I was completely satisfied after my last review. They sent me a return label and I returned the wrong hinges. I received a call from Liz and was given the opportunity to replace the hinges I finally b... Voir plus
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The personal touch in business is all but gone in the speed and insensitivity of our culture. Hinge Outlet's responsiveness is unmatched by any type of business! In our case, customer service wasn't h... Voir plus
Had a tough time identifying finish for ingesting my new home. They helped when I sent a picture and were super quick.
You had exactly what I was looking for! After spending much time trying to figure out what the object I wanted was actually named (cabinet latch), Google found your website. Shipping's a little bit e... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
We are the go to source for all of our hinge needs including the following: Door Hinges, Cabinet Hinges, Gate Hinges, Residential Hinges, Commercial Hinges , Heavy Duty Hinges, Small Box Hinges, and much more...
Coordonnées de contact
10769 Broadway #176, 46307, Crown Point, Etats-Unis
- 888-250-8133
- help@hingeoutlet.com
- hingeoutlet.com
4,6
Excellent
6 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Product order is well made and very…
Product order is well made and very easy to install.
26 juin 2026
Can't get a live agent but Seth is…
Can't get a live agent but Seth is available 24-hours a day. Awful customer service
30 juin 2026
Réponse de Hinge Outlet
If you are unable to get through, our agents are all on the phone with other customers. Seth is there to assist if our agents are on the other line. You can always leave a message and we typically get back to our customers within 1 hour during our normal business hours.
Conflicting information on size guide…
Conflicting information on size guide for 1/4" radius, other sites say dime measurement is 1/4".
8 juillet 2026
You would think they would update their…
You would think they would update their inventory online to reflect stock. Placed an order only to be emailed the end of the next business day that they were out of stock of my items and would be refunded. Keep your 13% discount that you’re offering me. 0/10
7 juillet 2026
Réponse de Hinge Outlet
We understand the frustration and inconvenience. Unfortunately, the item you order was deemed defective so the decisions was made to pulled the inventory, cancelled exciting orders and not allow new orders until the product meets our standards.
Annette went the extra mile in customer…
Annette went the extra mile in customer service I appreciate her attentiveness to my frantic need for specific hinges She understood and delivered I recommend this company 100%
7 juillet 2026
Very easy to get answers to questions…
Very easy to get answers to questions enter an order!
7 juillet 2026
Okay hinges, damaged product so order extra
Okay hinges. Delivery was also okay (not Amazon Prime next day 🙂 so set your expectations accordingly). Seemed to be packaged well but one of the hinges was bent between the spine & leaf and could not close. That's a pretty stout piece of metal and not something that would bend by knocking about in shipping so it was bent before packaging & shipping yet sent anyway. Fortunately it was an extra hinge that I didn't require.
The hinges fit in the existing standard hinge routered pockets so it was easy enough to install them. Both 3 1/2" and 4" sizes fit appropriately on the doors I was updating.
Unfortunately, after a few weeks of use, one set has already started to squeak - precisely the issue I bought these for. The other door is still squeak free so it's a 50% success rate so far. Based on the failure on the one door, I'm not really counting on the other door remaining squeak free. Not really worth the extra expense and effort especially with the bent hinge issue.
UPDATE (7/12/26): TP doesn't allow you to respond to a review response but since Hinge Outlet went to the trouble to respond, I thought I'd return the courtesy. The (again) squeaky door I mentioned has four 4" hinges for an 8ft door. Since it's fairly new construction (3 yrs), this isn't some old dense solid wood door from the 1800s, simply what's standard in home construction today. And yes, although they didn't mention it, one hinge (that I didn't use) is still bent vertically along the length of the leaf. Fortunately I didn't need that one.
8 juin 2026
Réponse de Hinge Outlet
It sounds like you may not have enough hinges installed on your door. Some doors are too heavy and may require 4 hinges per door. However, we are always here to help and do stand by our products. You can always reach out to us for additional assistance at help@hingeoutlet.com
It was made for aluminum doors!
7 juin 2026
ease of use!
6 juillet 2026
Your site was easy to navigate and find…
Your site was easy to navigate and find what I was looking for. Thanks
6 juillet 2026
Good company!!
I have bought from this company before. Very helpful and quick to follow up.
6 juillet 2026
Customer service is always so polite
Customer service is always so polite, patient and helpful, creative problem solvers
3 juillet 2026
These hinges are great
These hinges are great. We took an old door and made a swinging door for a laundry room. The door returns to center each time. Its relativly quiet, altho we plan to give it a little oil to help it out. We used 6 inch, altho i think we could have gone with 5 inch. We are very happy with our swinging door
3 juin 2026
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