HIPPO Avis 

22 557
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

From start to finish … and a bit in between HIPPO managed to excel. Bag arrived in a timely manner … I asked a question about placement of the bag on my property and they came back quickly with a resp... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bought a bag and collection together as a spring special so also had 30%(?) off . Bag arrive within a couple of days . The builders filled it to overflowing but Hippowaste still happily collected it n... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I live on a small road and the Hippo bag is easy to collect because you are not restricted on the way the bag is positioned for collection, unlike a skip which has to be 1 way only. Love Hippo, great... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have used several midi hippobags in the past. This time I needed the big one, for a bedroom refitting project. I chose to have a hipposkip instead of a conventional metal skip for two reasons: (1)... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de gestion des déchets
  2. Service de collecte d'ordures ménagères
  3. Service de débarras de maison

Informations provenant de diverses sources externes

Trusted with rubbish removal for over 15 years. Services include HIPPOBAG, skip and Man & Van services.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

23 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(22 557)

1 843 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service

Great service! Really easy to use.

10 juillet 2026
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Réponse de HIPPO

Thank you for your review!

We’re delighted to hear you found the service great and really easy to use.


Team HIPPO

Noté 5 sur 5 étoiles

Fabulous service supported by helpful people

Telephone answered by real people who were helpful and informative. Straightforward process and prompt collection.

10 juillet 2026
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Réponse de HIPPO

Thank you for your Lovely review!

Fantastic to hear you found our team helpful and informative and that the whole process was straightforward from start to finish!

Team HIPPO

Noté 5 sur 5 étoiles

Reasonably priced Great service 👍

Reasonably priced Great service 👍

10 juillet 2026
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Réponse de HIPPO

Thank you for your review!

We’re delighted to hear you found HIPPO to be reasonably priced and that you were pleased with the service.



Team HIPPO

Noté 5 sur 5 étoiles

Difficult access? Hippo the answer

Due to access, a skip couldn’t be delivered so Hippo was the answer. Easy to order bag by post. Collection efficiently done whilst we were out & within a few days of requesting.

3 juillet 2026
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Réponse de HIPPO

Thank you for your Fantastic review!

We’re delighted to hear HIPPO was the perfect solution when a traditional skip wasn’t suitable.


Team HIPPO

Noté 5 sur 5 étoiles

Easy to use and get collected (Midi-bag)

Easy to use (Midi-bag), easy to book collection. Was collected by very friendly driver 3 days after we booked the collection. Will certainly use them again

8 juillet 2026
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Réponse de HIPPO

Thankyou for the fantastic review! We are glad that you found the Midi easy to use and convenient.

Team Hippo

Noté 1 sur 5 étoiles

Customer service isn't great

Customer service isn't great. I ordered bag and collection in the evening then realised we had phone lines in the way. Called for advice next day they helpfully confirmed it wasn't possible but if I emailed photos they would quote for man and van service. I did so confirming I didnt want the bag. Had no response and a bag duly arrived the following day! Im required to send that back at my cost which is fine, its my mistake.
Just order a local skip. Its cheaper and easier.

10 juillet 2026
Avis spontané
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Réponse de HIPPO

Hello,

Thank you for taking the time to leave your review. We're sorry to hear that you were disappointed with your experience.
From your comments, it sounds like there may have been a breakdown in communication regarding your request and the subsequent delivery of the bag.

We'd really like the opportunity to investigate what happened and understand why you did not receive the response you were expecting.

Please contact us directly and ask to speak with our Customer Service Manager, providing your order details so we can review the emails and discuss the matter with the teams involved.

Thank you for bringing this to our attention, and we hope to have the opportunity to look into this further for you.

Team HIPPO

Noté 5 sur 5 étoiles

Megabag

Megabag, purchased from B&Q. Collection was within 5 days of booking and driver was very nice guy - will use again.

29 juin 2026
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Réponse de HIPPO

Thank you for the 5 star review :)

Noté 5 sur 5 étoiles

Excellent service from Hippo waste…

Excellent service from Hippo waste purchased a Midibag, filled, booked a pick up and was collected in 3 days! Perfect! The collection man was very polite, he had no trouble parking his vehicle and collecting the bag. It was gone within a couple of minutes. Excellent service. I would definitely use again and thoroughly recommend Hippo waste.

9 juillet 2026
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Réponse de HIPPO

Hello,

Thanks for the great review! We're pleased everything went smoothly, from filling the bag to getting it collected just a few days after booking.

It's also nice to hear our driver made the collection quick and easy. Before you knew it, the bag was gone!

Thanks for the recommendation, and we'd be delighted to help again whenever you need us.

Team HIPPO

Noté 5 sur 5 étoiles

Easy booking

Easy to book a pick up
Virtually the next day a lorry came and took my mega bag away
Brilliant

9 juillet 2026
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Réponse de HIPPO

Hello,

Thanks for the review! Glad booking the collection was nice and easy, and even better that the Mega Bag was collected so quickly.

Thanks for choosing HIPPO :)

Noté 4 sur 5 étoiles

Disappointing that it took a week for…

Disappointing that it took a week for collection to happen.
Service itself was efficiently done.

2 juillet 2026
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Réponse de HIPPO

Hello

Thank you for your 4‑star review! We appreciate your feedback and understand your disappointment with the collection taking a week to be completed.

We're pleased to hear that, despite the wait, the service itself was carried out efficiently. Thank you for choosing HIPPO and for taking the time to share your experience.

Team HIPPO

Noté 5 sur 5 étoiles

Always good service

Always good service, they collect my bag over a front garden wall, never a problem Always done with care. Always within 5 days.

9 juillet 2026
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Réponse de HIPPO

Hello,

Thanks for the review! It's great to hear that collection over your front garden wall is always straightforward and that the team takes care every time.

We're pleased we've been able to provide a reliable service and get your bags collected promptly whenever you need us.

Thanks again for choosing HIPPO and for taking the time to share your experience.

Team HIPPO

Noté 5 sur 5 étoiles

Hippo bag, excellent service

So easy to use, when the order is placed, it easily arrives the next day, ,the hippo bag is easy to store if you don’t need to use it straight away and when it’s filled you just phone up for collection or go online and you don’t need to be in for when it’s collected. It’s also less expensive than a skip but holds just the same.

9 juillet 2026
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Réponse de HIPPO

Hello,

Thanks for the great review! We're really pleased to hear how easy you found the whole process, from ordering the bag to arranging collection.

Team HIPPO

Noté 5 sur 5 étoiles

100% I would use HIPPO again

100% I would use HIPPO again. Strong sturdy bag supplied and delivered the next day. No fuss ordering a collection. Picked the bag up nice and early 4 days later

9 juillet 2026
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Réponse de HIPPO

Hello,
Thanks for the great feedback! Glad everything went smoothly from delivery to collection, and that you found the bag sturdy and easy to use.

It's great to hear the collection booking was straightforward too, and that the team got there nice and promptly. Thanks for choosing HIPPO ,we'd be happy to help again anytime.

Team HIPPO

Noté 5 sur 5 étoiles

Fantastic

Fantastic. Quick and easy.
Less hassle than a skip with less time restrictions.

9 juillet 2026
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Réponse de HIPPO

Thank for for the 5 star review :)

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