Umer Walked me through everything with patience and kindness. he was amazing i just came from another company like this one and if they had employees with this level of customer service i might have s... Voir plus
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Lisez les avis des autres
Very friendly and informative. Noroze took time and was very patient in going over all the details needed for the onboarding process. I did not feel rushed at all. I'm looking forward to working with... Voir plus
I have been meeting with HLPT's Advanced Tech Support nearly everyday since I came on board and I'll just say I would be lost without them. Qairman, specifically has been very instrumental in guiding... Voir plus
L'entreprise a répondu
Their support has progressively gotten worse over the last 3-6 months; whilst their team's responses have become more vague, I have to follow up and ask multiple follow up questions because thei... Voir plus
L'entreprise a répondu
4,4
Excellent
76 avis
A répondu à 77 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Umer Walked me through everything with…
Umer Walked me through everything with patience and kindness. he was amazing i just came from another company like this one and if they had employees with this level of customer service i might have stayed.
21 avril 2026
Avis spontané
Very friendly and informative
Very friendly and informative. Noroze took time and was very patient in going over all the details needed for the onboarding process. I did not feel rushed at all. I'm looking forward to working with HL Pro in the future.
20 avril 2026
Avis spontané
Overall
Overall, the service felt understaffed and overwhelmed, which showed in the response times and quality of help.
6 avril 2026
Avis spontané
This wasn’t the level of support an…
This wasn’t the level of support an agency needs when managing multiple client accounts at the same time.
9 février 2026
Avis spontané
Qairman was excellent
Qairman was excellent, very clear and helpful throughout the entire onboarding process. He helped provide clarity, and direction. Appreciate all the guidance and patience.
17 avril 2026
Avis spontané
Umer Khalil is the best onboarding…
Umer Khalil is the best onboarding support agent I have ever had!! I cannot say enough good things. Thank you Umer. Umer for president!
17 avril 2026
Avis spontané
I have been meeting with HLPT's…
I have been meeting with HLPT's Advanced Tech Support nearly everyday since I came on board and I'll just say I would be lost without them. Qairman, specifically has been very instrumental in guiding me through what I am trying to get set up. He said he has been at HLPT for only a year but that guy is a pro! Give that guy a raise and a promotion!
14 avril 2026
Avis spontané
Réponse : Hlprotools
Hey Ryan, I appreciate you sharing this. Having reliable access to advanced GoHighLevel technical support literally makes a huge difference for success with GHL and I'm glad the team has been there for you every step of the way. We'll continue to be there to support you in your journey!
Noroze was very thorough and a great…
Noroze was very thorough and a great host
13 avril 2026
Avis spontané
Réponse : Hlprotools
Hey David, I appreciate you sharing this. Getting a strong grasp of GoHighLevel and our white-label support tools right from the start is so important. A solid orientation really sets the foundation for scaling your SaaS agency, and I'm glad the team could walk you through everything and we'll continue to be there to support you in your journey!
Umer w/ HL Pro Tools Very Helpful
Umer with HL Pro Tools has been very helpful and patient with our onboarding process. Looking forward to what this program has in store.
10 avril 2026
Avis spontané
Réponse : Hlprotools
Hey Cooper, I appreciate you sharing this. A smooth GoHighLevel onboarding experience really sets the tone for everything that comes after, and I'm glad we could make that first step a great one. Looking forward to seeing your agency thrive!
GREAT TRAINING AND ORIENTATION from…
GREAT TRAINING AND ORIENTATION from Noroze! He took his time and explained everything about HL Pro Tools and Go High Level.
8 avril 2026
Avis spontané
Réponse : Hlprotools
Hey David, I appreciate you sharing this. Getting a strong grasp of GoHighLevel and our white-label support tools right from the start is so important. A solid orientation really sets the foundation for scaling your SaaS agency, and I'm glad the team could walk you through everything. Looking forward to seeing you succeed!
umer k was very helpfull
8 avril 2026
Avis spontané
Umer Khalil with HLPT has been…
Umer Khalil with HLPT has been extremely professional and friendly in getting me started.
6 avril 2026
Avis spontané
I have been looking for solutions in…
I have been looking for solutions in building my Go High Level CRM. I am so happy to have found HL Pro Tools. The experience has kicked off with a bang! My onboarding rep, Umer Khalil, has shown me so much already....Thank You for all your help.
3 avril 2026
Avis spontané
Calm and Comfortable Training and Setup
Norose was very knowledgeable and patient, and took extra time to make sure everything worked well. Very comforting experience.
3 avril 2026
Avis spontané
Just signed up to HL Pro Tools
Just signed up to HL Pro Tools, and had my onboarding call to discuss everything. Umer was super informative and had a smooth onboarding with me. Really excited on what's to come.
2 avril 2026
Avis spontané
Qairman was very helpful and patient…
Qairman was very helpful and patient with onboarding!
1 avril 2026
Avis spontané
Great team and suite of tools
Great team and suite of tools. Umer was super helpful.
1 avril 2026
Avis spontané
There's so much to learn in GHL!!
There's so much to learn in GHL!!! HLPT cuts the learning curve and gets things moving for youre business. NOW!
31 mars 2026
Avis spontané
Noroze was an excellent communicator…
Noroze was an excellent communicator and listener. He helped me set up team user accounts and demonstrated how to request projects on both my personal and agency accounts.
31 mars 2026
Avis spontané
Umer is the absolute GOAT
Umer is the absolute GOAT , very patient & knowledgeable
30 mars 2026
Avis spontané
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