Holts Gems Avis 

261
TrustScore 5 sur 5

5,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The staff at Holts Gems were very welcoming at the initial consultation. They met our needs precisely and provided excellent advice regarding our bespoke engagement ring. We were very happy with their... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was really pleased with my experience, especially as someone who didn't know a great deal about jewellery at the start of the process. We looked through lots of different stones, and the one I found... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Holts made wedding rings for my fiancé and me and we had a wonderful experience from start to finish. Neither of us are particularly knowledgeable about rings or jewels in general but we knew what we... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently purchased an engagement ring from Holt Gems and I could not speak highly enough of the customer service we received. Both Amy and Alicja were incredibly warm, friendly and helpful dur... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijoutier
  2. Joaillier
  3. Fabricant de bijoux
  4. Bijouterie

Écrit par l'entreprise

Based in London's Hatton Garden, Holts Gems are a second generation family business, specialising in bespoke engagement rings, fine jewellery, loose gemstones and bespoke jewellery design. We offer one of the largest collections of precious and semi-precious gemstones in the UK. Our team of highly trained Lapidaries are happy to fashion your gemstone into any shape according to your requirement as well as repairing or re-polishing a gemstone to its original condition. We also offer pearl and bead re-stringing, gemstone testing and jewellery valuation services. Since its opening in 1948, Holts Gems has come to symbolise the highest degree of expertise and integrity within the jewellery and gemstone trade. Holts Gems is proud to have been recognised for its exceptional standards of service, and consequently honoured with a number of awards, including the Luxury Business accolade at the Family Business of the Year 2014 and the Independent Retailer of the Year at the Retail Jeweller awards.


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

261 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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5,0

Tous les avis

(261)

55 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

First class service, knowledge & advice

Before committing to a ring with Alicja and her team (Amy), I consulted a few different specialists around Hatton Garden. I found their approach at Holts Gems to be welcoming and informative as well as being able to offer the appropriate expert advice when it was needed most. Each stage of the process of designing the ring was done with utmost care and availability of options to suit my requirements so I felt like I was able to create exactly what I wanted but at the same time knowing that the team would guide me when I needed it.

15 novembre 2021
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Réponse de Holts Gems

Dear Alfie,
Thank you for your lovely review and congratulations on your engagment! We very much enjoyed working on your special ring and helping you select the perfect gems.

My warmest regards,

Alicja

Noté 5 sur 5 étoiles

Brilliant Experience

We chose Holts because they have such a brilliant selection of coloured sapphires. Marianne carefully shortlisted such beautiful stones for me it was almost impossible to choose. She was helpful and friendly, and never pushy. I love my ring. I can't stop staring at it! With Holts, you feel like you are paying for expertise, quality and choice, not a flashy showroom or brand. Authentic Hatton Garden experience.

8 novembre 2021
Noté 5 sur 5 étoiles

Beautiful ring and excellent service

The ring is absolutely beautiful and exactly what I wanted. The team at Holts were very knowledgeable, kind and helpful and I felt the entire experience was very smooth. They also responded to my emails extremely quickly which was great. Thanks to Amy, Alicja, Claire and Marianne for all your help - I really appreciate it.

Best wishes,

Daniel

29 octobre 2021
Noté 5 sur 5 étoiles

Bespoke Engagement Ring

The process from start to finish was amazing, very helpful and flexible appointments around my work. The choice of gemstones was amazing. Sketches and computer designs along the way really helped

My fiancee loves the ring and we are both very happy, we will be back for our wedding rings!

5 octobre 2021
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Réponse de Holts Gems

Dear Tom,

Thank you for your lovely words. It means a lot to us that our clients are happy with the final piece of jewellery.
We look forward to seeing you in the future.

Best regards,

Claire

Noté 5 sur 5 étoiles

Excellent service from beginning to end.

Excellent service from beginning to end.

We had a bespoke ring commissioned for a special birthday and we couldn’t be happier with the outcome and also the process.

Highly recommended

4 octobre 2021
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Réponse de Holts Gems

Many Thanks for your lovely review.
It has been a pleaseure working on your commision.
We look forward to seeing you in the future.

My warmest regards,

Alicja

Noté 5 sur 5 étoiles

Excellent service

I found the staff extremely helpful and knowledgeable. The entire experience of choosing the right stone and ring was extremely enjoyable. I would definitely recommend Holts Gems for their expertise and customer service.

25 septembre 2021
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Réponse de Holts Gems

Thank you for your lovely review. We very much enjoyed woking with you and we wish you all the very best.

Noté 5 sur 5 étoiles

Highly reccomend

This is the second time we've used Holts and have found their service fantastic. Really helpful, great guidance, friendly and my wife loves both the engagement ring and her diamond ring bought for her birthday. Really pleased.

17 septembre 2021
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Réponse de Holts Gems

Many thanks for your lovely review, it has been a pleaseure!
I look forward to working with you in the future.

My warmest regrds,

Alicja

Noté 5 sur 5 étoiles

Expert friendly service

Knowledgable, enthusiastic, and so friendly, Alicja and the team helped us find the design and setting of engagement ring we wanted and went above and beyond to source the perfect centrepiece diamond for us! Their commitment and expertise was a unique and refreshing experience in comparison to other shops we visited in Hatton Garden. They also very kindly cleaned and mended another ring I have had for years free of charge. We absolutely love our engagement ring and would highly recommend Holt’s Gems to anyone looking for a top quality and friendly service by a team who really care about creating the perfect piece for you :)

21 août 2021
Avis spontané
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Réponse de Holts Gems

Thank you very much for your lovely review.
We hope you will enjoy wearing your ring for many years to come and please feel free to bring it into us for complementary repolishing before the wedding.

My warmest regards,

Alicja

Noté 5 sur 5 étoiles

An excellent experience designing a…

An excellent experience designing a special necklace for our 25th anniversary. They were very helpful and collaborative, open to suggestions, and checking design elements with us at every step. A very meticulous process. A beautiful and well crafted piece was made, adjusted to fit exactly as we wanted. It was a pleasure to work with them and we love the necklace!

20 août 2021
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Réponse de Holts Gems

Thank you for your lovely review.
It has been a pleasure working on your very special pieces.

My warmest regards,

Alicja

Noté 5 sur 5 étoiles

Really helpful and friendly staff that…

Really helpful and friendly staff that were able to design the perfect ring for me and in a really short space of time. Thank you!

20 août 2021
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Réponse de Holts Gems

Hi Luke,

Thank you for your lovely review.

My warmest wishes,

Marianne

Noté 5 sur 5 étoiles

Marianne and team were a delight to…

Marianne and team were a delight to deal with when selecting the perfect engagement ring for my now Fiancé! Professional and helpful always, with discreet communications through out, so the surprise wasn't spoilt. I'd highly recommend to anyone.

10 août 2021
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Réponse de Holts Gems

Dear Ross,

Many thanks for your kind review.
It was a pleasure to work with you!

My very best wishes,

Marianne and the Team

Noté 5 sur 5 étoiles

Excellent Service and advice.

Excellent Service and advice.
Having visited a number of jewellery stores in Hatton Garden we found our experience at Holts to be a refreshing experience. Alicja's knowledge, experience and advice were so helpful in finding the perfect stones and creating our engagement ring. We were after a specific cut of diamond which the team at Holts sourced for us. Alicja made the whole process seamless and we wouldn't hesitate in recommending the Holts team to anyone.

5 août 2021
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Réponse de Holts Gems

Thank you for your lovely review.
It has been a pleasure working on your beautiful ring and I hope you will both enjoy it for many years to come.

My warmest regards,

Alicja

Noté 5 sur 5 étoiles

Amazing!

Amazing, from start to finish, a pleasure working with the team and a nice environment when shopping for the perfect engagement ring!

17 juillet 2021
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Réponse de Holts Gems

Dear Dave,
Thank you for your review and kind words. We loved working with you on your special engagement ring!
Warm regards,
The Holts Team

Noté 5 sur 5 étoiles

Great Engagement Ring Purchase

Holts were very welcoming, professional and provided great knowledge. Their deep interest in diamonds is clear and it is quite reassuring that you are buying good quality. Marianne was a really nice person, and I had the pleasure of her assistance in finding the perfect engagement ring.

14 juillet 2021
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Réponse de Holts Gems

Dear Ryan,
Thank you so much for your kind words and lovely review. It was a pleasure to work with you. If you need anything else in the future, I would happy to help.
Warm regards,
Marianne

Noté 5 sur 5 étoiles

This is a great place

This is a great place, a lovely selection and a very personal customer service. Highly recommended.

13 juillet 2021
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Réponse de Holts Gems

Thank you for your words and taking the time to review us!
Warm regards,
Marianne

Noté 5 sur 5 étoiles

Fantastic Jewelers

Holts were fantastic in building my engagement ring. I had a custom cut stone that I wanted set and Marianne and the team were hugely helpful in finding the right settings to my specific requirements. Would 100% recommend you speak to them if you are in the market for jewelry

12 juillet 2021
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Réponse de Holts Gems

Dear Jonathan,
Thank you for your kind words. It was a pleasure to work with you on your bespoke design!
Warm regards,
Marianne

Noté 5 sur 5 étoiles

Knowledgable team - would 100% recommend!

I was originally looking for an emerald ring as a gift for my girlfriend, however the extremely knowledgable team at Holts Gems guided me towards looking at Garnets. I didn't know much about gems and have very limited jewellery knowledge, but the team were so kind and helpful in advising me every step of the way without being patronising or making it intimidating. I would highly recommend to anyone looking to buy jewellery to take a look at Holts Gems. Fantastic service, lovely team, and I now have a very happy girlfriend!

11 juin 2021
Noté 5 sur 5 étoiles

It was our first visit to Holt's

It was our first visit to Holt's. The staff were very friendly and informative, without pushing for a sale. A very nice experience and we'd definitely return.

2 juin 2021
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Réponse de Holts Gems

Thank you for your lovely message.
It has been a pleasure meeting you both and we will be thrilled to assist you in the future.

My warmest regards,

Alicja

Noté 5 sur 5 étoiles

Excellent service

Excellent service from Alicja, very satisfied customer

2 juin 2021
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Réponse de Holts Gems

Dear Tom,
Thank you for your review!
I very much enjoyed helping you with your very special piece of jewellery.

My warmest regards,

Alicja

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