HOLD Kings Cross - Self Storage Avis 

A delightful team of die-hard wonders who will always go the extra 5 kilomiles to assist.

I am not related to any of them.

The experience was perfect, no complaints, super easy check in, I had to do it during odd hours post 8pm and they made the arrangements, the team of James, Daniel, Armeet, Terrence and the rest were awesome!

Thank you so much

Excellent service Armeet was super nice too

Great company, customer service always spot on. Really handy location. Will definitely be back!

Excellent customer service

Super secure unit in a great location. Extremely clean, including the toilets, and very helpful staff. The best unit experience I have had and I’ve had a few

As a user of a different storage company until now - really professional, helpful staff; efficient move in process; a great range of storage options, very reasonable prices for everything including extras like padlocks/boxes available at reception. Particularly great service from Terrence and Daniel — highly recommended!

Amazing service , very attentive. Easy access with loads of trolley to load stuff on.

Hold Storage Kings Cross have been absolutely brilliant. Every single interaction with their team has been consistently outstanding — they go above and beyond every time. After being given the runaround (and even some underhanded sales tactics) at other facilities, Hold Storage was a breath of fresh air: transparent, honest, and genuinely friendly.

Customer service in London can be hard to come by these days, but the culture this team has built is remarkable. I truly commend them for it and highly recommend using Hold Storage — you won’t regret it.

Easy experience from check in to accessing the storage unit. Would recommend!

Fantastic experience - helpful staff, good price, clean and well organised site.

Hold were great! From the easy to read website, to helpful customer service phonecall, pleasant reception area, parking availability and clean storage, all was brilliant. I was especially grateful for the free Zipcar membership and discount. That was a real bonus. Thanks team Hold!

Great company, nice building and great customer service (rare in self storage). Highly recommended. James extra helpful

So far so good!
The building is well kept, units seem well secured, customer service is top notch, nice staff. Rates are reasonable. The removal service they recommended was really good (Karim/Ali). There are pods where to work/study and a kitchen area where to have tea or coffee, facilities are comfortable and clean.
Ran away from a different storage company, happy with Hold.

Used to be a client when it was Attic. HOLD seems to be much more customer focused - all details much more accessible and great and thorough explanations from Armeet. Still very reasonable rates for short term storage. Got the cheapest option they provide (smallest unit for shortest rental period) and was still made to feel like a very valued customer.

Such a seamless storage experience from start to finish. The team, Dan, Armeet, James are super friendly and make everything so easy. Would highly recommend

What an absurd uncommercial company. Unable to see the bigger picture.

My removal guys left a couple of empty black bin liners in the storage unit after they had packed up. In an ideal world, no they would not have done this .... but big picture you would assume the unit was going to be cleaned anyway after each tenancy.

But HOLD decided that a 50 GBP "fee" for picking up a couple of empty black bin liners was warranted.

Talk about showing how to lose a client permanently.

Great location and always clean with nice staff. I’ve had two units here at one point which shows how much I liked it. My only criticism would be the car park is super small for the original part and that can make getting things here and leaving hard.