Laura Rohan answered our enquiry on hipages for rubbish pick-up. The delivery of their bin arrived as ordered & picked up the same day, as requested. I found dealing with Laura very pleasant & I would... Voir plus
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Lisez les avis des autres
don’t allow negative feedback on their site. No way of truly knowing how bad a trade is until they’re engaged. It’s a completely false narrative that the trades advertised on their site are of a hig... Voir plus
L'entreprise a répondu
I am writing regarding Job ID 16999605. I posted this job on hipages but decided to remove it the very next day. To my frustration, the platform does not allow a customer to easily cancel or take d... Voir plus
I used Hipages before, this time I need a painter for a small job (painting problemtic ceiling in the bathroom. Mahdy, from ZMB Painting I choose on hipages, came in time and performed tge jobprofessi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Australia's #1 place to connect with tradies
Coordonnées de contact
PO Box 2210, 2012, Strawberry Hills, Australie
- 1300 762 994
- support@hipages.com.au
- hipages.com.au
3,3
Moyen
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Do not trust HiPages
HiPages are scammers. They never clearly explained the subscription cancellation fees over the phone, and even after I told them to unsubscribe me, they continued charging my account. The whole process felt misleading and extremely unclear from the start.
If you Google “HiPages scam,” you’ll see countless complaints from other businesses saying they experienced the same thing. This company appears to be well known online for trapping tradies and small businesses into ongoing charges they weren’t properly informed about.
Worst part is dealing with the people on the phone who they hire from overseas to defend the scam. Avoid them if you want to keep your sanity. I got 0 leads and if I did get any they all looked like very low quality. Save your time and money and use advertising.
7 mai 2026
Avis spontané
Réponse de hipages
Hi Chris,
We are transparent with how our subscriptions and our packages work with trade businesses on hipages. Our packages are fixed term subscriptions either for 6 or 12 months. Before you join hipages, our cancellation policy is included in the terms and conditions that are read out to you over the phone. Once signed up, we send you a confirmation email with your package details afterwards.
We have teams in both Sydney and Manila that are well equipped to assist you in enhancing your experience on the platform if you’re struggling to either win work on hipages or receive the type of leads you’re looking for. If you do not wish to speak to a member from the Manila team, we can accommodate you and get someone from our Sydney team to contact you.
We want to follow up and help you out, please DM us your details here or call us on 1300 762 994 and we can go from there.
Thanks,
hipages support
Had the best gardener ever- Dennis…
Had the best gardener ever- Dennis from ZENDEN GARDENS. His team are super efficient and work really hard. They take pleasure in a job , are punctual and clean up a treat. I would highly recommend them if your looking for a person you can trust to get a job done effectively and quickly Ours was a big job and took 3 of the most of the day. I thought price was great given the amount of time they spent her. It involved cutting back a fence line of trees, carting them through a narrow passage and 2 trips to the tip Dennis is a super star
7 mai 2026
Avis spontané
Réponse de hipages
Hi Sue,
We're super happy to hear that you had such a great experience with Dennis. If you haven't done so, please leave Dennis and his team a recommendation on his profile page so they also see this feedback as well!
Thanks,
hipages support
Satisfactory outcome at reasonable cost.
I only received 2 contacts & 2 quotes. One was very high, the other very reasonable which I took and the job was done very professionally. Hipages helped the process by reminding the tradies to answer my texts to fix a date for the work to be done.
17 avril 2026
Avis spontané
Réponse de hipages
Hi Patrick.
We appreciate your feedback and letting us know that we were able to assist in connecting you with a business that met your needs.
Looking forward to helping you further!
Thanks,
hipages support
I rang hi pages to help get rid of a…
I rang hi pages to help get rid of a tv, George not only did that but he also helped install it, he was so helpful and friendly, l could not ask for better service, l would definately recommend him to everyone, Thankyou George, your service was fantastic.
29 avril 2026
Avis spontané
Réponse de hipages
Hi Maureen,
Thank you for sharing your experience with George. If you haven't done so, we suggest you leave a recommendation on George's profile page to let him and his future customers' know of your experience as well!
Thanks,
hipages support
Fasttrack to reliable contractors interested in undertaking your work.
Rapidly got into contact with contractor companies who were both looking for work and had the capability to undertake the type and size of job required.
Rating and reviews from past hipages clients of each contractor gives more confidence.
Nice web portal to communicate with contractors, track progress of quotes/award/finished, and to leave a review
28 avril 2026
Avis spontané
Réponse de hipages
Hi Neal.
We're extremely happy to hear that the web portal was easy for to you and it was a seamless experience for you! We appreciate the feedback and the recommendation!
Thanks,
hipages support
Too difficult to use your software.
Too difficult to use your software.
Can't receive proper emails.
Can't send emails with attachment photos to prospective trades people.
Silly to suggest trades people for job from way over the other side of town.
P.S. Don't want to use an app or Web portal - just want simple email communication.
20 avril 2026
Avis spontané
Réponse de hipages
Hi Robin,
That is certainly not what we want to hear when you are using hipages. Please note, you are able to send photos through our app and web portal. If you have any issues with posting a job or being connected to a relevant trade business, our Support team is always available to assist.
We want to make this a seamless experience for you. Feel free to DM us your job ID number and best contact number if you’d like us to reach out directly!
Thanks,
hipages support
This is where to go for great tradies
I’ve used hipages for 4 jobs recently, stump removal, dirt removal, window cleaning and laying a new lawn. All contractors responded quickly and did the job the next day. It’s a great service.
12 avril 2026
Avis spontané
Réponse de hipages
Hi Cloverall,
We love to hear feedback like this and we're ecstatic to see hipages has been able to help you connect with trade businesses for many of your works!
We appreciate the support and feedback!
Thanks,
hipages support
Easy to deal with
Easy to deal with; prompt response from good group of providers; competitive pricing for the replacement fence.
23 mars 2026
Avis spontané
Réponse de hipages
Hi TnT,
Thank you for the feedback and were glad that we were able to assist you in getting your fence replacement. We look forward to helping you out in the future!
Thanks,
hipages support
Excellent Fencing Job
We decided to go with Fencing Tech Pty Ltd. From the first Amandeep was professional, prompt and very helpful. He and his team did an excellent job, they were very helpful and quick. We're very happy with the result.
23 avril 2026
Avis spontané
Réponse de hipages
Hi Doris,
Great to hear about your experience with Amandeep and Fencing Tech Pty Ltd!
If you haven't done so, please leave them a recommendation on their profile page to let them know.
Thanks,
hipages support
The response from hipages was prompt.
The response from hipages was prompt.
I decided to go with Henry from TJ Builders for the replacement of my external door.
Thank you for your service and assistance.
19 mars 2026
Avis spontané
Réponse de hipages
Hi there,
Thank you for the support and your feedback!
Thanks
hipages support
We were totally happy with the…
We were totally happy with the recommendations supplied by Hipages. We chose Bright Spark electricians who did an excellent job for us. I highly recommend Hipages to anyone seeking good and reliable trades people.
13 avril 2026
Avis spontané
Réponse de hipages
Hi Ruth,
Thank you for the recommendation and fantastic to hear that Bright Spark Electricians did an excellent job for your work. To let the business and their future customer know of your feedback and experience, please leave them a recommendation on their profile page!
We look forward to helping you with your future work.
Thanks,
hipages support
Very helpful with getting trades people
Very helpful with getting trades people
19 avril 2026
Avis spontané
Réponse de hipages
Hi Cheryl,
Thank you for the feedback and recommendation. We look forward to continuing to help you out!
Thanks,
hipages support
Hired a tradie through hipages for…
Hired a tradie through hipages for brickpointing, not only did he do a terrible job he damaged my home. Wanted more money to try & rectify, which I refused. I am now going thru the courts. I've used other tradies thru hipages all no good at all. Stay away from hipages please.
20 octobre 2025
Avis spontané
Réponse de hipages
Hi there,
We’re sorry to hear about the experiences you had with the trade businesses you connected with. We expect any businesses on hipages to carry out all jobs professionally with due skill and care to any household they connect with and respond to any queries promptly.
Our Trust and Quality team can look into this further for you and assist in mediating any issues you have with the businesses you are connected with. Please DM us your details or email us at support@hipages.com.au and we will get the team and they will be in touch.
Regards,
hipages support
Competent tiler
Job competed in a timely manner. Fixed a second job at the same time.
26 mars 2026
Avis spontané
Réponse de hipages
Hi Robert,
Great to hear that you were happy with the work of a tiler you connected with on hipages. If you haven't done so, we suggest leaving a recommendation on the tiler's profile page to let them know your feedback!
Thanks,
hipages support
Provides a good choice of professional…
Provides a good choice of professional Providers
15 avril 2026
Avis spontané
Réponse de hipages
Hi Brendan,
We appreciate the feedback and the recommendation. We hope to continue to help you out in the future!
Thanks,
hipages support
I had Malik fix my bathroom ceiling &…
I had Malik fix my bathroom ceiling & cornice the was sagging at one end. He assessed the situation, went to bunnings to purchase a new cornice & secured the ceiling & cornice. Painted his work & had a very reasonable charge for the work done.
If I ever need a handyman again it will be Malik....a really nice guy.
27 mars 2026
Avis spontané
Réponse de hipages
Hi Eugene,
It's fantastic to hear you had a positive experience with Malik through hipages!
We look forward to helping you in the future!
Thanks,
hipages support
Réponse de hipages
Hi there,
Thank you so much for the recommendation! We’re thrilled to hear we could help you out. We look forward to working with you again!
Thanks,
hipages support
Last time using Hi Pages after two goes
This is the second and last time I will use HiPages. I needed sludge from a water tank removed from a full water tank. None of the trades referred to me could do the job, despite HiPages re-posting it in a different category (Pressure Cleaning)
The previous time I needed landscaping done. One turned up and never gave a quote, one quoted triple the going rate and one had never done landscaping in Australia before,
I'll stick to word-of-mouth or Google in future.
10 avril 2026
Avis spontané
Réponse de hipages
Hi Graham,
We’re sorry to hear that you haven’t had a great experience with connecting with trade businesses on hipages. We understand it’s disappointing when you can’t find the right professional for your work.
When we reposted your lead, it would have been more suitable in the Rainwater Tank category. Doing so could have improved visibility and helped connect you with a more fitting business for your work. When it comes to connecting you with the right business for your work, we always suggest for you to provide as much information as possible when adding details and answering our prompts.You can also refer to our directory page on the hipages website. You can read over all the recommendations of any businesses that you may be interested in, to ensure that the business is the right one for you.
We want to make sure we get this right for you in the future, please do not hesitate to contact us via email support@hipages.com.au or the app if you need any further support.
Thanks,
hipages support
Sales Company Not Home Improvement
Hipages exists to promote tradies. Their business model is tradies pay them for leads. They don't publish negative reviews which is scammy. If you call hipages with a problem they say the agreement is between you and the tradie - there's nothing they can do.
Had a tradie show up and increase his price by 30% on the day even though he had seen the site when quoting, then would only accept payment in cash. We later discovered he had also damaged property. Hipages hid the negative review and said they had no power to resolve the issue because it was between myself and the tradie.
You sometimes get good tradies but it's hit and miss, and if you have a negative experience you are not protected.
26 novembre 2025
Avis spontané
Réponse de hipages
Hi james,
We’re sorry to hear you’ve had a bad experience with a trade business on the platform.
hipages is an advertising platform that enables tradies to advertise their business to potential clients. Negative feedback isn’t displayed on their business page, but is still reflected through the star rating system the profile page of the business.
We also continuously monitor feedback that comes through from consumers, to ensure that we are able to pick up on any consistently negative or concerning feedback that might come through. Our Trust & Quality team address any issues relating to safety, professionalism or quality of work, and do remove and ban businesses from advertising on hipages should they take on unlicensed work, or have a record of consistently poor feedback from consumers.
Whilst our Trust and Quality team have no authority to enforce any decision, they can mediate between yourself and the trade business to help resolve any issues. Please DM us your details and we can get the team to reach out as soon as possible.
Thanks,
hipages support
Overgrown yard returned to good order…
The men who came to my home were very courteous and respectful. They worked very hard from 9.00am until after 6.00pm completing everything we’d agreed on to a very acceptable standard. They removed all the grass and clippings and put things back in very good order.
18 mars 2026
Avis spontané
Réponse de hipages
Hi Jackie,
It's awesome to hear that you had a great experience with a trade business on hipages and the yard was done to your satisfaction!
If possible, leave them a recommendation on the trade business' profile page so you can let them know of your appreciation.
Thanks,
hipages
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