Homefaves Avis 

Great idea, very cute, you get two as well!! Perfect

Ordered over 8 days ago. Still no update, have emailed no response. The registered company seems to be in Hong Kong not uk. First and last time using this company.
Horrible experience don’t recommend

avoid this company ordered some items still waiting , no up dates on when there going to arrive .they have no customer care one of the worst companys it has been my misfortune to deal with , save your monay better companys out there that look after there customers unlike this crap company.
will never deal with them again.

Company has kept me updated with the progress of my order , and the item I purchased does exactly what they say it does. Trustworthy company.

Easy to order & pay. Prompt delivery plus regular updates on the progress of parcel. Excellent product.

Beware of this company it is a Total scam. I ordered this Embroidery stitch starter kit. It has just arrived and I am extremely disappointed. A complete misrepresentation of the item from the pictures on the site. The quality is appalling, The printing is unclear and spelling is awful. It is much smaller than the pictures show and more or less impossible to follow the instructions. I ordered this for my granddaughter and I'm unable to give it to her as I would be too embarrassed. I would not recommend this item. They have offered me a 20% refund to 'put up and shut up' and they have taken down my review. I have tried again but I doubt they will treat the second review any differently.

Was. Disappointed looked much bigger on photo.

Please do not shopbwith this company . Bought a mini cooling fan and it is completely useless. No switch button, fan does not work at all. When I pour water into the water tank as instructed, the water leaks. It is completely misleading and waste of money. It is a scam. Stay away from the company.

Bought a lovely cow light . It’s really cute and colourful. Going to put it in the caravan for trips away

All good thanks

Really good sturdy storage, they arrived really quickly and are perfect for tidying the loft space, I would definitely buy them again

Don’t buy from them, over a month ago I ordered 2 small fans, they are still in transit with minimal updates

Utterly shambolic the worst products and even worse customer service! Terrible company! Avoid!! It’s better to throw your money into a fire

Though they "sell exclusively to UK customers", their warehouse is actually based in Hong Kong.

On top of this, once you place and pay for an order, it will sit on their system for 7 to 10 days before they actually action it.

Expect delays of up to 2 or 3 weeks when ordering items.

Rip off company. I bought a garden sprinkler (in UK) which has leaks and un-repairable. They wanted me to ship it back to China. I offered to ship it back to UK. They refused. I will now inform my bank and they will have to either let me post it to UK or collect it. Or I will get my money back.
AI Overview Under UK law, if an item is faulty, you are entitled to a repair, replacement, or refund. Because the item is faulty, the retailer is legally responsible for the return costs. Do not pay expensive international shipping to China out of pocket.Your next steps depend on how you paid:If you paid via PayPal: Open a "Dispute" in the PayPal Resolution Centre. PayPal offers a 'Refunded Returns' service (which you must activate first) where they will reimburse your return shipping costs, or you can use the dispute to force the seller to provide a pre-paid return label.If you paid with a Credit/Debit Card: Contact your bank or credit card provider immediately and initiate a chargeback claim for "not as described / faulty goods." Your bank can help recover your funds if the seller refuses to cooperate.Report the misleading listing: If the seller advertised as a "UK business" but ships from or demands returns to China, you can report them to Trading Standards or via the Citizens Advice consumer service for unfair trading practices.

Sent garden lanterns both badly damaged yet won’t send me another 2 and support chat group is a waste of time.

Very poor the customer service replies seems to be automated so you cannot contact them

I placed an order with Homefaves on the 29th of June and nothing on tracking. I placed an order for the same item with Debenhams and I am getting the order tomorrow

Very disappointed with Homefaves

Disgusting, parcel not received,Evri said it was delivered, but I was away on holiday, it was obviously dumped outside my door. evri showed a photo of the parcel against my letterbox,as if it had been posted through. The parcel would have been far too big to fit through. I asked homefaves where the parcel was & they just said sort it out with Evri and goodbye!

BOUGHT SOME GARDEN LIGHTS ONLY 2 OF THEM FOR 40 POUNDS AND WHEN THEY ARRIVED THEY WERE DINTED SO I ASKED FOR A RETURN LABEL AFTER SENDING THEM PHOTOS AND EMAILS IM STILL WAITING A MONTH ON AND NOW THEY HAVE ASKED ME FOR FURTHER PHOTOGRAPHIC EVIDENCE SO IVE JUST TAKEN THE SAME PICTURES AGAIN AND EMAILED THEM OVER THEY ARE APPAULING