HOLD Kings Cross - Self Storage Avis 

81
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Going in and out through the motions in life, sometimes you need a place to leave your things for a while, whilst also dealing with people who understand the motions we encounter. I've been using Hold... Voir plus

Noté 5 sur 5 étoiles

Convenient location, flexible access hours. Amazing and friendly environment, with such a welcoming team. Special thanks to Terrence, Armeet and James for assisting me every step of the way and explai... Voir plus

Noté 5 sur 5 étoiles

Great facillities and great service from the team. Daniel, Terence, Armeet and Bernardo have gone out of their way to help with our requests and looked after extra deliveries we have had to site. WE... Voir plus

Noté 5 sur 5 étoiles

Very pleased with HOLD storage and have been using them for 3+ years now. The team are very responsive and happy to go the extra mile to help with any logistics. The Central Location 24/7 access... Voir plus

À propos de l'entreprise

  1. Garde-meubles en libre-service
  2. Centre de stockage

Écrit par l'entreprise

We are an award-winning London-based self storage company based in King's Cross - built by and for Londoners. We help people make space for what matters in a city tight on space. Come an experience our modern, bright self storage facilty on York Way, exceptional customer service and great value self storage units.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

81 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,8

Tous les avis

(81)

48 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Nice staff and safe storage

Really easy to out your stuff in, the staff is so nice and will help if you have any issues. The storage is safe and clean as well. Special mention to Dan who was always very helpful!

17 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Great experience with Hold!

Nothing but good things to say about Hold Kings Cross. The staff are lovely and always willing to help with whatever you need (shout out to Terrence, Daniel and Bernardo). Lots of other friendly customers on site daily which makes it a nice experience seeing familiar faces. Great for small businesses!

10 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent location and very convenient…

Excellent location and very convenient self-service access. It gives me a lot of flexibility moving things in and out, which really benefited my travel. The staffs are all very kind and helpful, phone & email contact are accessible as well. Plenty of space to choose from for storage.

14 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Best storage in London

Best storage in London! Very good storage space, clean and organised.
Modern facilities and amazing customer support on-site as well as over the phone and via email. Very helpful and friendly team. Special mention to Terence and Bernardo. Brilliant work! Thank you :)

7 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service from contact to vacating my storage unit. Friendly and knowledgeable with great facilities at competitive prices. I would thoroughly recommend Hold to anyone in the vicinity looking for storage.

18 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing Storage Experience for Business

Previously stored my business inventory at Big Yellow. Haven't regretted switching to Hold Self Storage once. All the staff have been amazing from the initial quote stage through to move in and ongoing storage. They really try to find you solutions, help where they can and make you as comfortable as possible. Best service I've received and amazing customer service. I couldn't recommend them highly enough.

14 mai 2026
Avis spontané
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Réponse de HOLD Kings Cross - Self Storage

That's great to hear, thank you for taking the time to post such a great review Teni. We only try to deliver the best when it comes to service!

Noté 5 sur 5 étoiles

Wonderful experience with Hold Storage

I had to use the storage for a couple of weeks whilst I was in between places. I picked Hold Storage not only because it has the most competitive pricing for the period I needed, the staff (Dan) was also incredibly helpful and easy to work with. He took the time to take me through the whole process, showed me around and explained everything in detail. The storage is also at a very convenient location, it is incredibly safe, secure and clean.

4 juillet 2026
Avis spontané
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Réponse de HOLD Kings Cross - Self Storage

Thanks so much for your lovely review Candy, we enjoyed having you. Dan the Man is a legend at HOLD and we're so glad you got to experience his general helpfulness and charm. Wishing you a great time at your new place. Team Hold x

Noté 5 sur 5 étoiles

shoutout to Terence and Armeet

been using hold kings cross for 2 years and i need to shoutout Armeet and Terence! they've always been super helpful and available to help with anything!! super happy with them

7 juin 2026
Avis spontané
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Réponse de HOLD Kings Cross - Self Storage

Greatly appreciate this review Tommaso - you were in the gentle and brilliant hands of two of our finest team members at HOLD King's Cross. Thanks so much for taking the time to acknowledge their great customer service. Here's to the next two years. Team Hold x

Noté 5 sur 5 étoiles

I couldn’t be happier with the service…

I couldn’t be happier with the service I received from Hold Self Storage. The staff went above and beyond to help me find the right storage unit and answered all my questions with patience and professionalism. The site is spotless, secure, and conveniently accessible. Great value for money and excellent customer service throughout. I would definitely use them again and recommend them to friends and family.

5 juin 2026
Avis spontané
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Réponse de HOLD Kings Cross - Self Storage

From everyone at HOLD Storage King's Cross, thanks for this glowing review Fede! We take great pride in helping someone find that space they need in London and take a weight off their mind. It starts with helping people find the right size unit, as you experienced. Team Hold x

Noté 5 sur 5 étoiles

better than the rest

purpose built building, new, modern and clean, many facility's. excellent staff, experienced and helpful, great atmosphere. discounted hire van available in the carpark. recycling nearby. after using several competitors storage units i prefer hold, better prices more facility's

24 avril 2026
Avis spontané
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Réponse de HOLD Kings Cross - Self Storage

Thanks Vincent - 'better than the rest' is pretty much exactly what we're going for, so that means a lot. It sounds like you've done the research the hard way, and we're glad HOLD King's Cross is where you've landed. We built the place to feel like it actually belongs in 2026; clean, considered, easy to use and with everything in the right place, so it's good to hear that comes through. See you again soon. Team HOLD x

Noté 5 sur 5 étoiles

Highly recommended!!!

I had a genuinely great experience with Hold Storage. James, the manager, was helpful from the very beginning and made everything really easy for me. He even arranged 24‑hour access, which made a huge difference and took a lot of stress out of the whole process. The place itself is clean, organised, and simple to use. I really appreciate the support and the way they look after their customers. Definitely recommend.

28 avril 2026
Avis spontané
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Réponse de HOLD Kings Cross - Self Storage

Thank you Delfin! James has a knack for making the complicated bits, like sorting 24-hour access and moving in with a load of life admin on your mind, feel completely straightforward. Really glad the rest of the experience matched tht. Team HOLD x

Noté 5 sur 5 étoiles

The best storage in London

The best team. The best storage. Thank you so much.

30 avril 2026
Avis spontané
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Réponse de HOLD Kings Cross - Self Storage

Thank you Tuuli, that's about as good a review as we could ask for. The team will love reading this one. You're the best. Team HOLD x

Noté 5 sur 5 étoiles

HOLD Storage was a really smooth and…

HOLD Storage was a really smooth and stress-free experience from start to finish. The facility is clean, secure, and well-organised, which gave me confidence leaving my belongings there. I especially liked how easy the access system was—being able to get in and out without hassle made a big difference.
The staff were friendly and helpful, explaining everything clearly and helping me choose the right unit size. The 24/7 security and CCTV also made me feel my items were safe at all times. Overall, I’d definitely recommend HOLD to anyone needing reliable storage in London.

1 avril 2026
Avis spontané
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Réponse de HOLD Kings Cross - Self Storage

Thank you Bea, this is so brilliant to read. Stress-free is genuinely the whole point of HOLD, from easy access through to finding the right size unit, so glad that came through start to finish. We work blimmin hard at it too, so it's great to get the appreciation. Team HOLD x

Noté 5 sur 5 étoiles

Thanks to all the staff!

Staff were extremely helpful every step of the way, and always willing to go the extra step whenever I needed some assistance.

23 mars 2026
Avis spontané
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Réponse de HOLD Kings Cross - Self Storage

Thanks Nick! Going the extra step is the bit we care about most, so brilliant to hear it came through every step of the way. Team HOLD x

Noté 4 sur 5 étoiles

Costly but Worth it

Terence was super helpful and reassuring during the rental process. He was thorough in explaining billing to accessing my storage locker. After speaking with several other companies, I am confident I made the right choice. I will update my review when I check out!

5 mars 2026
Avis spontané
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Réponse de HOLD Kings Cross - Self Storage

Thank you Christine, really glad Terence took the time to walk you through billing and access properly, we know that kind of clarity matters. We also appreciate we're not always the cheapest (our big red friends up the road supply that), but we hope the overall smooth experience, the 24/7 access and the lovely modern store we've built keep making the case for itself. Team HOLD x

Noté 5 sur 5 étoiles

James was absolutely fantastic!

James was absolutely fantastic! He helped me through the process and explained to me the storage costs and conditions of the contract, which no other storage company ever did for me! Thank you so much, James! Also, all staff is very friendly and helpful. Thank you

4 février 2026
Avis spontané
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Réponse de HOLD Kings Cross - Self Storage

Thank you RM! Being upfront about costs and contract terms shouldn't really be a differentiator (come on other storage companies, let's all raise our game together!), but we're glad James made it feel like one. Great to hear the rest of the team have been just as helpful. Team HOLD x

Noté 5 sur 5 étoiles

All round great experience!

A very secure storage place, plenty of parking space and always the best service, with a smile - absolutely ace!!

10 février 2026
Avis spontané
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Réponse de HOLD Kings Cross - Self Storage

Thanks Mr Bertie, we really appreciate you taking the time to review our King's Cross store. Secure, easy parking, and a smile every time, that's the combination we're chasing, so really glad it landed. Team HOLD x

Noté 5 sur 5 étoiles

Good service good staff 😊

6 février 2026
Avis spontané
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Réponse de HOLD Kings Cross - Self Storage

Thanks MayR, good service and good staff is exactly what we're aiming for, so we'll happily take that. Team HOLD x

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