A great friendly and warm welcome on my arrival.Each part of the appointment explained during examination,so i could understand the process which put me at ease alot.I attended the Dunalk branch in Co... Voir plus
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This was a fantastic appointment. The audiologist explained everything to me, told me exactly what was showing to happen, made me so relaxed and at ease. Told me exactly where the issues with my he... Voir plus
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Audiologist was a lovely gentleman. He explained each step in detail and was open to answering any questions I had. He explained the options available including cost breakdown very clearly. I left t... Voir plus
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Anthony in Ards is terrific, an asset to your team. He displays a quiet patience, and listens attentively to how I am experiencing sounds. Then, supports me that over the last 3 years I have left hear... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We are specialists in hearing loss and hearing aids in Ireland. We provide digital hearing aids & free hearing tests at your local Hidden Hearing clinic.
Coordonnées de contact
Block 5 Waterside Innovation Campus, Citywest, Dublin 24, D24 X7FT, Dublin, Irlande
- 1800818808
- info@hiddenhearing.ie
- hiddenhearing.ie
4,8
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 72 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Lady very helpful and efficient at…
Lady very helpful and efficient at getting back to us with information.
7 octobre 2026
Réponse de Hidden Hearing Ireland
Thank you for your feedback Audrey. We're glad to hear you found our team helpful and efficient. Your comments are greatly appreciated. 😊
The Customer Care Team
Very quick and very helpful ☺️
2 octobre 2026
Réponse de Hidden Hearing Ireland
Thank you for your feedback! We're delighted you found our service quick and helpful.
The Customer Care Team
My visit experience.
My visit experience was very relaxed and professional. No hard selling and genuinely personable. The explanation of the test and what was found was explained very clearly. I would easily recommend this location in Ards shopping centre.
6 octobre 2026
Réponse de Hidden Hearing Ireland
Thank you for your wonderful feedback. We're delighted to hear you had a relaxed and professional experience, and that everything was explained so clearly in our Newtownards clinic. We really appreciate your recommendation and look forward to welcoming you again. 😊
The Customer Care Team
Réponse de Hidden Hearing Ireland
Thank you for your feedback. We're delighted to hear Brian was so helpful and made the process straightforward. We'll be sure to pass on your kind words. 😊
The Customer Care Team
5 stars great experience!
Such a great experience,all the staff was lovely and helpful.Would reccomend!
16 septembre 2026
Réponse de Hidden Hearing Ireland
Thank you for your kind words! We're delighted to hear you had such a great experience and that our team was so helpful and welcoming. We really appreciate your recommendation. 😊
The Customer Care Team
Réponse de Hidden Hearing Ireland
Thank you for your 5 star review.If we can be of any further assistance,please do not hesiate to reach out to us.
The Customer Care Team
Anthony was just great,very helpful &…
Anthony was just great,very helpful & professional.talked me through Al the difference hearing aids.
6 octobre 2026
Réponse de Hidden Hearing Ireland
Thank you John for your feedback. We're delighted to hear Anthony was so helpful and professional, and that he took the time to clearly explain your hearing aid options.
The Customer Care Team
Big shout out to Fay in Tralee
Big shout out to Fay in Tralee. She's excellent with me ,a customer with Hidden Hearing for many years. Nothing is a problem always so cheerful. Thank you Fay. Much appreciated Noreen Curtin
6 octobre 2026
Avis spontané
Réponse de Hidden Hearing Ireland
Thank you, Noreen, for your lovely feedback. We're delighted to hear that Faye has taken such great care of you over the years. We'll be sure to pass on your kind words. Thanks for being a valued Hidden Hearing customer! 😊
The Customer Care Team
Anthony in Ards is terrific
Anthony in Ards is terrific, an asset to your team. He displays a quiet patience, and listens attentively to how I am experiencing sounds. Then, supports me that over the last 3 years I have left hearing much better. The hearing aids have no doubt increased my ability to communicate with family and friends. Couldn’t recommend highly enough
5 octobre 2026
Réponse de Hidden Hearing Ireland
Thank you for your kind words John. We're delighted to hear how much Anthony's patience, support, and expertise have helped over the last three years. It's wonderful to know your hearing aids have made such a positive difference to your communication with family and friends. We truly appreciate your recommendation
The Customer Care Team.
Being heard
The clarity of information given step by step through the examination . The feeling that I was being listened to, and not rushed through.
28 septembre 2026
Réponse de Hidden Hearing Ireland
Thank you for your kind feedback Margie. We're pleased to hear you felt listened to, well informed, and supported throughout your appointment. We appreciate your comments and look forward to seeing you again.
The Customer Care Team
Hearing test.
Went to my appointment.today with hidden hearing in portadown and found the experience very comfortable and profestional.
5 octobre 2026
Réponse de Hidden Hearing Ireland
Thank you for your kind words Philip. We're so pleased to hear you had a comfortable and positive experience with our team in Portadown. We really appreciate your feedback and look forward to welcoming you back.
The Customer Care Team
Requirements
Found the staff to excellent and professional. Tended to my requirements of my hearing problems. Offered a good aftercare and warranty service.
2 octobre 2026
Réponse de Hidden Hearing Ireland
Thank you George for your kind feedback. We're pleased to hear our team looked after your hearing needs professionally and that you were happy with the aftercare and warranty service we provide.
The Customer Care Team.
A satisfied customer
Enda the audiologist was extremely patient and understanding on my visit to Hidden Hearing. He made the process of purchasing a pair of hearing aids very easy and recommended the best hearing aid to suit my needs.
1 octobre 2026
Réponse de Hidden Hearing Ireland
Thank you Kevin for taking the time to share your experience. We're so pleased Enda was patient, understanding, and able to make the process easy for you. We truly appreciate your feedback.
The Customer Care Team.
The service you provide is impeccable,
The service you provide is impeccable,
Very professional.
The staff are very attentive
24 septembre 2026
Réponse de Hidden Hearing Ireland
Thank you for your lovely feedback Bryan! We're so glad you found our team professional and attentive. We really appreciate your support.
The Customer Care Team
Annual hearing test
Annual hearing test. Very comprehensive and everything fully explained.
30 septembre 2026
Réponse de Hidden Hearing Ireland
Thank you for your kind feedback. We're so pleased to hear that you found your annual hearing test thorough and easy to understand. We really appreciate you taking the time to share your experience. 😊
The Customer Care Team
Theodora is so Professional and lovely…
Theodora is so Professional and lovely to deal with.
29 septembre 2026
Réponse de Hidden Hearing Ireland
Thank you Brenda for your kind feedback. We're delighted to hear that Theodora was so professional and lovely to deal with. We'll be sure to pass on your comments to her. We appreciate your support and look forward to assisting you again in the future.
The Customer Care Team
A worthwhile review.
My audiologist Eric was extremely helpful and informative. This was a review Consultation and Eric’s knowledge at each stage of the process was excellent. He showed me how to use the App more effectively ensuring I will definitely get the most from my Hearing Aids. The Receptionist was very friendly and welcoming. Overall a very positive experience.
29 septembre 2026
Réponse de Hidden Hearing Ireland
Thank you Mairin for taking the time to share your feedback. We are delighted to hear that Eric was so helpful and informative throughout your review consultation. It's wonderful to know that his expertise and guidance, particularly in helping you make the most of your hearing aid app, enhanced your experience and confidence in using your hearing aids.
We are also pleased that you found our receptionist friendly and welcoming, as providing excellent customer care from start to finish is very important to us.
Thank you again for your kind comments. We truly appreciate your support and look forward to seeing you again in the future. 😊
The Customer Care Team
Excellent customer service from…
Excellent customer service from receptionist to audiologist
29 septembre 2026
Réponse de Hidden Hearing Ireland
Thank you Phil for your kind feedback. We are delighted to hear that you received excellent customer service from both our receptionist and audiologist. Your comments are greatly appreciated .
The Customer Care Team.
Great
Great manner in staff, enjoyed consultation, have to decide now what i will do
28 septembre 2026
Réponse de Hidden Hearing Ireland
Thank you for your feedback. I'm glad you had a positive experience with the staff and consultation. Please take the time you need to consider your options, and don't hesitate to get in touch if you have any questions.
The Customer Care Team.
Everything from the start to the finish…
Everything from the start to the finish was very professional and very informative.
29 septembre 2026
Réponse de Hidden Hearing Ireland
Thank you Caroline for taking the time to share your feedback. We greatly appreciate your kind words and are delighted that your experience was both professional and informative from start to finish.
The Customer Care Team
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