #1 Herbalist for Dog Supplements & Herbal products


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

125 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Noté 5 sur 5 étoiles

Great company

I ordered the yeasty blend for my itchy dogs and it's really helped their skin and ears. Very impressed by the product. The company also kindly replaced damaged stock for me when it arrived with the contents all in a box when the packaging had broken. Lovely people to deal with... would highly recommend

Thank you Herbal Dog

30 juillet 2025
Avis spontané
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Réponse de Herbal Dog Co

Hi Helen, Thank you so much for leaving this lovely review! It's no problem at all, we're more than happy to replace any items that arrive damaged or broken, we're sorry again for it! Great to see the blend has helped to reduce the irritation bless them. Thank you again for this it means the world 💙

Noté 5 sur 5 étoiles

Really quick delivery

Really quick delivery, customer service great and drops were really easy to administer.

4 juillet 2025
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Réponse de Herbal Dog Co

Hey Vanessa, So glad to hear it! Pleased they don't mind having them, and i'm happy Customer service were up to standard 😄 Thanks you so much for the review 💙💙

Noté 5 sur 5 étoiles

Shampoo Shiny!

Appears an ethical company caring for the needs of our hairies. Lovely choice of products, fairly well packaged ( big box for small item). Having used the shampoo on both my Cavs, their coats are shiny, clean and smell lovely ( better than cow water!) I would definitely recommend others to try this exciting new discovery.

16 juillet 2025
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Réponse de Herbal Dog Co

Hi there, Thank you so much for leaving this 5 star review! It's great to see how lovely the shampoo has left their coats, and glad it arrives okay for you too! Sometimes if we are low on smaller boxes we do temporarily move a size up but usually they do arrive in a suited box 😄Thank you so much again for this it means the world 💙

Noté 5 sur 5 étoiles

I use a lot of herbal dog products

I use a lot of herbal dog products, their calming tonic is great and really helps in stressful times like fireworks. They are currently on joint care and Skin care and they are happy to have them on their food, some other brands they will not eat their food if included. I am trying a couple of their other products at the moment and hoping I see the same results as the others.

1 juillet 2025
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Réponse de Herbal Dog Co

Thank you so much for sharing your experience! We’re delighted to hear the calming tonic is helping during stressful times, it’s wonderful to know it’s making a difference. It’s great that they’re happily taking the joint care and skin care too , always a bonus when they actually enjoy it on their food!. We really hope you see the same fantastic results with the other products you’re trying. Please keep us updated, we’d love to hear how you get on!

Noté 5 sur 5 étoiles

Love these products

Love these products! The dry shampoo smells incredible and although I had a little issue with my order, the team sorted it quickly, and efficiently. Really recommend them.

10 juillet 2025
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Réponse de Herbal Dog Co

We’re so happy you’re loving the dry shampoo – isn’t that scent just gorgeous? 🥰 Sorry again about the little hiccup with your order, but we're really glad we could get it sorted quickly for you. Your recommendation means a lot to us. Thank you for your support it means so much to us!

Noté 5 sur 5 étoiles

Loved the products very fast delivery…

Loved the products very fast delivery and all smell great. I ordered the groomers kit which is great value for money coconut shampoo smells lush, conditioner leaves coat so soft. The raspberry and vanilla cologne smells so good and the daily coat de-tangler works great 10/10 for service, wish all companies were as good as this one.

27 juin 2025
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Réponse de Herbal Dog Co

Thank you so much for your amazing review! We’re thrilled to hear you’re loving the Groomers Kit – the coconut shampoo is a favourite of ours too, and we’re so glad you’re enjoying the others too. It’s wonderful to know they’re making such a difference! Your kind words about our service mean the world to us, We really do try to make everything as smooth and easy as possible. Thanks again for your support, and we look forward to keeping your furry friend looking and smelling wonderful 💙

Noté 5 sur 5 étoiles

Thanks to Callum for excellent customer…

Thanks to Callum for excellent customer service and genrally a great shopping experience!

I ordereed via tik-tok shop and the short story is the address pulled through to herbal dog co was without my street (no idea why but, there we go) so, the money had left my account and the parcel was being returned to sender.

Callum showed me the shipping ticket and i saw the problem, i really wanted to get the bundle for my anxious dog and so, i re-ordered and confirmed that i trusted the refund would follow.

The new order arrived within 2 days, excellent! The products are lovely although i can't say whether they're helping just yet, early days.

The refund took some time as the courier didn't delvier back to Herbal dog however, i reached out to them via chat and they explained, reassured me and earlier today, the refund was issued.

I can't comment on the products as yet apart from they are packaged well and a herbal option is my preferred choice (but didn't work for itchy dog unfortunately, grass seeds are virulant this year) but what a lovely company :)

Thanks team, will order again for other bits i'm sure!

8 juin 2025
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Réponse de Herbal Dog Co

Hi there!

Thank you so much for your kind words — that really made my day! 😊 I’m so glad we could get everything sorted for you and that your second order arrived quickly (TikTok orders can be a bit unpredictable sometimes, but we got there in the end!).

It’s great to hear the products arrived safely and are off to a good start — fingers crossed they’ll be helpful for your lovely pup over time.

Thanks again for your patience and for trusting us through the hiccup. We really appreciate your support and hopefully there isn't any issues in future, but i'll be more than happy to help if so! 💙

Noté 1 sur 5 étoiles

I got a bad batch of silver colloidal cream for my dog…

I got a new batch of silver colloidal cream on 07/06/25 for my dog after using it for a couple months with no problems my dog had to go to the vet today with highly inflamed skin where I had applied the cream., I have sent several emails to herbal dog and they have ignored me . There has to be something wrong with that batch of cream. My poor wee dog is now on steroids which he hasn't had in years to clear this up . I am beyond disappointed as my wee dog has suffered and i don't even get a courtesy email from this company , I would never use this again and have loads of the product to be binned at my expense as I would be too frightened to use any of these products again , shame on herbal dog for not contacting me , be careful what you put on your dog , I thought it was safe as its herbal but what a shock to see my wee dog in such a state ...

7 juin 2025
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Réponse de Herbal Dog Co

We're really sorry to hear about your experience and your dog’s discomfort. I just wanted to let you know that we have responded to your emails about this, so please do check your inbox (and junk/spam folder just in case). We're here and happy to help however we can.

Noté 5 sur 5 étoiles

Summer Shueld Blend

Summer Shield Blend used for a grass pollen allergy….has definitely improved the itchy symptoms…
Product arrived quickly… overall would definitely recommend.

29 mai 2025
Avis spontané
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Réponse de Herbal Dog Co

Hi Jane, I'm so pleased to hear The Natures Shield blend is working well for you guys, and glad it arrived quick for you! Thank you so much for leaving a review it means a lot to us 💙💛

Noté 5 sur 5 étoiles

I recently bought the dog shampoo

I recently bought the dog shampoo, deodoriser, and dry shampoo and I’m genuinely impressed with all three! The shampoo has a lovely, gentle scent and left my dog’s coat soft, clean and shiny .The deodoriser is a game-changer for keeping my dog smelling fresh between washes. It’s light, not overpowering, and perfect for a quick refresh. And the dry shampoo is perfect for those in-between days when a full bath isn’t needed. It’s easy to apply and instantly makes my dog feel cleaner and smell better without any fuss. Love how soft they make his fur feel.
All three products work so well together and keep my dog smelling fresh for days. I’ll definitely be ordering again.
Hopefully in the future yous bring out many more scents :)

16 mai 2025
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Réponse de Herbal Dog Co

Hi Sophie, thank you so much for this incredible review it means the world to us! I'm so glad they all work well for you both, and we do have seasonal collections that come out through the year, and even a full range at christmas so there will definitely be more for you to try 😄Thank you again for this Sophie it's greatly appreciated 💙💙

Noté 5 sur 5 étoiles

Over the moon

After trying so many different products to help with my girls yeast issues and none ever did I stumbled across herbal dog so thought I'd give it a go.
I wasn't holding out much hope but I went ahead and brought the harmony blend.
She been on it a week and there's been a massive improvement. No more smelly feet or ears, no more black scaly skin, no more greasy fur and no more scratching or paw licking.
I'm over the moon and will be purchasing again. I can't believe I've finally found something that truly works. I've spent hundreds on this yeast battle. The added bonus for me is that it's all natural so that's another plus.

1 mai 2025
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Réponse de Herbal Dog Co

Hey! what an amazing review! We’re absolutely over the moon right along with you! It makes us so happy to hear that our Harmony Blend has made such a difference for your lovely girl. We know how tough the yeast battle can be, so it means the world to us that you gave us a try and found something that finally works, and all natural too. Thank you again for the 5 stars 💙💙

Noté 5 sur 5 étoiles

Great shampoo and bits for my doggies…

Great shampoo and bits for my doggies great price for the products u get fast delivery very please,the groomer for my Shih Tzu said his coat is very nice.

7 mai 2025
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Réponse de Herbal Dog Co

Hey! We’re over the moon to hear you’re happy with the shampoo. It means the world to us knowing we're helping keep your pup soft and sqeuaky clean! Thank you so much for the 5 star review ☺️💙

Noté 5 sur 5 étoiles

Really good service

Really good service, nice packaging and my dog took to the herbs immediately. I fully expected a month to pass before any improvement, but with the tincture too she seems to have better movements after a little over a week, so hopefully this will improve further.

3 mai 2025
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Réponse de Herbal Dog Co

Hey Debra! Thank you so much for leaving us a great review, i'm so pleased it has already started to take effect, and you should only see improvement from now on! Thank you again your support really means a lot to us 😄💛

Noté 5 sur 5 étoiles

Great customer service

I ordered 2 of the dry shampoos and a deodoriser which unfortunately had leaked during transit. I rang Herbal Dog and spoke to a real person which in its self is amazing nowadays. Replacement item arrived the next day.
Products easy to use with a fresh but not overpowering scent.

24 avril 2025
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Réponse de Herbal Dog Co

Hey! We're so glad we could get the issue sorted for you and that you like the product too! The only way to get things done properly is through a human not a robot!☺️We appreciate this review a lot thank you so much, your support means the world 💙💛

Noté 2 sur 5 étoiles

First time of purchasing from this…

First time of purchasing from this company,love the nose balm,but also purchased the ear lotion,my dogs ears are really red sore and have scabbing all in her ears,I also bought the wrinkle lotion which I'm sorry to say did the same to her face has become red and scabbing too ,I feel really let down by these products

15 avril 2025
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Réponse de Herbal Dog Co

Hi! I'm so sorry to hear the Ear cleaner and Wrinkle wipe haven't been suitable for you. They do share a couple of the same ingredients, so it could be that your dog is allergic or sensitive to it. I would always advise doing a patch test too before general use to avoid irritation, and it might be worth consulting a vet to see if there are definitely things they are sensitive too. But if there is anything we can do to help or advise you on please get in touch with us and we will help the best we can💙

Noté 5 sur 5 étoiles

Really great customer care

Really great customer care , specifically from Callum. With quick replies and detailed information about the product in question . Above and beyond . I am yet to try to this product but I certainly have high hopes .

8 avril 2025
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Réponse de Herbal Dog Co

Hi there, thank you so much for leaving this 5 star review! I'm glad Callum could promptly provide the information you needed, we really hope the product gives them the support they need, let us know how you get on in future 💙💙💙

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service , very quick delivery. We was recommended this company as we have tried others
We tried the yeast product powder n shampoo, we have seen a big improvement, from other products from different company's it's early days yet but seems to be working

2 avril 2025
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Réponse de Herbal Dog Co

Hi Paul, i'm so happy to hear they have worked well so far! You should start to see a continuous improvement after a few weeks once it's had time to build up! Thank you so much for the 5 star review, i'm glad our customer service team could help you too thanks again ☺️💛💙

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. Callum was so helpful. Thankyou. Very happy with the products from this company too. Recommended.

28 mars 2025
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Réponse de Herbal Dog Co

Hey Tania, i'm really glad you appreciate my help, it's no worries at all! Thankyou so much for the review, it means a lot to me that i can live up to our expectations, and the products too! 💙💙

Noté 5 sur 5 étoiles

Brilliant Service

These guys are great, i normally buy on tiktok because of the deals. have used for over 2 years. I recently got my order and it was slightly wrong have been shipped the correct item no fuss and told to keep the goods shipped in error. Couldn't ask for better service. The products have really help my boy who has awful allergies and is a yeasty boy. Will continue to order :)

26 mars 2025
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Réponse de Herbal Dog Co

Hi Carly, It really is no problem at all i'm glad i could rectify the issue for you! Great to see how much they have helped we appreciate your support so much, thank you 💛💙

Noté 5 sur 5 étoiles

Gut powder

Used the Gut Health powder and it's really helped my stinky dog Worked really fast too, Thankyou x

20 mars 2025
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Réponse de Herbal Dog Co

That's great to hear! Thankyou for leaving a review liam, it means a lot and is amazing the product has helped your dogs smelly bottom! 💙☺️

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