I raised a request on 2nd April for water boiler , paid £15 for urgent fix . Had a call for 50 sec , guy said he can’t do anything and requesting to agency for sending the engineer. After 2days ,... Voir plus
L'entreprise a répondu
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I raised a request on 2nd April for water boiler , paid £15 for urgent fix . Had a call for 50 sec , guy said he can’t do anything and requesting to agency for sending the engineer. After 2days ,... Voir plus
L'entreprise a répondu
Great service. Appointment available at short notice. Talked through an issue with a radiator valve - small job but otherwise would have been a hefty call out charge for something that just needed an... Voir plus
L'entreprise a répondu
23rd of December no hot water with no help in sight but who should appear herofix AMAZING got a virtual call for £15 in under 1 hour Problem sorted in about 3 min Merry Christmas to a fantastic c... Voir plus
L'entreprise a répondu
Unbelievable service - fixed within 4 minutes and avoided huge call out fee!! Had low pressure on my boiler and topped up the system but inadvertently managed to turn off the hot water. A quick a... Voir plus
L'entreprise a répondu
Helping Perthshire homeowners save on energy bills with expert installation of Solar Panels, Heat Pumps and energy efficient Boilers. Your Home Energy Hero Please be aware that reviews before 2026 are not reflective of this business, and although we have claimed ownership of the Trustpilot account, Trustpilot were unwilling to remove reviews from the business unrelated to ours.
Brighton Villa, 53-55 York Place, PH2 8EH, Perth, Royaume-Uni
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The call was very quick and helpful, very informative. Saved me a lot of time and money.

Réponse de Herofix
I raised a request on 2nd April for water boiler , paid £15 for urgent fix . Had a call for 50 sec , guy said he can’t do anything and requesting to agency for sending the engineer.
After 2days , he asked me check with agency and said not his responsibility.

Réponse de Herofix
23rd of December no hot water with no help in sight but who should appear herofix AMAZING got a virtual call for £15 in under 1 hour
Problem sorted in about 3 min
Merry Christmas to a fantastic company friendly engineer and one very happy customer 🎅🏼

Réponse de Herofix
Great service. Appointment available at short notice. Talked through an issue with a radiator valve - small job but otherwise would have been a hefty call out charge for something that just needed an expert to talk through a problem with for a few minutes. Will definitely use again.

Réponse de Herofix
First class service. Son was very knowledgeable and laid out all the options clearly. Solved the problem comfortably. Def use again

Réponse de Herofix
Great service from Son at Herofix. Was able to diagnose and talk me through the fix on our boiler without the need for a costly home visit.

Réponse de Herofix
I’ve sent several emails to their support team in the last 6 days and not one response. I definitely sent it to their support email.

Réponse de Herofix
A really good service. Helped me fix the issue quickly and everything was explained very clearly. I would definitely use Herofix again.

Réponse de Herofix
After an easy booking experience I had a productive call discussing potential options to DIY install a bidet in my fitted bathroom. I now have a solid plan in place and avoided some potentially painful pitfalls. 10/10 would use again for quick advice.

Réponse de Herofix
Son is a gentleman and Herofix is an absolutely excellent service! On demand access to plumbing and electrical support is unquestionably a huge help to any homeowner, and I’ll definitely be using the service regularly going forward. For only £15 it’s a bargain!

Réponse de Herofix
Brilliant service, within a few minutes the problem had been diagnosed and advice given on what replacement parts to buy - would definitely use again!

Réponse de Herofix
Excellent service with fast response, helped me fixing the problem with my boiler.

Réponse de Herofix
Spoke to Al, at 5pm today, diagnosed my heating issue within a few minutes and gave me a quick fix to keep me from becoming an ice cube until I can get someone out to replace the part. Great service.

Réponse de Herofix
What a wonderful, efficient and ingenious service! It gave me the confidence to fix my new boiler without having to book an expensive service for a relatively simple problem. I can't recommend it highly enough, thank you for really coming to the rescue!

Réponse de Herofix
Wonderful idea! I had no heating or hot water, 15 minute call with Son later...all restored and working fine!
A lot of boiler problems can be a simple fix (with the right knowledge!) so it is definitely worth a £15 video call to see if the problem can be fixed without a hefty callout fee.
Son from Herofix was highly knowledgeable & patient with my minimal boiler knowledge- thank you!
Highly recommend!

Réponse de Herofix
Brilliant service that saved me the cost and trouble of getting a boiler engineer out. Huge thanks to Al who persevered with what was quite a tricky issue and solved it in a very logical way. Absolutely no way I could have done this myself. will be recommending Herofix to all my friends and family, thanks!

Réponse de Herofix
Highly recommend! Had a call with Son who ran me through the issue and gave me some background on the system. Although we didn’t get it sorted over the call Son gave me the solution and a short piece of wire later the problem was fixed. Quick and easy to use, if you think yours is a problem that may just need a tweak or two I would recommend these before paying a costly call out charge.

Réponse de Herofix
Unbelievable service - fixed within 4 minutes and avoided huge call out fee!!
Had low pressure on my boiler and topped up the system but inadvertently managed to turn off the hot water. A quick and friendly video call later and it was fixed!
Such a brilliant idea where so many issues can be resolved via video with a specialist!

Réponse de Herofix
What a genius service. Al fixed a problem with our radiator within minutes. This saved us paying a standard plumber call out charge (£75 plus labour time). Al was friendly, knowledgeable and really helpful. I feel proud of our team work and would definitely use again. I was surprised how quickly he located the problem and helped talked me through the solution. Very, very impressed with the service. Absolutely worth the money. Thank you so much.

Réponse de Herofix
Brilliant service. So simple and efficient. Herofix helped me identify the issue causing my dripping tap and guided me through how to repair the issue myself. I normally get quite nervous with these sorts of things, but the team reassured me at every step. Would highly recommend.

Réponse de Herofix
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