Hills Home and Garden Ltd Avis 

676
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Hills have been lovely to deal with and very helpful with our order. The garden table we ordered are great quality but unfortunately damaged and Hills were very helpful putting this right. Would defin... Voir plus

Noté 5 sur 5 étoiles

I visited the showroom looking for a specific size table, that I wasn't having luck finding anywhere online for a reasonable amount. I was helped by a lovely chap who quickly found exactly what I need... Voir plus

Noté 5 sur 5 étoiles

I was only browsing but the salesman answered all my questions without pressuring me. I went back later and spent nearly £1500 on some great garden furniture which was very competitively priced for g... Voir plus

Noté 5 sur 5 étoiles

When we arrived in the store, we were acknowledged the guy was very helpful. He also made a phone call to his boss to see if we could swap some chairs and tables around to purchase my daughter is very... Voir plus

À propos de l'entreprise

  1. Magasin de mobilier de jardin

Écrit par l'entreprise

After ten good years selling garden furniture and accessories all over Kent's markets, signs were starting to show that markets were becoming a thing of the past. So in 1997 we hung up the market sheet and moved into a small warehouse in the seaside town Whitstable From there we have become the go-to place in Kent for high quality garden furniture at the best price. We've grown from strength to strength over the past 20+ years, expanding to bigger warehouses. creating our massive garden furniture super store and creating over 50 jobs throughout the years, all while maintaining a tight-knit family business. Our mission is simple, to hold ourselves to a very high standard. We want every customer to have the same great experience with us as the next one. We will always be on the end of the phone to answer any questions or problems before, during and after your order. We aim to resolve issues as quickly and efficiently as possible and put smiles on faces. Always have, always will.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

676 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,9

Tous les avis

(676)

167 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

All good delivered as promised and…

All good delivered as promised and looks great. Thanks you.

1 juillet 2026
Logo de Hills Home and Garden Ltd

Réponse de Hills Home and Garden Ltd

Thank you for your review! We’re really pleased everything arrived as promised and, most importantly, that you’re happy with how it looks. We hope you get plenty of enjoyment from your new furniture!

Noté 5 sur 5 étoiles

Great product and great service

Great product and great service. Thanks

30 juin 2026
Logo de Hills Home and Garden Ltd

Réponse de Hills Home and Garden Ltd

Thank you for the great feedback! We’re delighted you’re happy with both your new furniture and the service you received from us. We really appreciate your custom and hope you enjoy it!

Noté 5 sur 5 étoiles

The service was great

The service was great, there was a hiccup with the delivery which they dealt with professionally and the lads that assembled the furniture were excellent.

4 juillet 2026
Logo de Hills Home and Garden Ltd

Réponse de Hills Home and Garden Ltd

Thank you for the lovely review! We’re really pleased you were happy with the service you received. While we’re sorry there was a hiccup with the delivery, it’s great to hear our team got everything sorted for you and that the lads did an excellent job assembling your furniture. We’ll be sure to pass your kind comments on to them!

Noté 5 sur 5 étoiles

A joy to do business with.

Good quality and excellent service. Delivered on time and put together.well. Done

27 juin 2026
Logo de Hills Home and Garden Ltd

Réponse de Hills Home and Garden Ltd

Thank you for the great review! We’re really pleased you’re happy with the quality of your furniture and the service you received. It’s also great to hear everything arrived on time and was assembled well by our delivery team. We hope you enjoy your new furniture!

Noté 5 sur 5 étoiles

The original items we originally…

The original items we originally ordered were out of stock we were very promptly given a refund , we were very dissapointed because we really wanted the items , we could not give a review because we did not have the items , i.got a telephone call from the owners saying they had what we wanted but they were not boxed , they sent us them overnight we have received them today and we are over the moon , the company went out of their way to rectify our problem , their service was exceptional , thank you very much , will definatly buy off them again.

14 juillet 2026
Avis spontané
Logo de Hills Home and Garden Ltd

Réponse de Hills Home and Garden Ltd

Thank you so much for taking the time to update your review. We knew how disappointed you were when the items you wanted were initially unavailable, so when we realised we had some that we could get to you, we were more than happy to make it happen!

We’re absolutely delighted to hear they arrived safely and that you’re over the moon with them. Thank you for your patience and for giving us the opportunity to put things right. Your kind words about our service really do mean a lot to us, and we’d be very happy to welcome you back again in the future!

Noté 5 sur 5 étoiles

We found the staff very helpful and…

We found the staff very helpful and didn’t put pressure on you to purchase. We could have a good look around and then staff were happy to help with any questions

4 juillet 2026
Logo de Hills Home and Garden Ltd

Réponse de Hills Home and Garden Ltd

Thank you for the lovely feedback! We’re really pleased you felt comfortable taking your time to look around without any pressure. Our team is always there when needed to answer questions and help customers find the right furniture for them. Thank you for visiting us!

Noté 5 sur 5 étoiles

Great Service

Great product, great service and smooth transaction from start to finish.

4 juillet 2026
Logo de Hills Home and Garden Ltd

Réponse de Hills Home and Garden Ltd

Thank you for the fantastic feedback! We’re delighted you’re happy with both the product and the service you received, and that everything went smoothly from start to finish. We really appreciate your custom and hope you enjoy your new furniture!

Noté 5 sur 5 étoiles

From store to assembly - great service

Was free to walk around the store and make measurements without the hard sell. Delivery arranged the following week with updates.
I opted for the assembly service for ease and the two guys were really polite and even suggested setup ideas to make the most of the space. All rubbish took away too - would use them again.

7 juillet 2026
Logo de Hills Home and Garden Ltd

Réponse de Hills Home and Garden Ltd

Thank you for such a fantastic review! We’re really pleased you enjoyed being able to take your time in the showroom without any sales pressure and that everything went smoothly with your delivery.

It’s especially great to hear such lovely feedback about our delivery team. We’ll be sure to pass your comments on to the guys – we’re glad they could help with the setup and make the whole process that little bit easier for you.

Thank you again for choosing us, and we’d be delighted to welcome you back in the future!

Noté 5 sur 5 étoiles

Really helpful and the staff a very…

Really helpful and the staff a very knowledgeable their garden furniture is top quality and yes you can buy slightly cheaper BUT you will buy twice they have so much to choose from

2 juillet 2026
Logo de Hills Home and Garden Ltd

Réponse de Hills Home and Garden Ltd

Thank you for such a fantastic review! We’re really pleased you found our team helpful and knowledgeable, and it’s lovely to hear your comments about the quality and choice of our garden furniture. We work hard to offer products that are built to last and represent great value for money. Thank you for choosing us and for recommending us!

Noté 5 sur 5 étoiles

Recommended 100%…

Visited the large outlet in Whitstable and were impressed by the choice. Chose a table and 4 chairs at a good competitive price. Delivery 5 days later and again impressed by efficiency, and politeness. All packing taken away.
Small downsides. No ad hoc seat cushions available, only small scatter cushions.
Unable to mix and match. All pieces are in sets. But this is the same everywhere I think..

1 juillet 2026
Logo de Hills Home and Garden Ltd

Réponse de Hills Home and Garden Ltd

Thank you for taking the time to leave such a detailed review! We’re really pleased you were impressed with the choice in our Whitstable showroom and found the set competitively priced. It’s also lovely to hear your comments about our delivery team and that everything was delivered efficiently, with all the packaging taken away for you.

We appreciate your feedback regarding individual seat cushions and the ability to mix and match pieces too. Many of our ranges do unfortunately come to us as complete sets, which can limit the combinations we’re able to offer, but it’s certainly useful feedback for us to take on board.

Thank you again for choosing us, and we hope you get lots of enjoyment from your new table and chairs!

Noté 5 sur 5 étoiles

Top class service

Great prices and friendly service.

1 juillet 2026
Logo de Hills Home and Garden Ltd

Réponse de Hills Home and Garden Ltd

Thank you for the great review! We’re really pleased you were happy with our prices and the friendly service from our team. We really appreciate your custom and hope to see you again!

Noté 5 sur 5 étoiles

I knew what I wanted and liked but…

I knew what I wanted and liked but couldn’t find it locally. I found this company on line and found they had exactly what I was looking for. Lovely big chairs and two seater settee. Very happy with my purchase.

1 juillet 2026
Logo de Hills Home and Garden Ltd

Réponse de Hills Home and Garden Ltd

Thank you for the lovely review! We’re so pleased you found exactly what you had been looking for and that you’re happy with your new chairs and two-seater. It’s always great to hear from customers who have found us online when they haven’t been able to find the right furniture locally. We hope you enjoy your new set for many years to come!

Noté 5 sur 5 étoiles

The staff were helpful and the two who…

The staff were helpful and the two who came to assemble the furniture did a great job

30 juin 2026
Logo de Hills Home and Garden Ltd

Réponse de Hills Home and Garden Ltd

Thank you for the great feedback! We’re really pleased you found our team helpful and that our delivery crew did such a great job assembling your new furniture. We’ll be sure to pass your kind comments on to them. We hope you enjoy your new set!

Noté 5 sur 5 étoiles

Very good and caring staff

Very good and caring staff. Nothing too much trouble. No pushy sales staff.
Very well laid out furniture.

22 juin 2026
Logo de Hills Home and Garden Ltd

Réponse de Hills Home and Garden Ltd

Thank you for the lovely review! We’re really pleased you found our team friendly and caring and felt comfortable taking your time without any sales pressure. It’s also great to hear you enjoyed the layout and selection of furniture in our showroom. Thank you for visiting us!

Noté 5 sur 5 étoiles

Great service

Great service - good prices - what's not to like.

26 juin 2026
Logo de Hills Home and Garden Ltd

Réponse de Hills Home and Garden Ltd

Thank you for the great review! We’re really pleased you were happy with both our service and prices. We couldn’t have put it better ourselves – what’s not to like! 😊 Thanks for choosing us!

Noté 5 sur 5 étoiles

Excellent service

Excellent service

25 juin 2026
Logo de Hills Home and Garden Ltd

Réponse de Hills Home and Garden Ltd

Thank you for the great feedback! We’re delighted you were happy with the service you received. We really appreciate you choosing us and hope to welcome you back again!

Noté 5 sur 5 étoiles

Great customer service

One of your customer service team was so helpful in arranging next day delivery he went the extra mile to help sorry can’t remember his name but he was a credit to your organisation Thanks

25 juin 2026
Logo de Hills Home and Garden Ltd

Réponse de Hills Home and Garden Ltd

Thank you so much for the lovely review! We’re delighted to hear our team went the extra mile to arrange next-day delivery for you. Don’t worry about not remembering his name – we’ll make sure your kind comments are shared with the team. It means a lot to hear you describe him as a credit to our business. Thank you for choosing us!

Noté 5 sur 5 étoiles

Rattan round table and chairs…

Guys in store and for delivery were great and informative.
We had an issue with top of table, as it would not fit correctly. It was replaced and fitted within the hour.
Thank you all for excellent service, delivery and fitting.

24 juin 2026
Logo de Hills Home and Garden Ltd

Réponse de Hills Home and Garden Ltd

Thank you for the fantastic review! We’re really pleased you were happy with the service from both our showroom and delivery teams. While we’re sorry there was an issue with the table top, it’s great to hear we were able to get a replacement out and fitted for you so quickly. Thank you for giving us the opportunity to put it right, and we hope you enjoy your new furniture!

Noté 5 sur 5 étoiles

They guys in the showroom were really…

The guys in the showroom were really great to deal with and helpful in helping us choose an item.

Equally great with the delivery to our home too.

27 mai 2026
Logo de Hills Home and Garden Ltd

Réponse de Hills Home and Garden Ltd

Thank you for the lovely review! We’re really pleased you had such a positive experience with our showroom team and that they could help you find the right furniture for you. We’ll be sure to pass your kind comments on to the guys. Thank you for choosing us!

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