Hermes Clinics Avis 

599
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 4 sur 5 étoiles

I am in short of giving Hermes Clinic a 5 star as no one is that perfect. My experience with them was very good. Started with the sales consultant, who never got tired of my questions for month... Voir plus

Noté 5 sur 5 étoiles

I had the best experience at Hermes Clinic for my gastric sleeve surgery . From the first day , the team was so professional , caring and organised . The doctors explained everything clearly , the nur... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Everything ran smoothly from pick up at airport to hospital, all necessary tests done in under 1 hour. We were met by Bubu what a wonderful man, his approach was like he knew me made me feel really... Voir plus

Noté 5 sur 5 étoiles

Everything went well from the time we arrived the blood test were done in under an hour and the doctors are soo attentive after the operation. Yunus did a great job with the whole process of making su... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Groupe médical
  2. aussi dans
  3. Centre d'amincissement
  4. Centre médical
  5. Clinique de chirurgie plastique
  6. Clinique de transplantation de cheveux
  7. Conseiller santé

Écrit par l'entreprise

Hermes is a medical travel clinic that based in Istanbul, Turkey. Our founders consist of doctors who have a significant amount of experience in their fields hence they share the importance of elaborative healthcare throughout the company. We work with the surgeons who have more than 10 years of experience and JCI certified hospitals to give you the best available care. In our definition, medicine is not just following structured steps to reach better health conditions, it is also touching people’s lives physically, mentally and emotionally.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

599 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 42 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,5

Tous les avis

(599)

50 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Hermes clinic changed my life…

Hermes clinic changed my life completely, I had gastric sleeve on the 27 of August in less than a month I have lost 10kg,the operation went well and all the staff were lovely and they will answer any doubts or questions,in fact I gave 10 out of 10 they still check on you after the surgery

25 septembre 2024
Avis spontané
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Réponse de Hermes Clinics

Hello dear Phillo,
Thank you for sharing your transformative experience! We're thrilled to hear that the gastric sleeve procedure went well and that you’re seeing such positive results. It’s great to know our team provided the support you needed throughout your journey.
Wish you continued success on your path!

Noté 5 sur 5 étoiles

Love my smile

I am very grateful for the amazing experience. The customer service was great and they were quick to reply and deal with my concerns. The transfer from /to airport, clinic and hotel was stress free and drivers were so friendly and polite. Above all was my beautiful, lovely medical coordinator, Natalia. She is very knowledgeable, professional, kind and intelligent lady. Honestly it is not just a job to her, she puts her heart in it. She explains all the procedure in detail and makes sure everything done to the highest standard. Having her made the whole experience extraordinary and I believe she is a great asset to Hermes clinic. Definitely I will only want Natalia as my coordinator for any procedure with Hermes clinic . Thank you so much to beautiful people for the unique experience

12 septembre 2024
Avis spontané
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Réponse de Hermes Clinics

Hello dear Enam,
Thank you for your wonderful feedback! We're delighted to hear that you had an amazing experience and that our team provided such attentive service. It’s great to know that the transfer and communication were stress-free and that everything was handled to the highest standard. Your kind words mean a lot to us.
Wish you all the best!

Noté 5 sur 5 étoiles

Brilliant staff, make the experience less worrying

Brilliant staff, quick and streamlined procedure, staff keep in touch and it’s a smooth operation.

5 septembre 2024
Avis spontané
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Réponse de Hermes Clinics

Hello dear Marcus,
Thank you for your kind words! We're thrilled to hear that you found our staff to be brilliant and that the procedure was smooth and efficient. We appreciate your feedback.
Wish you all the best!

Noté 5 sur 5 étoiles

Both myself and my wife got our dental…

Both myself and my wife got our dental treatment through Hermes
They done everything they said they would from the minute we stepped off the flight to the moment we got back on 5 days later
Our dentists were fantastic along with the interpreters who were with us every step and kept us fully informed
They didn’t just do the the nice stuff but done all the work to our mouths before hand
We are both really pleased with our teeth and would recommend Hermes to anyone thinking about dental work in Turkey

24 août 2024
Avis spontané
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Réponse de Hermes Clinics

Hello dear John,
Thank you for sharing your experience! We're delighted to hear that you and your wife had such a positive journey with us. It’s great to know that our team provided the support you needed every step of the way. We truly appreciate your recommendation.
Wish you both continued satisfaction with your new smiles!

Noté 4 sur 5 étoiles

Great customer service and always…

Great customer service and always wanting the best for your teeth. I am happy with the results and couldn’t ask for a better smile. Picked up and dropped off to a nice hotel and the procedure got easier everyday. Very good dentist

4 septembre 2024
Avis spontané
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Réponse de Hermes Clinics

Hello dear White,
Thank you for your fantastic feedback! We're thrilled to hear that you’re happy with your results and that our team made the process smoother for you. It’s great to know you enjoyed the service and your stay.
Wishing you all the best with your beautiful new smile!

Noté 5 sur 5 étoiles

I have had the best experience the…

I have had the best experience the hospital is lovely and the staff are exceptional. From when I arrived to the time of leaving they have been amazing. They are very attentative to your care. The test are so thourgh and in depth. I have enjoyed my stay here and made some new friends who I will take on my new journey I can't thank you all enough for looking after me and my husband 😊

9 septembre 2024
Avis spontané
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Réponse de Hermes Clinics

Hello dear Higgins,
Thank you so much for your kind words! We’re delighted to hear that you had such a positive experience and felt well cared for by our attentive team. It’s wonderful that you’ve made connections and enjoyed your stay.
Wishing you and your husband all the best on this new journey!

Noté 5 sur 5 étoiles

Highly recommend

I already used this company last year for surgery so using the same company was an easy choice. Great communication, they always kept me up to date with all information that I needed. Friendly staff, will help with any questions that you have.

25 août 2024
Avis spontané
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Réponse de Hermes Clinics

Hello dear Joanne,
Thank you so much for sharing your experience! We're thrilled that our team could keep you well-informed and provide the friendly support you needed. It’s wonderful to be part of your journey.
We wish you all the best!

Noté 4 sur 5 étoiles

I underwent my procedure on the 25th of…

I underwent my procedure on the 25th of July, and I am pleased with the results so far. While I did encounter a few challenges initially, particularly with booking, payment, and discrepancies in the advertised services, I would still like to share my overall experience.

One issue that stood out was the disparity between the advertised "luxury" transport and the actual service provided. The images and videos used for promotional purposes, which featured celebrities receiving lavish welcomes from the airport to posh hotels, did not align with the experience offered to regular clients, despite paying the same amount. Upon arrival, I was disappointed to find that the food provided consisted of only three cucumbers, three tomatoes, three olives, and water, so I would advise future clients to ensure they eat beforehand.

However, I must commend the actual procedure and the aftercare provided by the staff, which were excellent. Due to the nature of the procedure, the stay at the hotel is brief, and there is little opportunity to enjoy its amenities, as you are not able to eat or engage in much activity.

Despite the initial setbacks, I am grateful that the surgery was a success. I would like to extend my thanks to the staff who continue to check on me and guide me through the recovery process. Overall, I would recommend Hermes as one of the best in their field, especially when compared to other providers who have received negative reviews, including reports of serious complications.

25 juillet 2024
Avis spontané
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Réponse de Hermes Clinics

Hello dear Carmel,
Thank you for sharing your honest feedback. We're pleased that you found the procedure and aftercare to be excellent and that you're happy with the results. We’ll take your comments on board to help improve our service experience for future clients. We truly appreciate your recommendation.
Wish you a smooth and successful recovery!

Noté 5 sur 5 étoiles

Dental work in MY NOVA Izmir

Myself and my wife have just returned from Turkey after receiving dental treatment in the MY NOVA surgery in Izmir
Started on Sunday evening getting picked up from the airport in a luxury car and taken to our Hotel which was also an excellent Hotel
With a roof top pool
Picked up on the Monday morning and taken to the Surgery and received our consultation then the work started there and then
Picked up and dropped off in a luxury car every day as promised with a friendly driver who who excellent
My Dentist was Aslihan who was excellent and kept the interpreter informed of all my procedures who in turn informed me
My wife’s dentist was ilkyaz who was great with my wife . We received route canal treatment and surgery on my wife’s top gum and posts fitted before we could receive any of our crowns Not just a case of getting crowns fitted but a full mot before the nice bits
The interpreters Natalia and Emre who were with us from start to Finnish were great and kept us fully informed of next appointments and procedures
We would like to thank all the staff in My Nova for a great experience and end result from the dentists to the dental nurses and receptionists made our visit great and pain free

23 août 2024
Avis spontané
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Réponse de Hermes Clinics

Hello dear Stuart,
Thank you so much for sharing your experience! We're delighted to hear that you and your wife enjoyed a seamless, well-supported journey. Your comfort and satisfaction are truly important to us, and we’re thrilled that you found the process smooth and pain-free.
Wishing you both continued happiness with your results!

Noté 5 sur 5 étoiles

I had Rynoplasty Surgery 2 weeks ago

I had Rynoplasty Surgery 2 weeks ago. Im really happy with my results my side profile is amazing. Still swelling to go down to see the final result of front view. Dr Fatima & Nurse Sevgi were excellent very professional talked me through everything before and after procedure. Emre was my whatsapp contact from January. He answered all my questions eased my nerves felt good to be able to message someone anytime of the day. And He always gave me a good detailed response. Natalia came to the clinic & hospital with me she was lovely calmed my nerves translated everything for me so I fully understood. From start to finish it was a very smooth process. I highly recomend Hermes Clinic. I will defo be using them for my next procedure x

31 juillet 2024
Avis spontané
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Réponse de Hermes Clinics

Dear Tina,
Thank you so much for your kind words! We're thrilled to hear that you're pleased with your results. We’re delighted they could support you throughout your journey. Your recommendation means a lot to us.
Thanks again for sharing your positive experience!

Noté 4 sur 5 étoiles

Had my surgery on Monday 05/08

Had my surgery on Monday 05/08. Found Hermes Clinic on Social Media and contacted them for inquiry. The team was wonderful explaining everything and ensuring all my questions and concerns are responded to.
The service was great and support throughout was wonderful. Will be sure to suggest their services to close friends.

5 août 2024
Avis spontané
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Réponse de Hermes Clinics

Dear Siphuxolo,
Thank you so much for your feedback! We're delighted to hear that you had a positive experience with us. Your recommendation means a lot.
Thanks again for your support! Wishing you a healthy and fulfilling life.

Noté 4 sur 5 étoiles

Communication on planning is good but…

Communication on planning is good but when you get to turkey there is too much confusion .also on arrival the people waiting for you are very rude and language barrier
At the hospital everything was very good and the nurses are friendly and the doctors.

There is this nurse we call her baby that lady is very professional and make sure the patient feel loved and protected ❤️

31 juillet 2024
Avis spontané
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Réponse de Hermes Clinics

Dear Ellen,
Thank you for sharing your experience with us. I’m glad to hear that you had a positive experience. Your feedback is valuable, and we’ll work on improving communication.We appreciate your kind words.
Wish you a healthy life.

Noté 5 sur 5 étoiles
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Réponse de Hermes Clinics

Dear Jason,
Thank you so much for your wonderful feedback! We're thrilled to hear that you had an incredible experience with us and that you're delighted with your new smile.
Wishing you a healthy and joyful life!

Noté 5 sur 5 étoiles

Hospital care is really good

Hospital care is really good. The pre tests are very thorough. The personal translater (Ece) was absolutely brilliant at her job and very empathetic. The hotel is a lovely little rest retreat to end the trip.

28 juillet 2024
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Réponse de Hermes Clinics

Dear Nasreen,
Thank you for your kind words! We're thrilled to hear that you were pleased with the hospital care.
Wishing you a healthy and happy life!

Noté 5 sur 5 étoiles

I had a very good experience with the…

I had a very good experience with the clinic. The nurses & the doctors were very kind. I was well taken care of. From arriving to discharge, I was well taken care of. I would recommend this clinic!

29 juillet 2024
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Réponse de Hermes Clinics

Dear Nomzamo,
Thank you so much for your positive feedback! We're delighted to hear that you had a great experience and felt well taken care of by our team.
Wishing you a healthy and happy life!

Noté 5 sur 5 étoiles

I had a gastric balloon inserted and…

I had a gastric balloon inserted and removed after 6 months. Communication was great and the procedure was straight forward and worked well.

22 juillet 2024
Avis spontané
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Réponse de Hermes Clinics

Dear Ciara,
Thank you for sharing your experience! We’re glad to hear that the procedure went smoothly for you.
Wishing you a healthy and successful journey ahead!

Noté 5 sur 5 étoiles

I used Hermes clinics a year ago in…

I used Hermes clinics a year ago in June for WLS,the experience was amazing and I always,to this day, recommend Hermes clinics to family & friends. I can ask for support at any time and they give me it,I’m not planning on having plastics anytime soon but when I’m ready I will be using Hermes clinics once again.

29 juillet 2024
Avis spontané
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Réponse de Hermes Clinics

Dear Daniela,
Thank you for your kind words. We’re thrilled to hear that your experience with weight loss surgery was so positive. Whenever you're ready for any future procedures, we’ll be here to assist you.
Wishing you a healthy and fulfilling life!

Noté 5 sur 5 étoiles

AN AMAZING EXPERIENCE from Hermes…

AN AMAZING EXPERIENCE from Hermes (22-27 July 2024)

My name is Elsie and I’d real like to thank the entire Hermes’ team for being great hosts and for taking very good care of my friend and I during our stay for my procedure. From Sercan and Emre to Sinan, Bubu and my beautiful nurse “Emotion”🥰😄, they are absolutely beautiful souls, truly Hermes has the BEST team, by far and I am so grateful for the excellence service and exceptional experience… my sincerest regard to sweet Sinan, he literally is the BEST! Thank You Hermes…

23 juillet 2024
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Réponse de Hermes Clinics

Dear Elsie,
Thank you so much for your glowing review! We’re thrilled to hear that you and your friend had such an amazing experience with us. Your kind words about our team and the exceptional service mean a lot to us.
Wishing you a healthy and joyful life!

Noté 5 sur 5 étoiles

Hermes number 1

I’ve had a positive experience with Hermes. I am a returning patient based on the professionalism and care given to me previously on my first surgery in 2023.
This second experience has been positive. From initial online consultation to the surgery.
I met with my surgeon the day before surgery for a face to face consultation. He explained everything to me very clearly and encouraged me to ask questions.
Great care was given by all hospital staff throughout my stay. The surgeon was amazing, very kind and caring. He has incredible skills and I’m grateful for his work. 🙏🏾
The translator Nida was amazing , ❤️ she was very supportive and helped me so much. I’m truly grateful. 🙏🏾
The surgeon told me all about the aftercare. 🙏🏾
Actually I would also like to mention the transfers were excellent and the hotel satisfactory. 😍 The staff at the hotel were very kind and helpful to me. I was alone without help and the hotel staff did everything to support me. ❤️ Forever grateful 🙏🏾
I would recommend Hermes Clinics for any procedure.

17 juillet 2024
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Réponse de Hermes Clinics

Dear Jannette,
Thank you so much for your detailed and heartfelt feedback! We’re delighted to hear that your return experience with us was just as positive as your first. It’s wonderful to know that our team provided you with exceptional care and support.
Wishing you continued health and happiness.

Noté 5 sur 5 étoiles

This is one of the best clinics in…

This is one of the best clinics in Istanbul. They have very friendly staffs and agents. The doctors are very warm. The atmosphere is friendly. I had a gastric sleeve 2 weeks ago. The after care is amazing. And they took their time to understand my request 🥰😍😍

11 juillet 2024
Avis spontané
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Réponse de Hermes Clinics

Dear Emerica
Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience with our clinic.
Wishing you continued success on your recovery journey and all the best for the future!

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