HIES are extremely professional. No nonsense salesmanship. A bespoke solution for our circumstances and budget. Supplied the products we wanted and the installation was completed quickly, without d... Voir plus
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Lisez les avis des autres
From quote to installation took about a month. Other providers were giving me install dates 3 or more months ahead. The package was tailored for my residence and I have no regrets. Slight issue with... Voir plus
When I had my heat pump installed HIES was an added bonus I had no knowledge of. In fact if they hadn’t been so proactive I probably wouldn’t have realised they were involved at all. However it became... Voir plus
L'entreprise a répondu
I cannot recommend UK Energi highly enough. The whole solar and battery installation process was seamless and timely. All the team are professional and they communicate well. Thank you for your work!
À propos de l'entreprise
Écrit par l'entreprise
A Chartered Trading Standards Institute (CTSI) approved Consumer Code, HIES is a leading consumer protection organisation covering the installation of home energy products. Our promise is to ensure all consumers are respected, protected and educated on their home improvement journey.
Coordonnées de contact
Solutions House, Chorley Business & Technology Centre, Euxton Lane, Chorley, PR7 6TE, Royaume-Uni
- info@hies.org.uk
- hiesscheme.org.uk
4,9
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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It was great & quick to be fitted Great, quick work but…
It was great & quick to be fitted but I’m still trying to organise getting money back from electricity given back
6 avril 2026
Avis spontané
Réponse de HIES
Hi there, Lewis. Thank you for your positive feedback. We are thrilled to hear that your installers were great and worked quickly. If you require any further assistance, please do not hesitate to contact us at info@hiesscheme.org.uk or on 0344 324 5242. Kind regards, HIES.
Réponse de HIES
Good morning, Laura. Thank you for taking the time to leave a 5-star review - we really appreciate it. Kind regards, HIES.
Excellent service…
Hies supported and guided me through the heat pump installation and related grants with professionalism and a palpable enthusiasm to help. I was genuinely impressed with their performance.
27 mai 2026
Avis spontané
Réponse de HIES
Good morning, Tony. Thank you for taking the time to leave a review. We are delighted to hear that you are impressed with the excellent service you have received from us. Kind regards, HIES.
From the Admin team to the installation…
From the Admin team to the installation team the service was excellent. I would highly recommend this company as the whole process was smooth and very professional from start to finish
22 avril 2026
Avis spontané
Réponse de HIES
Good morning, Stewart. We are delighted to hear that the service you have received has been excellent. Thank you for your positive feedback. Kind regards, HIES.
The products and benefits were laid out…
The products and benefits were laid out clearly and instilled confidence. The terms and conditions were very good with 0% loans, I mean who can turn that down ! Install and product are excellent, highly recommend these people!!
28 avril 2026
Avis spontané
Réponse de HIES
Hi there, thank you for leaving a positive review. We are pleased to hear that you would highly recommend your installers. Kind regards, HIES.
Seamless installation
Seamless installation, completed in a courteous professional manner. Good communication from the team and left site neat and tidy. The team of Ben, Carl and Lee were great ambassadors for the company demonstrating thorough knowledge answering any and all questions.
20 mai 2026
Avis spontané
Réponse de HIES
Good morning, Ian. We are thrilled to hear that you have had a seamless installation from your installers. Thank you for taking the time to leave a positive review. Kind regards, HIES.
It was Excellent service from start to…
It was Excellent service from start to finish
23 avril 2026
Avis spontané
Réponse de HIES
Hi there, thank you for your positive feedback. We are pleased to hear that you received an excellent service from start to finish. Kind regards, HIES.
Great customer care
24 mai 2026
Avis spontané
Réponse de HIES
Hi there, Gary. Thank you for taking the time to leave a 5-star review - we really appreciate it. Kind regards, HIES.
Professional and helpful
Professional and helpful , couldn’t fault any part of the installation . Excellent
19 février 2026
Avis spontané
Réponse de HIES
Good morning, Hilary. Thank you for taking the time to leave a review. We are delighted to hear that your installers were professional and helpful. Kind regards, HIES.
Very well delivered sales and…
Very well delivered sales and installation. Good customer service
1 mai 2026
Avis spontané
Réponse de HIES
Hi there, Ged. We are pleased to hear that you received good customer service from your installers. Thank you for leaving a review. Kind regards, HIES.
Great teamwork within the company
Great teamwork within the company, very thorough in what they do, could not fault them.
21 mai 2026
Avis spontané
Réponse de HIES
Good morning, David. We are thrilled to hear that you could not fault your installers. Thank you for taking the time to leave a positive review. Kind regards, HIES.
Perfect from start to finish
Although I had done a lot of research before selecting Skylar Solar but there was still a lot I didn't know about solar but the staff helped me to reach the right solution
for my property.
The installation was perfect with everything installed neatly and with regard to future proofing
I can fully recommend Skylar Solar
17 avril 2026
Avis spontané
Réponse de HIES
Hi there, thank you for leaving a review. We are pleased to hear that you would recommend your installer, Skylar Solar. Kind regards, HIES.
It really went well
It really went well. Very professional staff, everything explained, no hassle installation.
14 avril 2026
Avis spontané
Réponse de HIES
Good morning, Neil. Thank you for taking the time to leave a positive review. We are thrilled to hear that everything went well and that your installers were very professional. Kind regards, HIES.
Solar Panels , great investment
We were approached by Net Eco Ltd who made an appointment to see both my husband and I to discuss all aspects of solar panels.They were not at all pushy but very informative and answered all of our questions regarding the benefits, guarantees and safety aspects of the system. We were very impressed at the quick and efficient installation of the solar panels and the ease of moving our energy supplier to Octopus as they will in the future be able to provide various different contracts once the paperwork is complete .All of the staff at Net Eco we have met are very helpful and extremely knowledgeable .
12 avril 2026
Avis spontané
Réponse de HIES
Good morning, Julie. Thank you for taking the time to leave a review. We are delighted to hear that all the staff at Net Eco Ltd have been very helpful and knowledgeable. Kind regards, HIES.
Réponse de HIES
Good morning, Peter. Thank you for taking the time to leave a 5-star review - we are pleased to hear that your installers did a fantastic job. Kind regards, HIES.
An excellent experience from initial…
An excellent experience from initial contact to final commissioning. Well done to all concerned.
22 avril 2026
Avis spontané
Réponse de HIES
Good morning, David. We are thrilled to hear that you had an excellent experience with your installers, from the initial contact to the final commissioning. Thank you for leaving a positive review. Kind regards, HIES.
I would recommend this service which…
I would recommend this service which was 1st class from the start to the end. No question was to difficult, if the question know the answer they would fined out the installation was was very straight forward.
9 mars 2026
Avis spontané
Réponse de HIES
Good morning, Elaine. We are pleased to hear that your installation was very straightforward. Thank you for leaving a positive review. Kind regards, HIES.
I was very pleased with the overall…
I was very pleased with the overall service provided. The installation team were professional, friendly, and kept me informed throughout the process. Communication was clear from start to finish, and any questions I had were answered promptly. The work was completed to a high standard, and the whole experience was smooth and well organised. I would happily recommend Edanpowerportal Limited to others.
17 mai 2026
Avis spontané
Réponse de HIES
Hi there, Chris. We are delighted to hear that Edanpowerportal Limited was professional and friendly throughout your installation. Thank you for taking the time to leave a review. Kind regards, HIES.
Protected Investment
HIES helped me to feel like my investment was protected by someone other than the installer.
16 mai 2026
Avis spontané
Réponse de HIES
Good morning, Jonathon. Thank you for taking the time to leave a 5-star review - we really appreciate it. Kind regards, HIES.
Réponse de HIES
Good morning, thank you for taking the time to leave a positive review. We are pleased to hear that the service you received was fast and efficient. Kind regards, HIES.
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